ZipRecruiter

Log In

2

Remote Customer Service Associate Jobs in Santa Rosa, CA

InsuraTec

Sales Representative (Remote)

Petaluma, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Marrina Decisions

REMOTE: Sales Director

Bodega Bay, CA · Remote

$85K - $120K/yr

Customer Understanding & Service Positioning: Gain a deep understanding of our clients' business ... this remote role at the time of posting, in compliance with applicable state and local laws ...

BPM LLP

Assurance Senior

Santa Rosa, CA · On-site +1

$77K - $90K/yr

... remote work options, so you can balance challenging yourself with taking care of yourself ... Supervise associate level professionals and delegate engagement responsibilities. Responsible for ...

BPM LLP

Assurance Senior

Santa Rosa, CA · On-site +1

$77K - $90K/yr

... remote work options, so you can balance challenging yourself with taking care of yourself · ... associate level professionals and delegate engagement responsibilities. · Responsible for ...

MCM & Associates LLC

Radiology Physician

Novato, CA · Remote

$500K/yr

Sol Radiology is seeking a Diagnostic Radiologist for a fully remote teleradiology position. You ... quality diagnostic imaging services to hospitals and outpatient facilities across Southern ...

BPM LLP

Assurance Supervisor

Santa Rosa, CA · On-site +1

$95K - $115K/yr

... remote work options, so you can balance challenging yourself with taking care of yourself ... Supervise associate level professionals and delegate engagement responsibilities. Responsible for ...

BPM LLP

Assurance Supervisor

Santa Rosa, CA · On-site +1

$95K - $115K/yr

... remote work options, so you can balance challenging yourself with taking care of yourself · ... services, or Non-Profits; SEC experience preferred. · CPA certification or CPA in progress ...

next page

Showing results 1-20

All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Santa Rosa, CA

Remote Customer Service Associate information

See Santa Rosa, CA salary details

$9

$18

$29

How much do remote customer service associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote customer service associate in Santa Rosa, CA is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.01 per hour, depending on experience, location, and employer.

What are Remote Customer Service Associates?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How do Remote Customer Service Associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Associate, and why are they important?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Santa Rosa, CA? The most popular types of Remote Customer Service jobs in Santa Rosa, CA are:
What are popular job titles related to Remote Customer Service Associate jobs in Santa Rosa, CA? For Remote Customer Service Associate jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Associate jobs in Santa Rosa, CA look for? The top searched job categories for Remote Customer Service Associate jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Remote Customer Service Associate jobs? Cities near Santa Rosa, CA with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Sales Representative (Remote)

Sales Representative (Remote)

InsuraTec

Petaluma, CA • Remote

Full-time

Re-posted yesterday

Job description

Location: 100% Remote (Work From Home)

About InsuraTec:

InsuraTec is a leading provider in financial planning and insurance services. We’re looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities.

Key Responsibilities:

  • Account Management: Oversee client accounts to ensure high satisfaction and address needs promptly.
  • Client Relations: Develop and sustain strong client relationships, delivering customized solutions.
  • Client Retention: Foster client loyalty and maximize long-term client value.
  • Customer Support: Offer excellent support to resolve client inquiries and concerns.
  • Sales & Promotion: Market and sell life insurance products tailored to clients’ needs.
  • Sales Strategy: Plan and execute strategies to meet and surpass sales targets.
  • Lead Generation Support: Leverage provided marketing resources to generate leads.
  • Training Provided: Comprehensive training to help you obtain a life insurance license and sharpen sales skills.
  • Underwriting Collaboration: Work closely with underwriting to facilitate smooth policy issuance.
  • Remote Flexibility: Enjoy the freedom to work from home on your schedule.
  • Work-Life Balance: Achieve balance with our flexible hours.

Qualifications:

  • Entry-Level Friendly: No prior experience needed; we offer full training.
  • Self-Motivated: Must be highly driven and proactive in achieving goals.
  • Commission-Based: Earnings are based on performance, offering unlimited income potential.
  • No Cold Calling or Door-to-Door: Sales are inbound-focused with no cold calling or door-to-door.
  • Transparent & Inclusive: Commitment to integrity, transparency, and inclusivity in all interactions.
  • Relentless & Goal-Oriented: A determined attitude toward meeting and exceeding targets.
  • Self-Paced & Virtual: Control your career growth at your own pace with maximum flexibility.
  • Financial Services: Gain a foothold in the financial services industry, providing essential solutions to clients.
  • Full-Time Commitment: This is a full-time opportunity for those ready to commit to a career of growth and achievement.

If you’re looking to build a rewarding career with unlimited growth potential, and you have the drive to succeed, apply now to join InsuraTec Services Group. We are committed to supporting your personal and professional growth every step of the way.

InsuraTec is an Equal Opportunity Employer: We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Apply