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Remote Customer Service Associate Jobs in Butler, PA

GEODIS

Customer Service Representative

Allison Park, PA · On-site +1

$18/hr

Interacts with customers by phone, email, or in person and receives orders or changes in service. * Adjusts complaints concerning billing or service rendered, referring complaints of service failures ...

Huntington

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.50/hr

Providing excellent customer service and effectively resolving customer issues. * Being proficient ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.25/hr

Providing excellent customer service and effectively resolving customer issues. * Being proficient ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.25/hr

Providing excellent customer service and effectively resolving customer issues. Being proficient in ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

HMG Careers

Remote Sales and Service Advisor

Baden, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Meridian, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Beaver, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Ambridge, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Butler, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Boyers, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Butler, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Rochester, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Associate information

See Butler, PA salary details

$8

$15

$24

How much do remote customer service associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote customer service associate in Butler, PA is $15.45, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $17.36 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Butler, PA?

The most popular types of Remote Customer Service jobs in Butler, PA are:

What cities near Butler, PA are hiring for Remote Customer Service Associate jobs?

Cities near Butler, PA with the most Remote Customer Service Associate job openings:

Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Butler, PA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,136 per year, or $15.4 per hour.

Customer Service Representative

GEODIS

Allison Park, PA • On-site, Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 18 days ago

GEODIS rating

6.5

Company rating: 6.5 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

287th of 366 rated logistics

Job description

Text DELIVER to 88300 to apply or explore more opportunities at www.workatGEODIS.com!
Deliver Your Potential with GEODIS
At GEODIS, we don't just move products. We keep businesses running, communities connected, and the world's leading brands moving forward. As a global third-party logistics leader, we're driven by one purpose: A Better Way to Deliver. Whether you're just starting your career or looking for your next opportunity, GEODIS offers the tools, support, and career paths to help you go further.
Your role on the team:
  • Interacts with customers by phone, email, or in person and receives orders or changes in service.
  • Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
  • Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability.
  • Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records.
  • Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary.
  • Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information.
  • Assures proper invoicing of accounts by verifying computer generated invoices.
  • Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
  • Reports customer feedback to management, including any signs of customer dissatisfaction.
  • Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes
  • Performs paperwork associated with orders including the maintenance of customer files.
  • Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office.
  • Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary.
  • Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics
  • Works with management regarding product routing for customers
  • For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action.

What you need:
  • Minimum 6 months related experience and/or training
  • Experience with AS400 operating systems and warehouse management systems preferred.
  • PC literate with experience with Microsoft Outlook, Word, and Excel
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Why Build Your Career with GEODIS?
Deliver Bigger Rewards Competitive pay, with bonus opportunities available for select positions.
⏰ Deliver a Schedule That Fits Your Life Full-time, part-time, seasonal, day, night, weekend, and flexible opportunities available at many locations.*
Deliver Your Pay, Your Way Get access to your earned wages before payday with on-demand pay options.
❤ Deliver Better Benefits Free telemedicine beginning on Day One, plus affordable medical, dental, and vision coverage after a short waiting period.*
Deliver More Time for What Matters Paid holidays, paid time off, short-term disability, parental leave, and other benefits designed to support life beyond work.*
Deliver with Confidence Your safety comes first. We are committed to maintaining clean, safe, and well-organized workplaces where every teammate can succeed.
Deliver Your Ideas Your feedback matters. We continuously invest in improving the teammate experience by listening and taking action.
Deliver Your Career Forward From warehouse operations to leadership roles, your next opportunity could be closer than you think. Approximately 10% of our warehouse teammates earn promotions each year, because we believe in developing talent from within.
Deliver Support When It's Needed Most The GEODIS Compassion Fund provides one-time financial assistance to teammates facing unexpected hardships.
Deliver a Positive Impact Give back through volunteer opportunities and support meaningful causes through the GEODIS Foundation and GEODIS Compassion Fund.
Deliver Great Work Alongside Great People Join a team that works hard, celebrates success, and supports one another every step of the way.
Deliver Your Authentic Self We're proud of our diverse workforce and inclusive culture. Employee Resource Groups, cultural celebrations, and development opportunities help everyone feel welcome and connected.
Deliver Your Future Whether you're looking for seasonal work, your first logistics role, or a long-term career, GEODIS offers opportunities to learn, grow, and build a future you can be proud of.
Your next destination starts here. Come build your career with a global logistics leader that's delivering opportunities every day.
*Eligibility for certain benefits varies by location, position, employment status, and length of service.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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