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Remote Customer Education Manager Jobs in Rincon, GA

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal ... Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ...

Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal ... Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Education Manager information

See Rincon, GA salary details

$30K

$60.1K

$97.3K

How much do remote customer education manager jobs pay per year?

As of Jul 9, 2026, the average yearly pay for remote customer education manager in Rincon, GA is $60,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $70,900.00 per year, depending on experience, location, and employer.

What is the difference between Remote Customer Education Manager vs Remote Customer Success Manager?

AspectRemote Customer Education ManagerRemote Customer Success Manager
Primary FocusDeveloping and delivering educational content to customersEnsuring customer satisfaction and retention
Required SkillsTraining design, content creation, communicationRelationship management, problem-solving, communication
Work EnvironmentCollaborates with product and training teamsWorks closely with sales, support, and account teams
Industry UsageCommon in SaaS, tech, and software companiesPrevalent across SaaS, tech, and service industries

The Remote Customer Education Manager focuses on creating educational materials to help customers understand products, while the Remote Customer Success Manager emphasizes maintaining customer relationships and ensuring satisfaction. Both roles require strong communication skills and are vital in SaaS and tech sectors, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Education Manager jobs in Rincon, GA? For Remote Customer Education Manager jobs in Rincon, GA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Education Manager jobs in Rincon, GA look for? The top searched job categories for Remote Customer Education Manager jobs in Rincon, GA are:
What cities near Rincon, GA are hiring for Remote Customer Education Manager jobs? Cities near Rincon, GA with the most Remote Customer Education Manager job openings:
Remote Customer Service Representative

Remote Customer Service Representative

MCI Military Recruitment

Richmond Hill, GA โ€ข Remote

$14/hr

Full-time

Re-posted 19 days ago


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers