2

Remote Customer Advocate Jobs in Pierre, SD (NOW HIRING)

Remote Customer Advocate information

See Pierre, SD salary details

$14

$21

$46

How much do remote customer advocate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote customer advocate in Pierre, SD is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $23.46 per hour, depending on experience, location, and employer.

What is a remote customer advocate?

A Remote Customer Advocate is responsible for assisting customers with inquiries, resolving issues, and providing support, all while working from a remote location. They communicate through phone, email, or chat to ensure customer satisfaction and troubleshoot problems. This role requires strong communication skills, problem-solving abilities, and empathy to create positive customer experiences. Advocates may also provide feedback to improve products and services.

What does a remote customer advocate do?

As a Remote Customer Advocate, your day typically involves responding to customer inquiries via email, chat, or phone, helping resolve product or service issues, and documenting interactions in the company's CRM system. You'll often collaborate virtually with other team members and departments to address escalated concerns and ensure customers receive timely resolutions. The remote environment offers flexibility, but also requires self-motivation and strong organizational skills to manage workloads independently. You’ll also participate in regular team meetings and ongoing training to stay updated on company policies and product changes.

What are the key skills and qualifications needed to thrive as a remote customer advocate?

To thrive as a Remote Customer Advocate, you need excellent communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and web-based communication tools is highly valued. Strong soft skills such as patience, empathy, and effective time management help individuals excel when handling challenging customer interactions remotely. These attributes are vital for consistently delivering high-quality support and maintaining customer satisfaction from a remote setting.

What cities near Pierre, SD are hiring for Remote Customer Advocate jobs?

Cities near Pierre, SD with the most Remote Customer Advocate job openings:

Infographic showing various Remote Customer Advocate job openings in Pierre, SD as of June 2026, with employment types broken down into 68% Full Time, 18% Part Time, and 14% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $45,024 per year, or $21.6 per hour.

Spring & Summer 2027 Intern - Product Management

Workiva

Pierre, SD • On-site, Remote

$40/hr

Full-time

Retirement

Posted 3 days ago

New


Workiva rating

9.9

Company rating: 9.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

1st of 247 rated software companies


Job description

As a Product Management Intern, you will immerse yourself in solving problems for Workiva's customers and business. You will support product managers in evaluating challenges, engaging with stakeholders, and refining solutions. This role offers the opportunity to work directly with our development team to build and release new features.

What You'll Do

  • Learn and support how customer research is conducted to understand user needs and pain points
  • Analyze customer usage data to make data-driven decisions under the supervision of senior product managers
  • Build strong working relationships within the product development team and with other product managers
  • Contribute ideas to product development
  • Serve as an advocate for your customers and uphold a high standard for building a high-quality product

What You'll Need

Minimum Qualifications

  • Pursuing a degree in a related field

Preferred Qualifications

  • Possess leadership skills and the ability to influence and inspire your team
  • Exhibit a self-starter mindset to execute in a fast-paced environment with minimal direction
  • Demonstrate a strong ability to develop and communicate product vision to your team, peers, and stakeholders
  • Possess excellent verbal and written communication skills
  • Have strong analytical, problem-solving, and prioritization skills
  • Work collaboratively in an environment that promotes constant team communication
  • Prior experience in software development or a similar field

Travel Requirements & Working Conditions

  • Minimal travel
  • Reliable internet access for any period of time working remotely, not in a Workiva office

Location: This internship is primarily a remote opportunity. However, if you are located near one of our office hubs, you are welcome to work in a hybrid capacity and utilize our office spaces. Check out our article on Workplace Flexibility to learn more.

When can you expect to hear back?

We are committed to attending all career fairs and recruitment events before closing our positions. That means, this position might be open without updates for a few weeks to give us time to connect with all potential candidates before wrapping up the recruitment season. Check out our tentative timeline below to see when you can expect to hear from us!

Postings close: September 27, 2026

Engineering postings close: October 2, 2026

Interviews: Early to mid October

Offers: Late October

2027 Start Dates:

This position has opportunities to start in the Spring or Summer. Please see our start dates below and let us know your availability in your application.

  • Spring 2027 Internships: Monday, January 4, 2027 (15-20 hours per week max)
  • Summer 2027 Internships: Monday, May 17, 2027 (40/hours per week max)

How You’ll Be Rewarded

Salary range in the US: $40.00 - $40.00 401(k) participation and match

Paid sick leave

A unique opportunity to further your learning experience through additional internship seasons

Why Join Workiva

Workiva is the platform designed to bring confidence, control, and a competitive edge to the world’s most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation-ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.

At Workiva, you’ll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you’re energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we’d love to meet you.

Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email earlycareer@workiva.com.

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.


What Workiva employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom