Remote Customer Master Data Analyst Jobs (NOW HIRING)

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters' innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters' passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description
Product Data Analyst III
Location: San Diego, CA (On-site / Hybrid aligned with business needs)
Business: Biosciences Reagents & Assays
Job Description Summary
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters.
Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters' innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters' passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.
Job Overview
Reporting to the Business Process Excellence (BPE) Organizations with primary responsibility for Bioscience master data and processes working mainly on IT data transition and integration activities. This may involve working with Operations, Data Integration, and New Product Development teams. The Analyst III, Product Data Management supports and will be accountable for the achievement of data integration goals, drive master data creation for new product introduction and product sustaining, makes recommendations and leads implementation of process improvements, and accountable for all aspects of SAP master data support, data entry, and ongoing data accuracy reporting.
The Senior Analyst, Product Data Management also operates with proficiency in the following responsibilities: Prioritization of workload working with Service provider team, provide input on assignment of tasks with expected dates of completion, reviewing completion of tasks, assist in creation and reporting of site metrics and identification of process and metric gaps. The Analyst III, Product Data Management troubleshoots and makes corrective recommendations working with impacted teams and service provider ( both BD and Waters end ) , as well as for indirect reports and other associates throughout the business. The Analyst III, will have responsibility for coordination, oversight, and evaluation of the training of team members according to department and company needs. The Analyst III, works independently and collaborates with the required stakeholders across multiple sites.
Key Responsibilities

• Execute end-to-end data integration activities, including BD SAP Everest data extraction, SAP S/4HANA data loads, data transformation, validation, and reconciliation to ensure accuracy and completeness of master data.
• Maintains the integrity of the SAP ECC/SCM master data as well as other systems including Halfpipe / PLM application and works with business process teams and/or partners on issue resolution.
• Actively participates in the Master Data and Enterprise Data Governance teams, working closely with the BPE teams to ensure consistency in master data related initiatives across the Biosciences business.
• Conducts and coordinates, when appropriate, training of other associates in required techniques, operation of SAP transactions, software applications, and other relevant group or department procedures. Provides training to associates for new business solutions, and training on proper completion of documentation.
• Assists in development, maintenance and communication of metrics, workflow tools, and reports to ensure accuracy of master data and support continuous improvement.
• Communicates with and supports regional affiliates as required to resolve product master data issues.
• Demonstrate to be knowledgeable in all applicable master data staff techniques, operation of relevant software applications and system tools associated with the test and production environment of SAP and/or Halfpipe / PLM, FileMaker or other applications.
• Responsible for routine, accurate and timely completion of all assignments. Be proficient in prioritization of individual workload and assignments, identify gaps and recommend corrective actions.
• Drive and execute the master data services team transition plan, ensuring seamless knowledge transfer, operational continuity, and adherence to defined service level
• Performs regular checks in system to identify master data issues (incorrect material setup, BOMs, Routings, Financial master data, etc.) and works with Master data coordinators and functional SME to correct MD issues in shortest possible time. Establishes traceability of MD issues and records changes made in the system maintaining an active log.
• Understands business urgency and works through a regular cadence to resolve MD issues in a speedy fashion.
• Demonstrates willingness to learn other technologies that house business critical master data and takes ownership of all key business applications for MD issues.
• Maintains KPIs and dashboards of MD issues and reports on-going progress.

Qualifications
Education & Experience

• Bachelors Degree in a scientific, technical, or business discipline with a minimum of 2-4 years of experience using the SAP system, preferred
• 5+ years of experience including a minimum of 1-2 years project management experience and a minimum of 3-5 years business experience, preferably in a medical, pharmaceutical or biotechnology environment, or equivalent combination of related education and experience.
• Experience working across end-to-end product development , data integration projects or NPI processes.
• Demonstrated success operating in cross-functional, matrixed organizations.

Required Skills & Competencies

• Experience in SAP design/implementation with a good understanding of all SAP master data and material number assignment systems.
• Strong Knowledge in Reagents and Instruments manufacturing processes with focus on master data accuracy requirements to ensure correct and timely execution of production/operations SAP transactions (i.e. - work orders, STO, POs, Inv. movement). Familiarity with new product introduction processes and SAP data requirements are preferred.
• Strong knowledge of reporting functionality, SAP BI and Power BI, and ability to extract wide variety of data reports.
• Knowledgeable of structured documentation and change control systems (ECO process), tools for process improvement, Quality System Regulations, New Product Introduction, GMP & FDA regulatory requirements (as applicable) and ISO 9000 guidelines. Experience in use of data automation tools (such as Innowera or Winshuttle) to support data loads, mass changes, and reduce manual data entry in applicable processes. Experience with Halfpipe / PLM application and functionality preferred.
• Effective interpersonal, analytical, critical thinking, time management, and problem-solving skills.
• Ability to analyze and follow up on problems and/or questions related to master data issues.
• Ability to develop, apply, and maintain current processes and guidelines pertaining to SAP master data governance.

Preferred Experience

• Experience in reagents, assays, diagnostics, or clinical product development.
• Exposure to regulated environments and Design Control concepts.
• Experience collaborating with IT teams on process-enabled system improvements.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit https://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
Primary Work Location
USA CA - San Diego (BDB)
Additional Locations
Work Shift
At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."
Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.
Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.
Salary Range Information
$91,500.00 - $146,300.00 USD Annual