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Remote Customer Service Associate Jobs in Raymore, MO

Adecco

Customer Service Specialist

Kansas City, MO · Remote

$20/hr

Must reside in the greater Kansa City Metro area (Remote) Key Responsibilities * Make outbound ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Liveops

Remote Spanish Bilingual Customer Service

Shawnee, KS · Remote

$14.75 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Olathe, KS · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Raymore, MO

Remote Customer Service Associate information

See Raymore, MO salary details

$8

$17

$27

How much do remote customer service associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote customer service associate in Raymore, MO is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.33 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Raymore, MO?

The most popular types of Remote Customer Service jobs in Raymore, MO are:

What cities near Raymore, MO are hiring for Remote Customer Service Associate jobs?

Cities near Raymore, MO with the most Remote Customer Service Associate job openings:

Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Raymore, MO as of June 2026, with employment types broken down into 70% Full Time, 26% Part Time, and 4% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $35,801 per year, or $17.2 per hour.

Customer Service Specialist

Adecco

Kansas City, MO • Remote

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Are you passionate about helping people, delivering outstanding customer service, and building meaningful relationships over the phone? We are seeking Customer Service Specialists to support Medicare-eligible clients through the enrollment and onboarding process. Payrate for this role is $20.00/hr.

This is an excellent opportunity to join a growing organization that values teamwork, customer satisfaction, and professional development. If you are detail-oriented, customer-focused, and thrive in a fast-paced environment, we encourage you to apply.

Position Summary
The Customer Service Specialist will be responsible for making outbound and receiving inbound calls from Medicare Advantage clients. The primary objective of this role is to support new members by ensuring application accuracy, answering questions, resolving concerns, and providing an exceptional customer experience throughout the onboarding process.
This position requires strong communication skills, attention to detail, effective time management, and the ability to navigate multiple systems while assisting customers.
**Must reside in the greater Kansa City Metro area (Remote)

Key Responsibilities

  • Make outbound calls to individuals with recently submitted insurance applications.

  • Receive and respond to inbound customer inquiries.

  • Review and verify application information for accuracy and completeness.

  • Answer customer questions related to Medicare Advantage and Medicare Supplement plans.

  • Help ensure customers are comfortable and satisfied with their selected coverage.

  • Introduce available healthcare support programs and services when appropriate.

  • Navigate multiple computer systems while managing customer conversations.

  • Document interactions and maintain accurate records within CRM platforms, including Salesforce.

  • Create and manage customer cases and follow-up activities as needed.

  • Coordinate with internal teams when additional support or intervention is required.

  • Schedule and conduct follow-up calls with customers.

  • Respond to customer callbacks, emails, and voicemail messages promptly.

  • Meet departmental performance goals and productivity expectations.

  • Participate in team meetings, training sessions, and ongoing development opportunities.

  • Maintain a professional, empathetic, and customer-focused approach during all interactions.

  • Perform other duties as assigned.

Qualifications

  • High School Diploma, GED, or equivalent required.

  • Previous customer service, call center, healthcare, insurance, or sales support experience preferred.

  • Available to work Tues - Sat

  • Strong verbal and written communication skills.

  • Ability to build rapport and establish trust with customers.

  • Strong problem-solving and conflict-resolution abilities.

  • Comfortable working in a fast-paced, metrics-driven environment.

  • Proficiency with computer systems and the ability to navigate multiple applications simultaneously.

  • Strong attention to detail and organizational skills.

Why Join Us?

  • Weekly pay

  • Paid training provided

  • Remote and onsite opportunities available

  • Collaborative and supportive team environment

  • Opportunity to make a meaningful impact by helping individuals navigate important healthcare decisions


Pay Details: $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.