Remote Customer Advocate Jobs in Sandy, OR (NOW HIRING)

Virtual Position (OR/WA Only) 

This is a virtual role open to candidates working from Oregon or Washington. While the position is primarily virtual, there may be occasions when onsite work is required at a designated Legacy Health location. 

All new hires are required to travel to a Legacy Health office in Portland, Oregon prior to their start date to complete a newhire health assessment and newhire paperwork. Initial training and orientation may be conducted onsite before transitioning to the remote schedule.

At Legacy, our mission is to make life better for others, and we carry out that mission in everything we do. We rely on individuals who are experts in their field and who view their work as vital to the overall success of the healthcare community. Are you that type of individual? If so, we invite you to consider this opportunity in our Supply Chain department

Senior Contract Administrator:

Accountable for tactical contracting and strategic sourcing activities including conducting bids, requests for proposals, or other procurement strategies for goods and services. Directs the contract life cycle from inception through execution ensuring that all contracts are prepared in accordance with established Legacy policies and department practices. Ensures accurate and timely completion of negotiations. Responsible for a portfolio which includes highly complex contracts ensuring that contract savings targets are met. Project focused and responsible for identifying and leading strategic system-wide supply chain contract-related projects.

Serves as a role model, mentors, motivates and leads interdepartmental commodity team to enhance efficiencies in performing all required duties. Facilitates communication between commodity teams, leadership, and stakeholders. Drives strategies that advocate Lean Management and standard work protocols.

Preferred candidates will have:

• Experience leading enterprise Information Services sourcing initiatives, including applications, clinical software, enterprise technology platforms, cybersecurity solutions, infrastructure, cloud services, and hardware acquisitions.  
• Knowledge of software licensing models, technology procurement best practices, and healthcare-related data privacy and security requirements.

Education:

Bachelor’s degree in business administration or related field or combination of experience and education required. Master’s degree in relevant field of study and CMRP desired.

Experience:

Minimum of five years of contract administration management or supply chain management that includes considerable contract and sourcing expertise or related business field experience. Healthcare experience a plus.

Knowledge/Skills:

Proficient at developing and understanding request for proposals, quotes and information and other competitive bidding documents and cost models.

Demonstrated knowledge at driving contract negotiations related to products, equipment and service procurement.

Proficiency with sourcing and knowledge of supply distribution alternatives.

Demonstrated ability to work with limited supervision.

Proven ability to lead a team, model accountability and establish and monitor to expectations.

Demonstrated experience with customer and vendor relationship management affecting positive stakeholder outcomes.

Proven ability to analyze and interpret data, assess and mitigate risk and initiate resolution.

Demonstrated skills in problem-solving, research, analytics, presentation, facilitation organization and training.

Proven ability to effectively communicate, oral and written, to all stakeholders.

Proven ability to prioritize, meet deadlines, and manage projects.

Proficient in Microsoft Office.

Certification in project management preferred.

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.

To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you