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Remote Customer Satisfaction Survey Jobs in Jackson, NJ

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... ensure satisfaction * Maintain up-to-date knowledge of ForgeFit's product lines and service ...

Vice President, Provider Engagement

New York, NY · On-site +1

$188.90K - $359.80K/yr

... and customer satisfaction. * Lead the development of provider related corporate initiatives ... Coordinate and Communicate annual Provider Satisfaction Survey consistent with NCQA standards.

Customer Service Associate

New York, NY · On-site +1

$15.75 - $22/hr

... satisfaction. If you thrive in a dynamic environment, enjoy engaging with customers, and have ... Information Remote Work: Enjoy the flexibility to work from anywhere with a stable internet ...

... customer satisfaction Why Join Us? · Make a meaningful impact by supporting energy efficiency initiatives · Stable remote work opportunity · Be part of a knowledgeable and dedicated energy ...

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Remote Customer Satisfaction Survey information

See Jackson, NJ salary details

$5

$20

$29

How much do remote customer satisfaction survey jobs pay per hour?

As of May 27, 2026, the average hourly pay for remote customer satisfaction survey in Jackson, NJ is $20.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Satisfaction Survey Specialist, and why are they important?

To thrive as a Remote Customer Satisfaction Survey Specialist, you generally need strong communication skills, attention to detail, and experience with survey methodologies, often supported by a high school diploma or equivalent. Familiarity with online survey platforms (such as SurveyMonkey or Qualtrics), CRM systems, and data entry software is typically required. Excellent listening abilities, patience, and professionalism help build rapport with respondents and ensure accurate data collection. These skills are crucial for gathering reliable insights, supporting service improvement, and representing the company positively in a remote environment.

What are some common challenges faced in a Remote Customer Satisfaction Survey role, and how can they be overcome?

Working in a Remote Customer Satisfaction Survey role often involves engaging with a diverse range of customers, some of whom may be hesitant or unwilling to participate. Maintaining a friendly and professional demeanor, using clear communication, and being adaptable to different customer responses are key to overcoming these challenges. Additionally, staying organized and meeting survey quotas independently requires strong time management skills. Regular check-ins with supervisors or team members can help you stay motivated and aligned with team goals, even while working remotely.

What is a Remote Customer Satisfaction Survey job?

A Remote Customer Satisfaction Survey job involves working from home or another remote location to gather feedback from customers about their experiences with a company's products or services. Employees in this role typically conduct surveys via phone, email, or online platforms to assess customer satisfaction, identify areas for improvement, and report findings to help companies enhance their service quality. Strong communication skills and the ability to accurately record and analyze customer responses are essential for this position. These jobs are often flexible and may be part-time or project-based.

What is the difference between Remote Customer Satisfaction Survey vs Remote Customer Service Representative?

AspectRemote Customer Satisfaction SurveyRemote Customer Service Representative
Primary RoleCollects feedback through surveys to assess customer satisfactionHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, survey tools, data analysisCommunication, problem-solving, product knowledge
Work EnvironmentPrimarily remote, using survey platforms and emailRemote or call center, using phone, chat, or email
Industry UsageMarket research, customer experience firmsRetail, telecom, tech companies

While both roles involve customer interaction, Remote Customer Satisfaction Survey focuses on gathering feedback via surveys, whereas Remote Customer Service Representative provides direct support and resolves customer issues. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What job categories do people searching Remote Customer Satisfaction Survey jobs in Jackson, NJ look for? The top searched job categories for Remote Customer Satisfaction Survey jobs in Jackson, NJ are:
What cities near Jackson, NJ are hiring for Remote Customer Satisfaction Survey jobs? Cities near Jackson, NJ with the most Remote Customer Satisfaction Survey job openings:
Infographic showing various Remote Customer Satisfaction Survey job openings in Jackson, NJ as of May 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 97% Physical, and 3% Hybrid job distribution, with an average salary of $41,680 per year, or $20 per hour.

Remote Customer Service Representative

Manhattan School

New York, NY • Remote

$17.50 - $23.75/hr

Contractor

Posted 29 days ago


Job description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.

To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position.

Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients’ interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management

Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary

Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred