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Remote Customer Service Associate Jobs in Chesterfield, VA

Nexora Talent

Remote- Customer Experience Service

Richmond, VA · Remote

$15.75 - $21.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Koalafi

Merchant Support Representative

Richmond, VA · Remote

$21/hr

This associate will help manage all existing merchant relationships through daily inbound and ... About You (Qualifications) * 1-2 years in a fully remote, customer service role * Excellent verbal ...

Liveops

Remote Spanish Bilingual Customer Service

Henrico, VA · Remote

$14 - $17.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Richmond, VA · Remote

$15.25 - $19.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

XACT

Customer Service Specialist - VA

Richmond, VA · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...

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All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Chesterfield, VA

Remote Customer Service Associate information

See Chesterfield, VA salary details

$8

$16

$26

How much do remote customer service associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote customer service associate in Chesterfield, VA is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.27 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Chesterfield, VA?

The most popular types of Remote Customer Service jobs in Chesterfield, VA are:

What cities near Chesterfield, VA are hiring for Remote Customer Service Associate jobs?

Cities near Chesterfield, VA with the most Remote Customer Service Associate job openings:

Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Chesterfield, VA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,890 per year, or $16.3 per hour.

Part-Time Remote State Farm Insurance Customer Service

Nicole Frost - State Farm Agency

Glen Allen, VA • Remote

$20/hr

Part-time, Contractor

PTO

Posted 3 days ago

New

Job description

Remote Insurance Customer Service
Fully Remote / 1 In-Office Day Per Month
Compensation: Base Pay + Commission + Bonuses
We are seeking a part-time licensed Remote Customer Service Representative to join our growing team. This position is primarily work-from-home with one required in-office day per month.
This role requires exceptional relationship building, organizational skills, attention to detail, and the ability to handle sensitive and confidential information with utmost discretion. The best candidate understands the State Farm Agency model and has market area operations acumen.
What We Offer:
  • Starting base pay $20 per hour
  • Commission and Bonuses if requirements met
  • Paid Time Off (2 weeks personal/vacation, negotiable)
  • Ongoing training and support
Requirements:
  • Must have recent State Farm experience (required)
  • Virginia Property & Casualty insurance license (required)
  • Must be able to work in the afternoons 20 hours per week minimum
  • Life & Health license a plus!
  • Organized and a quick learner
  • Detail oriented and able to handle customer service requests in a timely manner
  • Professional and positive
  • Multi-state licensing preferred
  • Sales experience and strong communication skills
  • Ability to work independently in a remote environment
If you’re looking for flexibility, strong income potential, and long-term growth with a proven agency, we’d like to talk. Submit your resume today, and we will follow up with next steps.
This is a remote position.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.