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Remote Customer Care Jobs in Florida (NOW HIRING)

HB Travels

Customer Care Specialist - Remote

Boca Raton, FL · Remote

$16.25 - $21.50/hr

Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your availability around responsibilities and customer needs * Training Available: Develop knowledge of customer ...

ForgeFit

Remote Customer Service Specialist

Tampa, FL · On-site +1

$16 - $21.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Jacksonville, FL · On-site +1

$15.75 - $20.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Lakeland, FL · On-site +1

$15.75 - $21/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Orlando, FL · On-site +1

$15.75 - $21/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Miami, FL · On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

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Remote Customer Care information

What is a remote customer care?

A Remote Customer Care job involves assisting customers with their inquiries, concerns, or problems via phone, email, chat, or other digital channels, all while working from a location outside of a traditional office—usually from home. Professionals in this role help resolve issues, provide product or service information, handle complaints, and ensure customer satisfaction. Remote Customer Care representatives need strong communication skills, empathy, and the ability to troubleshoot issues independently. This position often requires familiarity with customer support software and the ability to manage multiple tasks in a virtual environment.

What are the key skills and qualifications needed to thrive as a remote customer care professional?

To thrive as a Remote Customer Care professional, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Exceptional patience, active listening, and self-motivation help individuals stand out in this remote role. These skills and qualities are crucial for delivering effective support, maintaining customer satisfaction, and efficiently resolving issues without in-person supervision.

How do remote customer care representatives typically collaborate with their team and supervisors?

Remote customer care representatives usually collaborate with their team and supervisors through digital communication tools such as chat platforms, video calls, and project management software. Regular virtual team meetings help keep everyone aligned on goals, share updates, and address challenges. Supervisors often provide guidance, feedback, and support via scheduled check-ins or one-on-one meetings. This structure fosters a supportive environment where remote staff can easily reach out for assistance and stay connected with colleagues, even while working from different locations.

What is the difference between Remote Customer Care vs Remote Customer Support?

AspectRemote Customer CareRemote Customer Support
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentHome office, call centers, online chat platformsHome office, help desks, online chat, email support
Industry UsageRetail, hospitality, service industriesTechnology, software, telecom
Common Search IntentCustomer care roles, client relationship managementTechnical support, troubleshooting, product assistance

Remote Customer Care and Remote Customer Support roles often overlap but differ mainly in focus. Customer Care emphasizes building relationships and ensuring customer satisfaction, while Customer Support typically involves technical troubleshooting and problem resolution. Both roles require strong communication skills and are commonly found in various industries, often working remotely from home offices.

What are the most commonly searched types of Customer Care jobs in Florida?

The most popular types of Customer Care jobs in Florida are:

What are popular job titles related to Remote Customer Care jobs in Florida?

For Remote Customer Care jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Customer Care jobs in Florida look for?

The top searched job categories for Remote Customer Care jobs in Florida are:

What cities in Florida are hiring for Remote Customer Care jobs?

Cities in Florida with the most Remote Customer Care job openings:

Remote Customer Care jobs near you
Infographic showing various Remote Customer Care job openings in Florida as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Remote Customer Care Specialist - Orlando

Orlando, FL • On-site, Remote

CLEAR

6.6

Company rating: 6.6 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

52nd of 118 rated security

Recommended by students

Respectful managers

Good training

Learn more about CLEARexternal

$17/hr

Full-time

Retirement

Re-posted 9 days ago

Job description

At CLEAR, Member Care Specialists do more than resolve issues-they create memorable, award-winning experiences that define our brand, delight our customers, and exceed their expectations. You'll connect with members via phone, email, and live chat to provide tailored support and proactive solutions that meet evolving needs. Every team member is empowered to improve processes and drive exceptional experiences. This position empowers you to engage in continuous learning, develop new skills, and make a significant impact on our culture while advancing your professional journey.
What You'll Do
  • Act as our members' primary point of contact through telephone, email, and live chat interactions
  • Think creatively about ways to strengthen CLEAR's relationship with members
  • Guide members in managing their membership, from upselling to troubleshooting and explaining benefits.
  • Share opportunities to improve the Member Experience at any step of the journey

What You're Great At:
  • A positive, friendly demeanor with a commitment to outstanding service
  • You have a natural passion for ensuring a great member experience with every contact - previous sales and/or customer service experience, a plus - we'll teach you the rest!
  • Identifying problems and executing resourceful and creative solutions, with empathy and patience at the forefront of all interactions
  • Excellent oral and written skills, as well as a strong level of comfort with multi-tasking in a fast-paced tech environment
  • Ability to comply with all security and safety guidelines, policies and procedures, and follow protocol thoroughly and consistently.

Role Requirements
  • High school diploma or GED equivalent required
  • Open availability and weekends are a must
  • Successful completion of CLEAR, airport, and government screening as applicable, and CLEAR background checks, including but not limited to a drug test. This may also include federal Personnel Security (PerSec) SF-85 screening, depending on your work assignment
  • The position is remote but must be based in the city listed in the job title
  • Schedule - This role works non-traditional hours that requires evenings, weekends and holidays.

How You'll Be Rewarded
  • Free CLEAR membership for you + family/friends discounts
  • 401(k) Retirement Plan, including a company match*
  • 10 company-paid holidays (paid 1.5x if worked)
  • Full-time team members also receive:
  • See more of our amazing benefits, including any eligibility or specific location offerings, HERE!
    • * Not available in Puerto Rico

About CLEAR
Have you ever had that green-light feeling? That feeling when you hit every green light and the day just feels like magic? CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 30+ million passionate members and hundreds of partners around the world, CLEAR's identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.
CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. CLEAR will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of any applicable laws or ordinance. CLEAR also provides accommodations for qualified individuals with disabilities or in other covered statuses. If you need assistance or an accommodation due to a disability, you may contact us at fieldhr@clearme.com.

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