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Remote Customer Service Associate Jobs in Raymore, MO

C4 Technical Services

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Member Services Specialist - Remote

Kansas City, MO · Remote

$18/hr

Minimum of one (1) year of customer service experience. * Strong verbal and written communication ... Remote Work Requirements Candidates must have a dedicated home office environment that meets ...

HMG Careers

Sales and Service Agent Remote

Napoleon, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Cleveland, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Creighton, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Olathe, KS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

West Line, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

De Soto, KS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Belton, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Associate information

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$8

$17

$27

How much do remote customer service associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote customer service associate in Raymore, MO is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.33 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Raymore, MO?

The most popular types of Remote Customer Service jobs in Raymore, MO are:

What cities near Raymore, MO are hiring for Remote Customer Service Associate jobs?

Cities near Raymore, MO with the most Remote Customer Service Associate job openings:

Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Raymore, MO as of June 2026, with employment types broken down into 70% Full Time, 26% Part Time, and 4% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $35,801 per year, or $17.2 per hour.

Customer Service Specialist, Call Center

Tyler Technologies, Inc.

Overland Park, KS • On-site, Remote

$16.75 - $22.25/hr

Full-time

Re-posted 22 days ago

Tyler Technologies rating

9.3

Company rating: 9.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

14th of 247 rated software companies

Job description

Description
At Tyler Technologies, we are committed to empowering the public sector through innovative technology and exceptional service. As a Software Support Specialist, you will serve as a trusted resource and first point of contact for our internal contact center operations, supporting customers using Tyler's software solutions and web-based services.
 
Why Tyler Technologies?
 
Tyler Technologies is a leading provider of integrated software and technology services for the public sector. We are driven by our mission to empower government organizations to operate more efficiently and serve their communities more effectively.
 
We foster a collaborative, inclusive culture where team members are supported in their growth and recognized for their contributions. Join us and help make a meaningful impact through technology and service.
 
In this role, you will combine technical troubleshooting, customer service expertise, and operational accuracy to deliver timely, effective solutions - driving high customer satisfaction and first-contact resolution.
Responsibilities
Customer Support & Technical Assistance
  • Serve as the primary point of contact for inbound and outbound calls, chats, and emails from customers using Tyler applications.
  • Troubleshoot and resolve issues related to software functionality, login/access, billing, reservations, and general system usage.
  • Ask insightful questions to diagnose customer needs and deliver accurate, effective solutions with a focus on first-call resolution.
  • Handle complex or escalated cases with professionalism, empathy, and accountability.
System Navigation & Transaction Processing
  • Utilize ticket systems, telephony tools, and Tyler platforms to manage and document customer interactions.
  • Guide customers through transactions such as bookings, modifications, cancellations, and other system workflows.
  • Accurately process agreements, payments, and sensitive data in compliance with company policies and security standards.
  • Maintain detailed and accurate records of all customer interactions and resolutions.
Policy Compliance & Product Knowledge
  • Adhere to Tyler Technologies' business rules, client-specific requirements, and regulatory guidelines.
  • Stay current on software updates, product enhancements, and evolving procedures.
  • Provide clear, consistent, and accurate information aligned with Tyler's standards and client expectations.
Collaboration & Continuous Improvement
  • Partner with internal teams to resolve complex issues, including technical defects, billing discrepancies, or policy clarifications.
  • Share customer feedback and insights to improve processes, tools, and the overall customer experience.
  • Adapt to new tools, processes, and responsibilities in a dynamic, evolving environment.
Performance & Quality
  • Meet or exceed performance metrics for quality, productivity, and customer satisfaction.
  • Manage time effectively while balancing multiple priorities in a fast-paced call center environment.
Qualifications
Education & Experience
  • Associate or bachelor's degree preferred, or equivalent combination of education and experience.
  • Previous experience in a call center, customer service, or technical support environment preferred.
Skills & Competencies
  • Strong communication skills with the ability to explain technical concepts clearly and confidently.
  • Excellent problem-solving and analytical thinking skills.
  • Ability to navigate multiple systems and applications simultaneously with accuracy and efficiency.
  • Strong attention to detail and adherence to processes and compliance requirements.
  • Proficiency with Microsoft Office and general web/browser troubleshooting.
  • Effective time management, multitasking, and organizational skills.
  • Team-oriented mindset with adaptability and a positive attitude.
Work Environment
  • Ability to work both in an office environment as well as remotely.
  • Structured, performance-driven call center environment supporting Tyler clients.
  • Ability to work scheduled shifts.
  • Prolonged periods of sitting and working on a computer.
What You'll Bring to Tyler
  • A customer-first mindset and passion for helping others succeed.
  • Ownership and accountability for each customer interaction from start to resolution.
  • Professionalism, empathy, and a positive, solutions-oriented approach.
  • A commitment to continuous learning and contributing to team success.

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