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Remote Customer Service Associate Jobs in Georgia

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Atlanta, GA · Remote

$35K - $55K/yr

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... You understand that customer service is not a department but a philosophy that you live everyday. A ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Liveops

Remote Customer Service Representative

Smyrna, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Dalton, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Athens, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Georgia

Remote Customer Service Associate information

See Georgia salary details

$7

$15

$26

How much do remote customer service associate jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for remote customer service associate in Georgia is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.74 per hour, depending on experience, location, and employer.

What are Remote Customer Service Associates?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How do Remote Customer Service Associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Associate, and why are they important?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Georgia? The most popular types of Remote Customer Service jobs in Georgia are:
What are popular job titles related to Remote Customer Service Associate jobs in Georgia? For Remote Customer Service Associate jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Associate jobs in Georgia look for? The top searched job categories for Remote Customer Service Associate jobs in Georgia are:
What cities in Georgia are hiring for Remote Customer Service Associate jobs? Cities in Georgia with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Georgia as of June 2026, with employment types broken down into 66% Full Time, 30% Part Time, and 4% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $32,992 per year, or $15.9 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

VXI Global Solutions

Atlanta, GA • Remote

$17.31/hr

Full-time

Medical, Dental, Vision, Life

Posted 8 days ago

VXI Global Solutions rating

4.9

Company rating: 4.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

60th of 72 rated call and contact centers

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Join Us as an Inbound Customer Service Representative
Location: Remote Call Center 

Customer Service Specialist 

Do you have a positive attitude, infectious energy, and a passion for exceeding customer expectations? If so, we want you to be a part of our dynamic team! We're seeking a Customer Service Specialist who is eager to deliver outstanding service, go beyond the ordinary, and leave a lasting impression on every customer interaction. 

About Our Client: Our client is a globally recognized leader in technology, known for designing and manufacturing cutting-edge consumer electronics, software, and online services. With a sleek, modern design and intuitive user experiences, their products have earned a loyal customer base. Join us and be part of a brand that values innovation, quality, and customer satisfaction. 

What You'll Do: As a Customer Service Specialist, you will be the voice of the company, offering top-tier phone support to customers. You’ll handle a wide range of inquiries, including order status, changes to online orders, and addressing shipping or payment concerns. The best specialists not only know our policies inside and out but can engage with customers effectively, offering tailored solutions that meet their needs. 

You'll also be responsible for creating memorable, unique experiences that keep customers coming back. Staying up-to-date on product features, policy changes, and relevant events is key, and you'll use multiple resources to provide the most accurate, helpful information. Success in this role requires being adaptable, collaborative, and committed to continuous learning in a performance-driven environment. 

Key Responsibilities: 

  • Deliver exceptional customer service over the phone, resolving a variety of inquiries and issues. 

  • Build rapport with customers by actively listening and providing effective solutions. 

  • Stay informed on product updates, policy changes, and current events affecting customers. 

  • Work in a dynamic, team-oriented environment where customer interactions are regularly monitored and assessed. 

  • Collaborate with teammates to maintain a positive and supportive work culture. 

What We Require: 

  • High School diploma or GED. 

  • 2-3 years of experience in customer service or support, preferably in a customer-facing role. 

  • Excellent verbal and written communication skills in English. 

  • A passion for customer service and going above and beyond to exceed expectations. 

  • Strong problem-solving skills and the ability to handle ambiguous situations with confidence. 

  • Skilled at listening, engaging, and building rapport with customers. 

  • Professional demeanor when interacting with both customers and peers. 

  • Proven track record of meeting and exceeding performance goals. 

  • Ability to multitask and prioritize in a fast-paced environment. 

  • Self-motivated with the ability to work independently. 

  • Patience and empathy when addressing complex customer issues. 

  • Willingness to appear on live video calls with coworkers. 

  • Typing speed of at least 42 WPM with 96% accuracy. 

  • Flexibility to work an 8-hour shift, 5 days a week, including holidays and peak periods. 

Why Work With Us: 

  • Competitive pay: $17.31/hour 

  • Full-time hours: 40-hour work week with consistent shifts. 

  • 100% paid training to ensure you're set up for success. 

  • Comprehensive benefits: Medical, dental, vision, and life insurance available after your first full calendar month. 

  • Referral program: Earn $20 on every paycheck for each person you refer who is hired, with no cap on payouts. 

  • Discounted T-Mobile plans: Enjoy a $25/month plan for unlimited talk, text, and data. You can sign up for up to 5 lines at the same rate—perfect for your whole family! 

  • Opportunities for growth: We prioritize internal advancement and professional development. 

  • Work from home: Enjoy the benefits of working remotely—save time, money, and contribute to a greener environment. 

Requirements for Remote Work: 

  • Private Workspace: A quiet, dedicated workspace with no distractions. 

  • Ergonomics: A comfortable desk setup with all necessary equipment. 

  • Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed. 

  • Self-Motivation & Independence: The ability to stay productive, organized, and on-task while working remotely. 

  • Communication: Strong verbal and written communication skills, especially in virtual settings. 

  • Adaptability: The ability to quickly adjust to new processes, tools, and technologies. 

  • Connection: Must be hardwired; Wi-Fi is not acceptable.

Join our team today and make a meaningful impact as a Customer Service Specialist. We're excited to work with individuals who are eager to contribute, grow, and help our customers thrive! 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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