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Remote Customer Care Jobs in Virginia (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Chesapeake, VA · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Hampton, VA · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

AO Globe Life

Remote CSR Agent Entry Level

Norfolk, VA · On-site +1

$14 - $19/hr

Remote Customer Service Representative | Client Success Specialist | Work From Home Company: Globe ... Whether you're beginning a new career or bringing experience from customer service, healthcare, ...

Regal Rexnord

Customer Care Advocate

Radford, VA · On-site +1

$45K - $48K/yr

Opportunity The Customer Care Advocate serves as a key liaison between our customers and internal ... Upon successful completion of training, employees may transition to a hybrid or fully remote work ...

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All JobsCustomer Care JobsRemote Customer Care JobsRemote Customer Care Jobs in Virginia

Remote Customer Care information

See Virginia salary details

$9

$18

$26

How much do remote customer care jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote customer care in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a remote customer care?

A Remote Customer Care job involves assisting customers with their inquiries, concerns, or problems via phone, email, chat, or other digital channels, all while working from a location outside of a traditional office—usually from home. Professionals in this role help resolve issues, provide product or service information, handle complaints, and ensure customer satisfaction. Remote Customer Care representatives need strong communication skills, empathy, and the ability to troubleshoot issues independently. This position often requires familiarity with customer support software and the ability to manage multiple tasks in a virtual environment.

What are the key skills and qualifications needed to thrive as a remote customer care professional?

To thrive as a Remote Customer Care professional, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Exceptional patience, active listening, and self-motivation help individuals stand out in this remote role. These skills and qualities are crucial for delivering effective support, maintaining customer satisfaction, and efficiently resolving issues without in-person supervision.

How do remote customer care representatives typically collaborate with their team and supervisors?

Remote customer care representatives usually collaborate with their team and supervisors through digital communication tools such as chat platforms, video calls, and project management software. Regular virtual team meetings help keep everyone aligned on goals, share updates, and address challenges. Supervisors often provide guidance, feedback, and support via scheduled check-ins or one-on-one meetings. This structure fosters a supportive environment where remote staff can easily reach out for assistance and stay connected with colleagues, even while working from different locations.

What is the difference between Remote Customer Care vs Remote Customer Support?

AspectRemote Customer CareRemote Customer Support
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentHome office, call centers, online chat platformsHome office, help desks, online chat, email support
Industry UsageRetail, hospitality, service industriesTechnology, software, telecom
Common Search IntentCustomer care roles, client relationship managementTechnical support, troubleshooting, product assistance

Remote Customer Care and Remote Customer Support roles often overlap but differ mainly in focus. Customer Care emphasizes building relationships and ensuring customer satisfaction, while Customer Support typically involves technical troubleshooting and problem resolution. Both roles require strong communication skills and are commonly found in various industries, often working remotely from home offices.

What are the most commonly searched types of Customer Care jobs in Virginia?

The most popular types of Customer Care jobs in Virginia are:

What job categories do people searching Remote Customer Care jobs in Virginia look for?

The top searched job categories for Remote Customer Care jobs in Virginia are:

What cities in Virginia are hiring for Remote Customer Care jobs?

Cities in Virginia with the most Remote Customer Care job openings:

Remote Customer Care jobs near you
Infographic showing various Remote Customer Care job openings in Virginia as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Work From Home and Build a Schedule That Works for You

Alonja Enterprises LLC

Fort Belvoir, VA • On-site, Remote

$12 - $15/hr

Full-time

Posted 3 days ago

New

Job description


Remote Customer Service OpportunitiesMultiple ProgramsFlexible Scheduling
Are you looking for a legitimate way to earn income fromhome-without being restricted to only one type ofcustomer-service program?
ALONJA Enterprises LLC is seeking professional, dependableindividuals interested in providing remote customer support as1099 independent contractors.
Qualified applicants may be able to choose from multipleclient programs based on their location, availability, skills,equipment, and program eligibility.
One Application Can Open the Door to Multiple Opportunities
Available programs may include:
  • Customer service
  • Roadside assistance
  • Travel and reservations
  • Financial services
  • Sales and customer care
  • Other remote-support services

Instead of applying for only one narrowly defined position,qualified candidates may have the opportunity to exploreprograms that align with their professional strengths andscheduling needs.
What You Could Be Doing
Your responsibilities will depend on the program you selectand may include:
  • Receiving inbound customer calls
  • Answering questions and resolving concerns
  • Assisting with accounts, reservations, or transactions
  • Coordinating roadside or service requests
  • Entering accurate notes into client systems
  • Moving between multiple computer applications
  • Providing calm, professional, and solution-focused support

Requirements
What You Need to Qualify
Ideal applicantshave:
  • High schooldiploma or GED
  • Strong verbaland written communication skills
  • Basic computerand typing proficiency
  • Ability tonavigate multiple applications
  • Professional anddependable work habits
  • Ability to workindependently
  • Quiet,distraction-free workspace
  • Reliablehigh-speed internet

A compatibleWindows 11computer and additional equipment may be required beforeservicing, depending ontheselected program.
You donotneed topurchaseequipment simply to submit your initialapplication.
Benefits
What Makes ThisOpportunity Different?
Work CompletelyFrom Home
Create aprofessional home-office environment and provide customersupport without commuting to a traditional workplace.
Gain More ControlOver Your Schedule
Availableschedules vary by client, and some programs provide extensiveservicing hours. This may give you greater flexibility to buildservicing time around your other responsibilities.
Explore More ThanOne Type of Program
As opportunitiesbecome available, qualified contractors may be able to exploredifferent industries and customer-support programs.
Earn CompetitiveContract Rates
Most opportunitiesoffer approximately$12-$15 per hour, depending on theprogram. Select opportunities may offer additional earning potential.
Receive GuidanceThroughout the Process
You will not beexpected to navigate every step alone. ALONJA Enterprises LLCprovides resources and guidance to help qualified applicantsunderstand registration, certification, and onboarding.
Please ReviewBefore Applying
  • This is a1099independent-contractor opportunity, not anemployee position.
  • Applicants mustmeet applicable state, equipment, background, and client requirements.
  • Opportunities,schedules, and contract rates vary by program.
  • Clientavailability may change.
  • An applicationdoes not guarantee approval, certification, or client-program placement.

If you aredependable, professional, comfortable with technology, andready to complete the required onboarding steps, we invite youto apply.
Take the firststep toward finding a remote opportunity that better fits your life.
Apply today withALONJA Enterprises LLC.

Apply