Oakland, CA · Remote
$18.25 - $25/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
Oakland, CA · Remote
$18.25 - $25/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
San Francisco, CA · Remote
$18.75 - $25.50/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
San Francisco, CA · Remote
$18.75 - $25.50/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
San Francisco, CA · On-site +1
To help drive this growth, our mission is to become the customer identity and access management ... Inspire developers at in person or remote events, including big industry conferences, panels ...
San Francisco, CA · On-site +1
To help drive this growth, our mission is to become the customer identity and access management ... Inspire developers at in person or remote events, including big industry conferences, panels ...
San Francisco, CA · On-site +1
To help drive this growth, our mission is to become the customer identity and access management ... Inspire developers at in person or remote events, including big industry conferences, panels ...
San Francisco, CA · On-site +1
To help drive this growth, our mission is to become the customer identity and access management ... Inspire developers at in person or remote events, including big industry conferences, panels ...
San Francisco, CA · On-site +1
To help drive this growth, our mission is to become the customer identity and access management ... Inspire developers at in person or remote events, including big industry conferences, panels ...
San Francisco, CA · On-site +1
To help drive this growth, our mission is to become the customer identity and access management ... Inspire developers at in person or remote events, including big industry conferences, panels ...
Oakland, CA · On-site +1
$60K - $62K/yr
Unless otherwise noted, all positions are fully remote with work permitted from the following ... customer service on a full-time basis. This is a hybrid role with required in-clinic hours at our ...
Oakland, CA · On-site +1
$60K - $62K/yr
Unless otherwise noted, all positions are fully remote with work permitted from the following ... customer service on a full-time basis. This is a hybrid role with required in-clinic hours at our ...
Oakland, CA · On-site +1
$60K - $62K/yr
Unless otherwise noted, all positions are fully remote with work permitted from the following ... customer service on a full-time basis. This is a hybrid role with required in-clinic hours at our ...
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Oakland, CA · On-site +1
$60K - $62K/yr
Unless otherwise noted, all positions are fully remote with work permitted from the following ... customer service on a full-time basis. This is a hybrid role with required in-clinic hours at our ...
San Francisco, CA · On-site +1
$120K - $153K/yr
Act as the customer advocate, ensuring their feedback is communicated internally to drive product ... Learning & Growth stipend Flexible long-term work options (remote and hybrid) Free lunch provided ...
San Francisco, CA · On-site +1
$120K - $153K/yr
Act as the customer advocate, ensuring their feedback is communicated internally to drive product ... Learning & Growth stipend Flexible long-term work options (remote and hybrid) Free lunch provided ...
Pleasanton, CA · Remote
$19 - $25/hr
... customer advocate who helps to inform Apex's next-generation service model. If you are already ... A modern professional work environment supported through remote work, almost anywhere in the ...
Pleasanton, CA · Remote
$19 - $25/hr
... customer advocate who helps to inform Apex's next-generation service model. If you are already ... A modern professional work environment supported through remote work, almost anywhere in the ...
San Mateo, CA · On-site +1
Senior Developer Advocate - Startups by the Bay The Senior Developer Advocate for Startups will be responsible for driving developer engagement among startups in the San Francisco Bay Area, by ...
San Mateo, CA · On-site +1
Senior Developer Advocate - Startups by the Bay The Senior Developer Advocate for Startups will be responsible for driving developer engagement among startups in the San Francisco Bay Area, by ...
Redwood City, CA · On-site +1
$188K/yr
This role develops customer stories, reference programs, advocacy campaigns, executive and ... Support for remote and hybrid work connectivity needs * Pre-tax Commuter Benefits: Tax-efficient ...
Redwood City, CA · On-site +1
$188K/yr
This role develops customer stories, reference programs, advocacy campaigns, executive and ... Support for remote and hybrid work connectivity needs * Pre-tax Commuter Benefits: Tax-efficient ...
Redwood City, CA · On-site +1
$188K/yr
This role develops customer stories, reference programs, advocacy campaigns, executive and ... Support for remote and hybrid work connectivity needs * Pre-tax Commuter Benefits: Tax-efficient ...
Redwood City, CA · On-site +1
$188K/yr
This role develops customer stories, reference programs, advocacy campaigns, executive and ... Support for remote and hybrid work connectivity needs * Pre-tax Commuter Benefits: Tax-efficient ...
San Francisco, CA · Remote
$147K - $190K/yr
While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company ... Be a customer advocate, closing the loop between customers, product teams and engineering ...
San Francisco, CA · Remote
$147K - $190K/yr
While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company ... Be a customer advocate, closing the loop between customers, product teams and engineering ...
Be the customers' advocate within JetBrains, representing them to the Support and Product ... REMOTE
Be the customers' advocate within JetBrains, representing them to the Support and Product ... REMOTE
San Francisco, CA · On-site +1
$220K - $240K/yr
Share technical war stories with customers, partners, and OSS communities Run signal capture for ... A remote-work allowance for home-office kit, co-working, or working elsewhere - we want you to have ...
San Francisco, CA · On-site +1
$220K - $240K/yr
Share technical war stories with customers, partners, and OSS communities Run signal capture for ... A remote-work allowance for home-office kit, co-working, or working elsewhere - we want you to have ...
Pacifica, CA · Remote
$125K - $175K/yr
This position is remote. Must be able to travel up to 25%. Job Responsibilities * Design, architect ... to encourage customer advocacy for proposed AWS-based solutions. * Provide ongoing thought ...
Pacifica, CA · Remote
$125K - $175K/yr
This position is remote. Must be able to travel up to 25%. Job Responsibilities * Design, architect ... to encourage customer advocacy for proposed AWS-based solutions. * Provide ongoing thought ...
San Francisco, CA · Remote
$147K - $190K/yr
Be a customer advocate, closing the loop between customers, product teams and engineering ... Remote-First Culture: Pulumi has been fully remote since 2020, with teammates across 20+ U.S ...
San Francisco, CA · Remote
$147K - $190K/yr
Be a customer advocate, closing the loop between customers, product teams and engineering ... Remote-First Culture: Pulumi has been fully remote since 2020, with teammates across 20+ U.S ...
Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for a Staff ... Host workshops in the community and with internal customer communities. * Develop and share a ...
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Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for a Staff ... Host workshops in the community and with internal customer communities. * Develop and share a ...
Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for a Staff ... Host workshops in the community and with internal customer communities. * Develop and share a ...
Quick apply
Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for a Staff ... Host workshops in the community and with internal customer communities. * Develop and share a ...
Foster City, CA · On-site +1
Be the customers' advocate within JetBrains, representing them to the Support and Product ... REMOTE
Foster City, CA · On-site +1
Be the customers' advocate within JetBrains, representing them to the Support and Product ... REMOTE
$19.74 is the 25th percentile. Wages below this are outliers.
$17.37 - $21.03
39% of jobs
The median wage is $22.71 / hr.
$21.03 - $24.70
25% of jobs
$27.58 is the 75th percentile. Wages above this are outliers.
$24.70 - $28.36
15% of jobs
$28.36 - $32.03
14% of jobs
$32.03 - $35.69
6% of jobs
$35.69 - $39.36
1% of jobs
$39.36 - $43.03
0% of jobs
$43.03 - $46.69
0% of jobs
$46.69 - $50.36
0% of jobs
$50.36 - $54.02
1% of jobs
$54.02 - $57.69
0% of jobs
$17
$26
$57
A Remote Customer Advocate is responsible for assisting customers with inquiries, resolving issues, and providing support, all while working from a remote location. They communicate through phone, email, or chat to ensure customer satisfaction and troubleshoot problems. This role requires strong communication skills, problem-solving abilities, and empathy to create positive customer experiences. Advocates may also provide feedback to improve products and services.
As a Remote Customer Advocate, your day typically involves responding to customer inquiries via email, chat, or phone, helping resolve product or service issues, and documenting interactions in the company's CRM system. You'll often collaborate virtually with other team members and departments to address escalated concerns and ensure customers receive timely resolutions. The remote environment offers flexibility, but also requires self-motivation and strong organizational skills to manage workloads independently. You’ll also participate in regular team meetings and ongoing training to stay updated on company policies and product changes.
To thrive as a Remote Customer Advocate, you need excellent communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and web-based communication tools is highly valued. Strong soft skills such as patience, empathy, and effective time management help individuals excel when handling challenging customer interactions remotely. These attributes are vital for consistently delivering high-quality support and maintaining customer satisfaction from a remote setting.
For Remote Customer Advocate jobs in Berkeley, CA, the most frequently searched job titles are:
The top searched job categories for Remote Customer Advocate jobs in Berkeley, CA are:
Cities near Berkeley, CA with the most Remote Customer Advocate job openings:
$18.25 - $25/hr
Part-time
Re-posted 15 days ago
Customer Experience Service (Remote)
We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion.
You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way. This position requires strong communication skills, organization, and a commitment to delivering high-quality service.
Key Responsibilities
• Respond to customer inquiries via email, phone, and messaging platforms.
• Assist clients with updates, scheduling adjustments, and general service questions.
• Provide accurate information regarding processes, timelines, and requirements.
• Coordinate and confirm service details and client arrangements.
• Maintain organized records and documentation of client interactions.
• Resolve concerns professionally, ensuring timely and effective solutions.
Benefits
• Remote position with flexible scheduling options.
• Structured onboarding and training provided.
• Supportive team environment with ongoing guidance.
• Opportunities for growth based on performance.
Qualifications
• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• High level of organization and attention to detail.
• Ability to multitask and manage time effectively.
• Comfortable using online tools and communication platforms.
• Interest in coordination, planning, or client support services.
