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Remote Customer Service Associate Jobs in Georgia

Arias Agencies

Remote Customer Service Rep

Johns Creek, GA · Remote

$14.75 - $20/hr

Remote Customer Service Representative (100% Work From Home) Are you ready to ditch the commute and grow your career from the comfort of your own home? We are looking for a high-energy, empathetic ...

Arias Agencies

Remote Customer Service Rep

Johns Creek, GA · Remote

$14.75 - $20/hr

Remote Customer Service Representative (100% Work From Home) Are you ready to ditch the commute and grow your career from the comfort of your own home? We are looking for a high-energy, empathetic ...

ForgeFit

Remote Customer Service Specialist

Athens, GA · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Dollar Tree

Customer Service Associate II

Valdosta, GA · On-site +1

$11.75 - $16.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Liveops

Remote Customer Service Agent

Woodstock, GA · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Dallas, GA · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Douglasville, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Canton, GA · Remote

$14.75 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Remote Customer Service Associate information

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$26

How much do remote customer service associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote customer service associate in Georgia is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.74 per hour, depending on experience, location, and employer.

What are Remote Customer Service Associates?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How do Remote Customer Service Associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Associate, and why are they important?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Georgia? The most popular types of Remote Customer Service jobs in Georgia are:
What are popular job titles related to Remote Customer Service Associate jobs in Georgia? For Remote Customer Service Associate jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Associate jobs in Georgia look for? The top searched job categories for Remote Customer Service Associate jobs in Georgia are:
What cities in Georgia are hiring for Remote Customer Service Associate jobs? Cities in Georgia with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Georgia as of May 2026, with employment types broken down into 2% Locum Tenens, 59% Full Time, 36% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,992 per year, or $15.9 per hour.

Customer Service Representative - State Farm Agent Team Member

State Farm Agency - State Farm Agent

Alpharetta, GA • On-site, Remote

$38K - $55K/yr

Other

Medical, Life, Retirement

Posted 22 days ago

Job description

Remote Customer Service Representative - State Farm Agent Team Member

As a Remote Customer Service Representative - State Farm Agent Team Member with Matt Cresap - State Farm Agent, you will provide exceptional customer experiences and complete agency tasks that help serve our customers. Prior State Farm agency experience is required. Computers, monitors, and phone will be provided.

We are looking for a full-time Remote Customer Service Associate to join our nationally ranked State Farm Insurance and financial services agency. We are a multi-office agency with two locations (Alpharetta, Ga and Roswell, Ga). We offer a competitive pay (hourly or salary) with opportunities for promotion and increase pay within the organization. Newly hired associate(s) will benefit from proven processes, training, and great teammates. This position does not require extra hours or weekends.

Responsibilities Include:

  • Provide prompt, accurate, and friendly customer service to our existing clients.
  • Respond to underwriting requests.
  • Answer agency inbound calls.
  • Add additional lines of insurance at customer request.
  • Identify gaps in coverage and offer products to properly protect customers.
  • Assist in contacting customers to get signature documents returned.
  • Attach documents.
  • Assist with general customer questions.
  • Assist in answering phones.
  • Assist agent and sales associates complete tasks as directed.

Requirements:

  • Pass a state and federal background check that we conduct prior to hire.
  • Must have or be willing to obtain property and casualty license (we help with this).
  • Must be dependable.
  • Must be proficient with computer functions and have excellent communication skills.
  • Good work ethic and good energy.
  • Can adapt to change throughout tenure and be coachable.

Compensation: $38,000.00 - $55,000.00 per year

About Our Agency
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
  • Our office is located in Alpharetta, GA.
  • Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
  • We currently have 10 team members at our agency.
  • We have 42 years of combined insurance experience in our office.
  • Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, Silver Scroll, Bronze Tablet, and New Agent Program Qualifier.
If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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