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Remote Customer Satisfaction Survey Jobs in Decatur, GA

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... ensure satisfaction * Maintain up-to-date knowledge of ForgeFit's product lines and service ...

Rethink

Customer Success Manager - RethinkBH

Atlanta, GA · On-site +1

Manage customer satisfaction surveys and responses. * Complete and submit required reports such as ... Remote opportunities are only available to candidates who reside in the following states: AL, AZ ...

Concentric, LLC

Sales Coordinator - Remote

Stone Mountain, GA · On-site +1

$17.25 - $23.75/hr

This position is Remote - requires up to 10% overnight travel. Job Summary Our Remote Sales ... You will contribute to customer satisfaction by ensuring the accuracy and timely processing of ...

Concentric LLC

Sales Coordinator - Remote

Stone Mountain, GA · Remote

$17.25 - $23.75/hr

This position is Remote - requires up to 10% overnight travel. Job Summary Our Remote Sales ... You will contribute to customer satisfaction by ensuring the accuracy and timely processing of ...

Concentric LLC

Sales Coordinator - Remote

Stone Mountain, GA · Remote

$17.25 - $23.75/hr

This position is Remote - requires up to 10% overnight travel. Job Summary Our Remote Sales ... You will contribute to customer satisfaction by ensuring the accuracy and timely processing of ...

Concentric LLC

Sales Coordinator - Remote

Stone Mountain, GA · Remote

$17.25 - $23.75/hr

This position is Remote - requires up to 10% overnight travel. Job Summary Our Remote Sales ... You will contribute to customer satisfaction by ensuring the accuracy and timely processing of ...

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All JobsCustomer Satisfaction Survey JobsRemote Customer Satisfaction Survey JobsRemote Customer Satisfaction Survey Jobs in Decatur, GA

Remote Customer Satisfaction Survey information

See Decatur, GA salary details

$5

$19

$28

How much do remote customer satisfaction survey jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote customer satisfaction survey in Decatur, GA is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $26.54 per hour, depending on experience, location, and employer.

What is a remote customer satisfaction survey?

A Remote Customer Satisfaction Survey job involves working from home or another remote location to gather feedback from customers about their experiences with a company's products or services. Employees in this role typically conduct surveys via phone, email, or online platforms to assess customer satisfaction, identify areas for improvement, and report findings to help companies enhance their service quality. Strong communication skills and the ability to accurately record and analyze customer responses are essential for this position. These jobs are often flexible and may be part-time or project-based.

What are some common challenges faced in a remote customer satisfaction survey role, and how can they be overcome?

Working in a Remote Customer Satisfaction Survey role often involves engaging with a diverse range of customers, some of whom may be hesitant or unwilling to participate. Maintaining a friendly and professional demeanor, using clear communication, and being adaptable to different customer responses are key to overcoming these challenges. Additionally, staying organized and meeting survey quotas independently requires strong time management skills. Regular check-ins with supervisors or team members can help you stay motivated and aligned with team goals, even while working remotely.

What are the key skills and qualifications needed to thrive as a remote customer satisfaction survey specialist, and why are they important?

To thrive as a Remote Customer Satisfaction Survey Specialist, you generally need strong communication skills, attention to detail, and experience with survey methodologies, often supported by a high school diploma or equivalent. Familiarity with online survey platforms (such as SurveyMonkey or Qualtrics), CRM systems, and data entry software is typically required. Excellent listening abilities, patience, and professionalism help build rapport with respondents and ensure accurate data collection. These skills are crucial for gathering reliable insights, supporting service improvement, and representing the company positively in a remote environment.

What is the difference between Remote Customer Satisfaction Survey vs Remote Customer Service Representative?

AspectRemote Customer Satisfaction SurveyRemote Customer Service Representative
Primary RoleCollects feedback through surveys to assess customer satisfactionHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, survey tools, data analysisCommunication, problem-solving, product knowledge
Work EnvironmentPrimarily remote, using survey platforms and emailRemote or call center, using phone, chat, or email
Industry UsageMarket research, customer experience firmsRetail, telecom, tech companies

While both roles involve customer interaction, Remote Customer Satisfaction Survey focuses on gathering feedback via surveys, whereas Remote Customer Service Representative provides direct support and resolves customer issues. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What job categories do people searching Remote Customer Satisfaction Survey jobs in Decatur, GA look for?

The top searched job categories for Remote Customer Satisfaction Survey jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Remote Customer Satisfaction Survey jobs?

Cities near Decatur, GA with the most Remote Customer Satisfaction Survey job openings:

Remote Customer Satisfaction Survey jobs near you

Remote Customer Support Representative

Sweetepictravels

Atlanta, GA • Remote

$45K - $55K/hr

Full-time

Re-posted 15 days ago

Job description

Job description:

Overview

Join our dynamic team as a Remote Customer Support Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote