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Remote Customer Advocate Jobs in Hackensack, NJ (NOW HIRING)

The Hiring Platform

Remote Customer Representative

Newark, NJ · Remote

$16.75 - $22.75/hr

We are seeking a friendly and reliable Remote Customer Representative to assist customers with questions, requests, reservations, and ongoing service needs. Responsibilities * Respond to customer ...

Posted today

Motorola

APX Next Customer Success Advocate

New York, NY · On-site +1

$100K - $120K/yr

The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ... Customer Advocacy, Sales, Engineering, Public Safety, or Project Management required. * Legal ...

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Remote Customer Advocate information

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$15

$23

$51

How much do remote customer advocate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote customer advocate in Hackensack, NJ is $23.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.67 per hour, depending on experience, location, and employer.

What is a remote customer advocate?

A Remote Customer Advocate is responsible for assisting customers with inquiries, resolving issues, and providing support, all while working from a remote location. They communicate through phone, email, or chat to ensure customer satisfaction and troubleshoot problems. This role requires strong communication skills, problem-solving abilities, and empathy to create positive customer experiences. Advocates may also provide feedback to improve products and services.

What does a remote customer advocate do?

As a Remote Customer Advocate, your day typically involves responding to customer inquiries via email, chat, or phone, helping resolve product or service issues, and documenting interactions in the company's CRM system. You'll often collaborate virtually with other team members and departments to address escalated concerns and ensure customers receive timely resolutions. The remote environment offers flexibility, but also requires self-motivation and strong organizational skills to manage workloads independently. You’ll also participate in regular team meetings and ongoing training to stay updated on company policies and product changes.

What are the key skills and qualifications needed to thrive as a remote customer advocate?

To thrive as a Remote Customer Advocate, you need excellent communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and web-based communication tools is highly valued. Strong soft skills such as patience, empathy, and effective time management help individuals excel when handling challenging customer interactions remotely. These attributes are vital for consistently delivering high-quality support and maintaining customer satisfaction from a remote setting.

What are popular job titles related to Remote Customer Advocate jobs in Hackensack, NJ?

For Remote Customer Advocate jobs in Hackensack, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Customer Advocate jobs in Hackensack, NJ look for?

The top searched job categories for Remote Customer Advocate jobs in Hackensack, NJ are:

What cities near Hackensack, NJ are hiring for Remote Customer Advocate jobs?

Cities near Hackensack, NJ with the most Remote Customer Advocate job openings:

Remote Customer Advocate jobs near you

Remote Customer Representative

The Hiring Platform

Newark, NJ • Remote

$16.75 - $22.75/hr

Full-time

Posted 21 hours ago

Posted today

Job description

We are seeking a friendly and reliable Remote Customer Representative to assist customers with questions, requests, reservations, and ongoing service needs.

Responsibilities
  • Respond to customer inquiries through online communication channels
  • Gather information regarding customer needs and preferences
  • Research available services and options
  • Assist with reservation requests
  • Provide accurate confirmations and updates
  • Answer questions regarding available options
  • Assist with modifications and special requests
  • Maintain accurate customer records
  • Follow up on outstanding requests
  • Provide professional and responsive customer service
Qualifications
  • Excellent communication and interpersonal skills
  • Customer-focused attitude
  • Strong organization and time-management skills
  • Comfortable using email and online platforms
  • Basic computer and research skills
  • Ability to learn new systems
  • Reliable and professional
  • Previous customer-facing experience is helpful but not required
Benefits
  • 100% remote environment
  • Structured onboarding
  • Training and continuing education
  • Access to online tools and resources
  • Ongoing team support