ZipRecruiter

Log In

2

Remote Customer Advocate Jobs in Sun Prairie, WI

Afni, Inc.

Remote Customer Service Representative

Madison, WI · On-site +1

$16.25 - $22/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

Sprocket Security

Customer Success Manager

Madison, WI · Remote

Madison Office Preferable or Remote within USA Company Mission - Our mission is to help secure as ... Be the customer's advocate and primary business contact, keeping them informed with proactive ...

Corvel

Care Advocate Nurse

Madison, WI · Remote

$61K - $98K/yr

This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Initiates and receives telephonic ... customer service orientation * Computer proficiency and technical aptitude with the ability to ...

ECP

Customer Success Manager

Madison, WI · Remote

You'll collaborate cross-functionally to advocate for customer needs, improve the customer ... Our team is based in Milwaukee, but we are open to this position being fully remote. * Drive ...

Getaway

Customer Representative

Mcfarland, WI · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Mcfarland, WI · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

AARP

Business Operations Analyst

Oregon, WI · On-site +1

With a nationwide presence, AARP strengthens communities and advocates for what matters most to the ... Provides excellent customer assistance. Researches, resolves, identifies and/or clarifies issues ...

AARP

Business Operations Analyst

Oregon, WI · On-site +1

With a nationwide presence, AARP strengthens communities and advocates for what matters most to the ... Provides excellent customer assistance. Researches, resolves, identifies and/or clarifies issues ...

VIVA USA INC

Security Analyst

Madison, WI · On-site +1

Can work remote up to five days, however, the candidate must come in if needed including on short ... Verify that the deliverable meets the customer need, follow-up on any clarifications. Coordinate ...

All JobsCustomer Advocate JobsRemote Customer Advocate JobsRemote Customer Advocate Jobs in Sun Prairie, WI

Remote Customer Advocate information

See Sun Prairie, WI salary details

$13

$21

$45

How much do remote customer advocate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote customer advocate in Sun Prairie, WI is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $22.93 per hour, depending on experience, location, and employer.

What is a remote customer advocate?

A Remote Customer Advocate is responsible for assisting customers with inquiries, resolving issues, and providing support, all while working from a remote location. They communicate through phone, email, or chat to ensure customer satisfaction and troubleshoot problems. This role requires strong communication skills, problem-solving abilities, and empathy to create positive customer experiences. Advocates may also provide feedback to improve products and services.

What does a remote customer advocate do?

As a Remote Customer Advocate, your day typically involves responding to customer inquiries via email, chat, or phone, helping resolve product or service issues, and documenting interactions in the company's CRM system. You'll often collaborate virtually with other team members and departments to address escalated concerns and ensure customers receive timely resolutions. The remote environment offers flexibility, but also requires self-motivation and strong organizational skills to manage workloads independently. You’ll also participate in regular team meetings and ongoing training to stay updated on company policies and product changes.

What are the key skills and qualifications needed to thrive as a remote customer advocate?

To thrive as a Remote Customer Advocate, you need excellent communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and web-based communication tools is highly valued. Strong soft skills such as patience, empathy, and effective time management help individuals excel when handling challenging customer interactions remotely. These attributes are vital for consistently delivering high-quality support and maintaining customer satisfaction from a remote setting.

What are popular job titles related to Remote Customer Advocate jobs in Sun Prairie, WI?

For Remote Customer Advocate jobs in Sun Prairie, WI, the most frequently searched job titles are:

What job categories do people searching Remote Customer Advocate jobs in Sun Prairie, WI look for?

The top searched job categories for Remote Customer Advocate jobs in Sun Prairie, WI are:

What cities near Sun Prairie, WI are hiring for Remote Customer Advocate jobs?

Cities near Sun Prairie, WI with the most Remote Customer Advocate job openings:

Remote Customer Advocate jobs near you

Remote Customer Service Representative

Madison, WI • Remote

Next Stop Travel
See more jobs at Next Stop Travelexternal

$16.25 - $22/hr

Part-time

Re-posted 8 days ago

Job description

Company Overview:
Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive support through efficient systems and professional communication.

Position Summary:
The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment.

Primary Responsibilities:

  • Serve as a point of contact for client inquiries via email, phone, and online platforms
  • Identify client needs and present appropriate service options
  • Coordinate scheduling and organize detailed service plans
  • Submit and manage reservations with external providers
  • Ensure timely follow-up and clear communication throughout all stages
  • Maintain accurate records within internal systems
  • Support process improvements and team collaboration initiatives

Qualifications:

  • Experience in customer service, coordination, or administrative roles preferred
  • Strong organizational and communication skills
  • Ability to work independently and manage priorities effectively
  • Comfortable using digital tools and web-based systems
  • Detail-oriented with a focus on accuracy

Work Structure amp; Compensation:

  • Flexible remote work environment
  • Performance-based compensation based on completed client arrangements
  • Access to training and ongoing support

Additional Information:
This role is ideal for individuals who are dependable, process-driven, and comfortable working in a structured remote setting. Selected candidates will complete onboarding and training designed to support a successful transition into the role.

Apply