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Remote Customer Representative Jobs in Pullman, WA

The work model for the role is Remote based out of Florida, USA. This role is contributing to the ... Utilizing understanding of customers' needs and ABB's solutions to determine effective solutions ...

... support to ABB Customers/ End users, Sales Channel, Product Management Teams, and ABB Drive ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...

Showing results 41-45

Remote Customer Representative information

See Pullman, WA salary details

$9

$18

$26

How much do remote customer representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote customer representative in Pullman, WA is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.43 per hour, depending on experience, location, and employer.

What is a remote customer representative?

Remote customer representatives are professionals who assist customers with their inquiries, issues, or requests from a location outside of a traditional office, often working from home. They use phone, email, chat, or other online platforms to provide support, answer questions, and resolve problems. This role requires strong communication skills, patience, and the ability to use various customer service tools and software. Employers value remote customer representatives for their ability to deliver quality service while reducing overhead costs.

What are the key skills and qualifications needed to thrive as a remote customer representative?

To thrive as a Remote Customer Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is typically required. Strong soft skills such as empathy, patience, and self-motivation help you connect with customers and work independently. These qualities are essential for delivering effective customer support, resolving issues efficiently, and maintaining customer satisfaction from a remote setting.

What are some common challenges faced by remote customer representatives, and how can they be managed effectively?

Remote customer representatives often face challenges such as maintaining consistent communication with team members, managing time effectively without direct supervision, and handling customer inquiries across multiple digital channels. To manage these challenges, it's important to establish a structured daily routine, utilize collaboration tools like Slack or Microsoft Teams for regular check-ins, and prioritize clear, empathetic communication with customers. Employers may also provide ongoing training and virtual support to help representatives stay connected and continuously improve their skills.

What is the difference between Remote Customer Representative vs Remote Customer Service Agent?

AspectRemote Customer RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; sometimes additional certifications in customer serviceHigh school diploma or equivalent; customer service certifications often preferred
Work EnvironmentHome office or remote call centersHome office or remote call centers
Industry UsageCommonly used across retail, telecom, banking, and tech sectorsWidely used in retail, telecom, and service industries
Job FocusHandling customer inquiries, providing product info, resolving issuesAssisting customers, troubleshooting, and resolving complaints

Both roles involve remote work handling customer interactions, but 'Remote Customer Representative' often emphasizes sales and product information, while 'Remote Customer Service Agent' focuses more on troubleshooting and support. They share similar credentials and work environments, making them closely related roles in the customer service industry.

Who is the best company to work for remotely?

For remote customer representatives, companies like Amazon, Apple, and Salesforce are known for offering flexible work arrangements, competitive pay, and comprehensive training. These organizations often provide remote onboarding, communication tools, and support to ensure effective customer service delivery.

What are popular job titles related to Remote Customer Representative jobs in Pullman, WA?

For Remote Customer Representative jobs in Pullman, WA, the most frequently searched job titles are:

What cities near Pullman, WA are hiring for Remote Customer Representative jobs?

Cities near Pullman, WA with the most Remote Customer Representative job openings:

Commercial Strategy Intern - Spring 2027

ABB

Moscow, ID • Remote

$20 - $34/hr

Full-time

Medical, Retirement, PTO

Posted 8 days ago


ABB Group rating

7.8

Company rating: 7.8 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

214th of 499 rated machine equipment manufacturers


Job description

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Sales Strategy & Execution, EL

As an intern, you will have the opportunity to gain practical experience through various projects. Each day, you will acquire knowledge by performing tasks as directed. You will also showcase your skills by supporting ABB's operations and enhancing personal education/employment opportunities.

The work model for the role is Remote based out of Florida, USA.

This role is contributing to the Electrification Commercial Strategy Team in USA. Main stakeholders are Sales, Marketing, Product Marketing, and supporting commercial teams.

You will be mainly accountable for:

  • Collaborating with various teams to support ABB's operations, ensuring effective coordination and successful project completion within the defined timelines.
  • Utilizing understanding of customers' needs and ABB's solutions to determine effective solutions for customers, ensuring successful project outcomes aligned with customer requirements.
  • Participating in team meetings, brainstorming sessions, and other collaborative efforts.
  • Seeking feedback and guidance from manager and team members to improve performance and skills.

Qualifications for the role

  • Currently enrolled in a bachelor's or master's degree program in Engineering, Business, Marketing, or relevant in the United States.
  • Intern must have reliable transportation to and from the worksite.
  • Must be legally authorized to work in the United States without company sponsorship now and in the future.
  • Utilize critical thinking skills to analyze complex situations and develop strategic solutions.
  • Effectively organize and prioritize tasks to meet deadlines.
  • Exhibit the capability to manage several tasks at once while maintaining high standards of quality.
  • Collaborate with team members to convey ideas, share information, and provide updates on project progress.
  • You are immersed in / engaged in / absorbed in / highly skilled in / enjoy working and interfacing with commercial leaders and sales. You will have exposure to the entire USA market.

Why ABB?

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

Internships at ABB within the United States are not eligible for company-sponsored medical benefits, 401(k) contributions, or paid time off.

The hourly rate is determined by things such as the successful applicant's qualifications, graduation year and experience. This position is expected to pay between $20 - $34 per hour.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.


What ABB Group employees say

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About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US