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Remote Customer Care Jobs in Baton Rouge, LA (NOW HIRING)

Imh

RN Care Manager

New Roads, LA · Remote

$41.20 - $62.17/hr

Customer Service * Patient Education * Communication * Prioritization Minimum Qualifications ... If applying for a remote or hybrid role, this includes remote work expectations related to ...

Imh

RN Care Manager - Inpatient

New Roads, LA · Remote

$41.20 - $62.17/hr

Customer Service * Patient Education * Communication * Prioritization Minimum Qualifications ... If applying for a remote or hybrid role, this includes remote work expectations related to ...

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All JobsCustomer Care JobsRemote Customer Care JobsRemote Customer Care Jobs in Baton Rouge, LA

Remote Customer Care information

See Baton Rouge, LA salary details

$9

$18

$25

How much do remote customer care jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote customer care in Baton Rouge, LA is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.10 per hour, depending on experience, location, and employer.

What is a remote customer care?

A Remote Customer Care job involves assisting customers with their inquiries, concerns, or problems via phone, email, chat, or other digital channels, all while working from a location outside of a traditional office—usually from home. Professionals in this role help resolve issues, provide product or service information, handle complaints, and ensure customer satisfaction. Remote Customer Care representatives need strong communication skills, empathy, and the ability to troubleshoot issues independently. This position often requires familiarity with customer support software and the ability to manage multiple tasks in a virtual environment.

What are the key skills and qualifications needed to thrive as a remote customer care professional?

To thrive as a Remote Customer Care professional, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Exceptional patience, active listening, and self-motivation help individuals stand out in this remote role. These skills and qualities are crucial for delivering effective support, maintaining customer satisfaction, and efficiently resolving issues without in-person supervision.

How do remote customer care representatives typically collaborate with their team and supervisors?

Remote customer care representatives usually collaborate with their team and supervisors through digital communication tools such as chat platforms, video calls, and project management software. Regular virtual team meetings help keep everyone aligned on goals, share updates, and address challenges. Supervisors often provide guidance, feedback, and support via scheduled check-ins or one-on-one meetings. This structure fosters a supportive environment where remote staff can easily reach out for assistance and stay connected with colleagues, even while working from different locations.

What is the difference between Remote Customer Care vs Remote Customer Support?

AspectRemote Customer CareRemote Customer Support
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentHome office, call centers, online chat platformsHome office, help desks, online chat, email support
Industry UsageRetail, hospitality, service industriesTechnology, software, telecom
Common Search IntentCustomer care roles, client relationship managementTechnical support, troubleshooting, product assistance

Remote Customer Care and Remote Customer Support roles often overlap but differ mainly in focus. Customer Care emphasizes building relationships and ensuring customer satisfaction, while Customer Support typically involves technical troubleshooting and problem resolution. Both roles require strong communication skills and are commonly found in various industries, often working remotely from home offices.

What are the most commonly searched types of Customer Care jobs in Baton Rouge, LA?

The most popular types of Customer Care jobs in Baton Rouge, LA are:

What are popular job titles related to Remote Customer Care jobs in Baton Rouge, LA?

For Remote Customer Care jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Care jobs in Baton Rouge, LA look for?

The top searched job categories for Remote Customer Care jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Remote Customer Care jobs?

Cities near Baton Rouge, LA with the most Remote Customer Care job openings:

Remote Customer Care jobs near you
Infographic showing various Remote Customer Care job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,543 per year, or $18 per hour.

Customer Service Representative - Baton Rouge

Window World of Baton Rouge

Baton Rouge, LA • Remote

$15/hr

Part-time

Re-posted 25 days ago

Job description

Part-Time Remote Customer Service RepresentativeWindow World | Baton Rouge, LAJoin America's Largest Replacement Window Company!Window World is looking for a friendly, dependable, and customer-focused Part-Time Remote Customer Service Representative to support our Baton Rouge team. If you enjoy helping customers, solving problems, and providing exceptional service, we'd love to hear from you.As a Customer Service Representative, you'll be the first point of contact for our customers. You'll assist with answering questions, scheduling appointments, resolving concerns, and ensuring every customer receives the outstanding service Window World is known for.This is a part-time remote position. Candidates must reside in or near the Baton Rouge area for training, occasional in-person meetings, or other business needs as required.What You'll DoProvide exceptional customer service through phone, email, text messaging, and online chat.Answer customer questions regarding products, services, appointments, and company policies.Schedule appointments for estimates, installations, service calls, and other related services.Resolve customer concerns professionally and efficiently while escalating complex issues when appropriate.Maintain accurate customer records and document all customer interactions.Process customer payments and update customer account information.Support outbound customer communication initiatives and follow-up programs.Work closely with internal departments to ensure timely issue resolution.Identify opportunities to improve customer satisfaction and internal processes.Meet departmental performance goals, including quality, productivity, and customer satisfaction.Assist with training and onboarding new team members when assigned.Perform other duties as assigned.What We're Looking ForHigh school diploma or equivalent required.At least one year of customer service or call center experience (two or more years preferred).Excellent verbal and written communication skills.Strong problem-solving and active listening abilities.Proficiency with Microsoft Office and the ability to learn new software quickly.Accurate data entry and typing skills.Ability to work independently while maintaining strong communication with the team.Reliable internet connection and a dedicated, professional workspace free from distractions.Positive attitude, dependable work ethic, and a passion for providing outstanding customer service.SchedulePart-Time Remote PositionFlexible schedule based on business needs.Candidates must reside in or near Baton Rouge, Louisiana.Pay & BenefitsStarting at $15.00 per hour (based on experience)Weekly payFlexible part-time schedule401(k) with company match (based on eligibility)Opportunities for performance bonusesProfessional development and career advancement opportunitiesWhy Window World?For more than 30 years, Window World has been America's leading replacement window company, serving homeowners with high-quality products and exceptional customer service. We believe our employees are our greatest asset and are committed to providing a supportive team environment, opportunities for growth, and a culture focused on customer satisfaction.If you're looking for a flexible part-time opportunity with a company that values its employees and customers, we'd love to hear from you.Apply today and don't miss your WINDOW of opportunity!