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Remote Customer Advocate Jobs in Kent, WA (NOW HIRING)

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Customer Success Manager (Remote)

Kirkland, WA · On-site +1

$68/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

You're operationally sharp, relationship-driven, and comfortable holding both customer advocacy and business objectives in the same hand. What You'll Do Manage and Grow Your Book of Business • Own ...

Customer Success Manager

Seattle, WA · On-site +1

$75K - $100K/yr

Remote in the US , West Coast preferred. The SAFR business is looking for a proactive Customer ... Customer Advocacy: Actively solicit customer feedback, understand the business need behind requests ...

Remote in the US , West Coast preferred. The SAFR business is looking for a proactive Customer ... Customer Advocacy: Actively solicit customer feedback, understand the business need behind requests ...

Work Flexibility: Remote The Customer Success Manager helps customers achieve their strategic ... advocates. What you will do: * Manage the relationship with designated customers by providing ...

Work Flexibility: Remote The Customer Success Manager helps customers achieve their strategic ... advocates. What you will do: * Manage the relationship with designated customers by providing ...

New

Staff Developer Advocate

Pacific, WA · On-site +1

$220K - $240K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Share technical war stories with customers, partners, and OSS communities Run signal capture for ... A remote-work allowance for home-office kit, co-working, or working elsewhere - we want you to have ...

Partner Research & Success Manager

Seattle, WA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... LI-remote Who We Need Truveta is rapidly building a talented and diverse team to tackle complex ... Maintain internal visibility at Truveta as a customer advocate and voice. * Occasional but ...

AV Project Manager III

WA · On-site +1

$7.0K - $10K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The right candidate is both a customer advocate and an operational safeguard for Continuant. They ... Prepare the customer and internal teams for ongoing support, including remote monitoring ...

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Showing results 1-20

Remote Customer Advocate information

See Kent, WA salary details

$16

$24

$53

How much do remote customer advocate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote customer advocate in Kent, WA is $24.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.59 per hour, depending on experience, location, and employer.

What is a remote customer advocate?

A Remote Customer Advocate is responsible for assisting customers with inquiries, resolving issues, and providing support, all while working from a remote location. They communicate through phone, email, or chat to ensure customer satisfaction and troubleshoot problems. This role requires strong communication skills, problem-solving abilities, and empathy to create positive customer experiences. Advocates may also provide feedback to improve products and services.

What does a remote customer advocate do?

As a Remote Customer Advocate, your day typically involves responding to customer inquiries via email, chat, or phone, helping resolve product or service issues, and documenting interactions in the company's CRM system. You'll often collaborate virtually with other team members and departments to address escalated concerns and ensure customers receive timely resolutions. The remote environment offers flexibility, but also requires self-motivation and strong organizational skills to manage workloads independently. You’ll also participate in regular team meetings and ongoing training to stay updated on company policies and product changes.

What are the key skills and qualifications needed to thrive as a remote customer advocate?

To thrive as a Remote Customer Advocate, you need excellent communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and web-based communication tools is highly valued. Strong soft skills such as patience, empathy, and effective time management help individuals excel when handling challenging customer interactions remotely. These attributes are vital for consistently delivering high-quality support and maintaining customer satisfaction from a remote setting.

What cities near Kent, WA are hiring for Remote Customer Advocate jobs?

Cities near Kent, WA with the most Remote Customer Advocate job openings:

Infographic showing various Remote Customer Advocate job openings in Kent, WA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $51,009 per year, or $24.5 per hour.

Remote Customer Service Representative

Sweetepictravels

Seattle, WA • Remote

$18.25 - $24.75/hr

Full-time

Posted 2 days ago

New


Job description

Job description:

Overview

Join our Sweet Epic Travels dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote