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Remote Customer Service Associate Jobs in Brunswick, ME

InsCipher

Tax Associate

Portland, ME · Remote

$21 - $26/hr

... services for our customers. Our ultimate goal is to become the trusted authority and leading ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

InsCipher

Tax Associate

Auburn, ME · Remote

$21 - $26/hr

... services for our customers. Our ultimate goal is to become the trusted authority and leading ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

InsCipher

Tax Associate

South Portland, ME · Remote

$21 - $26/hr

... services for our customers. Our ultimate goal is to become the trusted authority and leading ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

InsCipher

Tax Associate

Lewiston, ME · Remote

$21 - $26/hr

... services for our customers. Our ultimate goal is to become the trusted authority and leading ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

HMG Careers

Sales Executive - Remote

Lewiston, ME · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Insurance Agent

Lewiston, ME · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Life Insurance Agent

Lewiston, ME · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Benefits Sales Rep

Lewiston, ME · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

Gallagher

Personal Lines Client Service Manager

Portland, ME · Remote

$39K - $53K/yr

You'll apply practical experience in client-facing customer service (preferred) and use Microsoft Office tools like Excel, PowerPoint, Outlook, and Word proficiently. #LI-TW1 #LI-Remote Compensation ...

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All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Brunswick, ME

Remote Customer Service Associate information

See Brunswick, ME salary details

$9

$17

$27

How much do remote customer service associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote customer service associate in Brunswick, ME is $17.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.62 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How to get hired for remote customer service associate?

To get hired as a remote customer service associate, candidates should have strong communication skills, basic computer proficiency, and experience with customer support tools like live chat or CRM software. A high school diploma or equivalent is typically required, and some employers prefer prior customer service experience or relevant certifications. Preparing a professional resume and demonstrating reliability and problem-solving abilities can improve chances of being hired.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Brunswick, ME? The most popular types of Remote Customer Service jobs in Brunswick, ME are:
What cities near Brunswick, ME are hiring for Remote Customer Service Associate jobs? Cities near Brunswick, ME with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Brunswick, ME as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,341 per year, or $17.5 per hour.

Field Service Technician (Remote - Portland, ME)

Pitney Bowes

Portland, ME • On-site, Remote

$24.75/hr

Full-time

Re-posted 10 days ago

Pitney Bowes rating

8.1

Company rating: 8.1 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

152nd of 487 rated machine equipment manufacturers

Job description

We're hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together...that's The Pitney Bowes way. Here, how we work matters just as much as what we achieve.
We're looking for people who:
  • Act with urgency, accountability, and purpose
  • Deliver high quality work with consistency and pride
  • Collaborate effectively and elevate those around them
  • Focus on outcomes that drive impact and growth

Job Description:
As a Field Service Technician with Pitney Bowes, you will be a trusted technical expert and the face of our industry-leading SendTech solutions. Your work directly enhances the client experience, strengthens long-term relationships, and keeps essential mailing and shipping operations running smoothly across a diverse customer base.
This is a remote, field-based role with your primary service area located within 45 Minutes of Portland, Maine. Occasional travel outside this radius may be required. This is a field-based role requiring a central proximity of Portland Maine. No relocation assistance offered.
Must be legally authorized to work in the US. Employer will not sponsor position for employment visa status now or in the future (ex. H-1B).
You will enjoy a consistent Monday-Friday schedule aligned with traditional business hours, with overtime opportunities available.
We offer a competitive wage of $24.75 per hour. In addition, this role includes a 10% incentive on any service or parts sales you present to clients-giving you the opportunity to increase your earnings through your expertise and client rapport.
What You will Do
In this role, you will combine technical skills, customer service, and independent problem-solving to support our full suite of mailing and shipping technologies-from Inserters to Smart Lockers. You will:
  • Delivering exceptional customer service that drives client satisfaction, retention, and trust.
  • Diagnoses, repair, and troubleshoot both hardware and software issues to reduce downtime and callbacks.
  • Install, service, and upgrade Pitney Bowes Shipping & Mailing equipment, ensuring clients are fully trained and confident in their use.
  • Manage a multi-zip-code territory within 45 Minutes of Portland, Maine, with up to 80% driving time.
  • Use hand tools and small power tools to perform repairs, maintenance, and installations.
  • Maintain a safe, clean, and professional work environment always.

This role is ideal for someone who enjoys autonomy, variety, and hands-on technical work while interacting directly with customers.
What You Bring - You will thrive in this role if you:
  • Enjoy working with and repairing mechanical or electrical components.
  • Are comfortable with significant driving time and working independently in the field.
  • Are motivated by the opportunity to earn additional income through service and parts sales.
  • Can lift 55+ lbs. and bend, squat, stoop, or stand for extended periods.
  • Have a valid driver's license, clean driving record, and reliable transportation.
  • Are familiar with Windows, PCs, and basic networking (preferred)
  • Have experience with automated or electro-mechanical equipment (preferred)

Who We Are - Pitney Bowes SendTech Solutions
Pitney Bowes SendTech Solutions provides innovative physical and digital mailing and shipping technologies to small businesses, enterprise clients, government agencies, and retail organizations worldwide. Our solutions simplify the sending, tracking, and receiving of letters, parcels, and flats-helping clients operate more efficiently and cost-effectively.
Technology You will Support.
You will work hands-on with a range of advanced mailing and shipping systems, including:
  • SendPro Series C&P - Automates envelope insertion.
  • DI2000 - Streamlines mail opening and document creation.
  • Smart Lockers - Secure, modern parcel handling
  • SendPro MailCenter - Mailing & shipping postage meter
  • PitneyShip Cube - Compact, intelligent shipping solution

These systems are designed to enhance productivity by automating key tasks such as envelope insertion, mail opening, document creation/printing, and office document shredding.
  • SendPro MailCenter- Mailing & Shipping Postage Meter
  • PitneyShip Cube
  • Smart Lockers

We will:
• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally(PB Benefits and Wellbeing Programs)
Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.
All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

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