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Remote Customer Service Associate Jobs in Oak Ridge, TN

StandardAero

Aviation Customer Manager

Maryville, TN · On-site +1

Coordinates local and remote resources to effectively meet customer needs. * Partners with ... Ensures Customer Service Team meets performance targets (turn time, invoicing, and other KPIs)

InsCipher

Tax Associate

Knoxville, TN · Remote

$21 - $26/hr

... services for our customers. Our ultimate goal is to become the trusted authority and leading ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

HMG Careers

Remote Sales Specialist

Knoxville, TN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

Knoxville, TN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Associate information

See Oak Ridge, TN salary details

$8

$16

$26

How much do remote customer service associate jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote customer service associate in Oak Ridge, TN is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $18.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Associate, and why are they important?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do Remote Customer Service Associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are Remote Customer Service Associates?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Oak Ridge, TN? The most popular types of Remote Customer Service jobs in Oak Ridge, TN are:
What are popular job titles related to Remote Customer Service Associate jobs in Oak Ridge, TN? For Remote Customer Service Associate jobs in Oak Ridge, TN, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Associate jobs in Oak Ridge, TN look for? The top searched job categories for Remote Customer Service Associate jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Remote Customer Service Associate jobs? Cities near Oak Ridge, TN with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Oak Ridge, TN as of May 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 74% Physical, 1% Hybrid, and 25% Remote job distribution, with an average salary of $34,080 per year, or $16.4 per hour.
Client Service Representative (CSR) - Remote Position

Client Service Representative (CSR) - Remote Position

GoHero Home Services

Knoxville, TN • Remote

$15 - $20/hr

Part-time

Posted 10 days ago

Job description

Looking for a work-from-home opportunity?

Hero Services is a home service company in Knoxville, Tn. We were founded in 2004 by, U.S. Air Force veteran, Robert Keith. He set out to apply the military’s disciplines of integrity, innovation and excellence to the home service industry. We are the best of the best. All of our team members are background checked, drug tested and professionally trained in their specialized crafts.

Hero Services is rapidly growing and we're in need of more hard working and highly motivated team members.

The position of Client Service Representative is an important one with our company. The Client Service Representative (CSR) is our client’s first experience with our company. Answering the phone is an important responsibility as this is the point at which we first begin to establish, grow and maintain our client base. Anyone performing in this capacity must have the verbal skills and professionalism that will allow for effective communication with the client over the phone.

Specific Job Duties

  • Answer the phone with a Great attitude
  • Follow the call-booking process
  • Perform necessary computer functions

​Requirements

  • Friendly Personality
  • Home Workspace: Cellphone, Computer, Headset, etc.
  • Background Check

​Schedule

  • Mon - Fri
  • 1:00 PM - 6:30 PM

If you would like more information, simply apply online


Hurry, before the positions are filled!

Company Description

Plumbing, HVAC and Electrical Service Company
6283 Clinton Hwy.
Knoxville, Tn 37912