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Remote Customer Advocate Jobs in Portland, ME (NOW HIRING)

VETRO FiberMap

Head of Marketing - AI Focus

Portland, ME · On-site +1

$175K - $225K/yr

Create customer marketing programs that increase retention, expansion, advocacy, and product ... In any remote and/or hybrid role you are expected to have a designated space that is conducive to ...

VETRO, Inc

Head of Marketing - AI Focus

Portland, ME · On-site +1

$175K - $225K/yr

Create customer marketing programs that increase retention, expansion, advocacy, and product ... In any remote and/or hybrid role you are expected to have a designated space that is conducive to ...

All JobsCustomer Advocate JobsRemote Customer Advocate JobsRemote Customer Advocate Jobs in Portland, ME

Remote Customer Advocate information

See Portland, ME salary details

$14

$22

$48

How much do remote customer advocate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote customer advocate in Portland, ME is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $24.09 per hour, depending on experience, location, and employer.

What is a remote customer advocate?

A Remote Customer Advocate is responsible for assisting customers with inquiries, resolving issues, and providing support, all while working from a remote location. They communicate through phone, email, or chat to ensure customer satisfaction and troubleshoot problems. This role requires strong communication skills, problem-solving abilities, and empathy to create positive customer experiences. Advocates may also provide feedback to improve products and services.

What does a remote customer advocate do?

As a Remote Customer Advocate, your day typically involves responding to customer inquiries via email, chat, or phone, helping resolve product or service issues, and documenting interactions in the company's CRM system. You'll often collaborate virtually with other team members and departments to address escalated concerns and ensure customers receive timely resolutions. The remote environment offers flexibility, but also requires self-motivation and strong organizational skills to manage workloads independently. You’ll also participate in regular team meetings and ongoing training to stay updated on company policies and product changes.

What are the key skills and qualifications needed to thrive as a remote customer advocate?

To thrive as a Remote Customer Advocate, you need excellent communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and web-based communication tools is highly valued. Strong soft skills such as patience, empathy, and effective time management help individuals excel when handling challenging customer interactions remotely. These attributes are vital for consistently delivering high-quality support and maintaining customer satisfaction from a remote setting.

What are popular job titles related to Remote Customer Advocate jobs in Portland, ME?

For Remote Customer Advocate jobs in Portland, ME, the most frequently searched job titles are:

What job categories do people searching Remote Customer Advocate jobs in Portland, ME look for?

The top searched job categories for Remote Customer Advocate jobs in Portland, ME are:

What cities near Portland, ME are hiring for Remote Customer Advocate jobs?

Cities near Portland, ME with the most Remote Customer Advocate job openings:

Remote Customer Advocate jobs near you

Entry Level Leadership (Remote)

American Income Life

Portland, ME • Remote

$16.50 - $22.25/hr

Full-time

Posted 10 days ago

American Income Life Insurance rating

8.5

Company rating: 8.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

107th of 311 rated insurance

Job description

Remote Customer Benefits Representative (Entry-Level Leadership Track)

Location: Remote (U.S.)

Schedule: Full-Time

About the Role

We are currently expanding and looking to bring on motivated individuals for a remote position with a fast-growing organization. This role focuses on helping families understand and access valuable benefits while developing leadership and communication skills.

No prior experience is required—we provide full training, mentorship, and a clear path for growth into leadership.

⸻

Who We're Looking For

Strong communication skills

Coachable and motivated individuals

Positive attitude and work ethic

Comfortable working independently in a remote setting

Leadership-minded (or open to growing into leadership)

⸻

Why This Opportunity Stands Out

No prior experience required

Fast-track advancement opportunities

Work with a supportive and driven team

Make a meaningful impact by helping families

Requirements

What You'll Do:

Meet virtually with clients to review and explain benefits

Help families access no-cost and supplemental programs

Build relationships and provide ongoing client support

Schedule and manage appointments

Work within a structured system designed for success

Benefits

Remote work (work from anywhere)

Step-by-step training and mentorship

Weekly team support and coaching

Clear advancement opportunities into leadership roles

Performance-based incentives and recognition

What American Income Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom