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Remote Customer Service Associate Jobs in Chester, SC

Remotetravelcareers

Travel Customer Support

Charlotte, NC · Remote

$16.50 - $21.25/hr

Previous experience in customer service or hospitality is a plus, but not required. Job Type: Remote -- Full-time or Part-time Benefits: * Flexible schedule opportunities * Work from home * Training ...

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All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Chester, SC

Remote Customer Service Associate information

See Chester, SC salary details

$8

$17

$27

How much do remote customer service associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote customer service associate in Chester, SC is $17.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.33 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How to get hired for remote customer service associate?

To get hired as a remote customer service associate, candidates should have strong communication skills, basic computer proficiency, and experience with customer support tools like live chat or CRM software. A high school diploma or equivalent is typically required, and some employers prefer prior customer service experience or relevant certifications. Preparing a professional resume and demonstrating reliability and problem-solving abilities can improve chances of being hired.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Chester, SC? The most popular types of Remote Customer Service jobs in Chester, SC are:
What cities near Chester, SC are hiring for Remote Customer Service Associate jobs? Cities near Chester, SC with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Chester, SC as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,870 per year, or $17.2 per hour.

Remote Call Center Rep - Starting Monday, September 14th

Transworld Systems Inc.

Charlotte, NC • On-site, Remote

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Transworld Systems Inc. rating

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

58th of 71 rated call and contact centers

Job description

Overview
After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.
Work Location: This is a remote/work from home position.
Compensation: $15.00/hour
Paid Training Start Date: Monday, September 14th, 2026
Training Hours: Monday thru Friday: 8am - 5pm EST (27 training days)
Hours of Operation (following training): 7am - 7pm EST
Build Your Future! Come join our thriving team as a Remote Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Why should you consider TSI-CXBPO (part of TSI family of companies)?
  • Work from home
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities
In This Role, You Will:
    • Proactively and consistently discuss and recommend additional products and services to customers during qualified calls, including, water heaters, surge protection solutions, and in-home electrical wiring options.
    • Potential for monthly and quarterly bonus based on sales performance for meeting client mandated KPIs
    • Assist customers with inquiries/concerns
    • Ensure all account information is accurately documented and inputted into client system
    • Provide detailed explanations of account status and inquiries to customers
    • Adhere to State and Federal regulations pertaining to your job duties
    • Assist customers with delinquent accounts according to various state guidelines
    • Consistently discuss additional product and service offerings with customers on qualified calls
    • Utilize exceptional communication skills to fulfill both client and customer goals

Key Results Areas:
  • Maintain an average Inbound Handle Time
  • Achieve Quality Assurance goals
  • Adhere to Production measures (time spent on calls, schedule adherence, etc.)

Qualifications
Ideal Candidate Qualifications:
  • Detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties.
  • Effective call handling skills and high levels of professionalism are required.
  • A strong focus on exemplary shift attendance is required.
  • One to two years' experience working in a call center environment is preferred.
  • The candidate has to be proficient with Microsoft applications, and have the ability to learn software applications
  • A High School graduate/ equivalent is required.

For Remote Positions: The minimum internet speed requirements for remote work are as follows:
  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Speed Test Results: 25 mbps download, 20 mbps upload

Note:
*Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
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