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Remote Csaa Insurance Jobs in Oklahoma (NOW HIRING)

CSAA

Job Title Commercial Pricing Actuary (Mobility) - Remote Requisition Number R7905 Commercial ... CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space to ...

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Remote Csaa Insurance information

What does a remote CSAA Insurance representative do?

A Remote CSAA Insurance representative provides customer service and support for CSAA Insurance Group’s clients from a remote location, often their home. Their responsibilities include assisting with policy inquiries, processing claims, providing quotes, and helping customers understand their insurance coverage. They utilize phone, email, or chat to communicate with clients, ensuring a high level of customer satisfaction. Working remotely, they rely on digital tools and secure platforms to access information and resolve customer concerns efficiently.

What are the key skills and qualifications needed to thrive as a remote CSAA Insurance representative?

To thrive as a Remote CSAA Insurance Customer Service Representative, you need strong customer service skills, basic insurance knowledge, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and digital communication tools is often required. Excellent verbal communication, problem-solving ability, and self-motivation are standout soft skills for this remote role. These skills ensure efficient customer support, accurate policy management, and high satisfaction in a virtual environment.

What are some common challenges faced by remote CSAA Insurance representatives, and how can they be addressed?

Remote CSAA Insurance representatives often face challenges such as managing time effectively without direct supervision, staying motivated, and maintaining clear communication with both clients and team members. To address these, it's helpful to establish a structured daily routine, make use of digital collaboration tools, and set regular check-ins with supervisors. Proactively seeking support and ongoing training can also help remote employees stay connected and up-to-date with industry changes.

What is the difference between Remote Csaa Insurance vs Remote Insurance Agent?

AspectRemote Csaa InsuranceRemote Insurance Agent
CredentialsLicenses in specific states, insurance certificationsState licenses, insurance certifications
Work EnvironmentRemote, customer service or claims processingRemote, sales and client consultations
Industry UsagePart of Csaa or affiliated insurance companiesVarious insurance providers and agencies
Job FocusCustomer service, claims, policy managementSales, client acquisition, policy explanation

Remote Csaa Insurance roles typically focus on customer service and claims within the insurance industry, requiring specific licenses and working remotely. Remote Insurance Agents primarily focus on sales and client acquisition, also working remotely but with a stronger emphasis on selling policies. Both roles share industry credentials but differ in daily responsibilities and job focus.

Does CSAA Insurance offer remote work options?

Remote work options for CSAA Insurance roles, including customer service and claims positions, are available depending on the specific job and location. Many positions may require in-office presence or hybrid arrangements, but some roles can be performed remotely with appropriate technology and training.

Is selling insurance a good remote job?

Selling insurance remotely is a common job option that offers flexibility and the ability to work from home. Success often depends on strong communication skills, product knowledge, and the use of customer relationship management (CRM) tools. It can be a stable career with opportunities for commissions and career growth.

What are popular job titles related to Remote Csaa Insurance jobs in Oklahoma?

For Remote Csaa Insurance jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Remote Csaa Insurance jobs in Oklahoma look for?

The top searched job categories for Remote Csaa Insurance jobs in Oklahoma are:

Remote Csaa Insurance jobs near you

Insurance Product Analyst IV, Product Intelligence - Remote

Kansas, OK • Remote

CSAA
See more jobs at CSAAexternal

Full-time

Retirement

Posted 9 days ago

Job description

External candidates: In order for your application to be correctly processed please sign-in before you apply

Internal candidates: Please go to Workday and click "Find Jobs" link under Career

Thank you for considering opportunities with us!

Job Title

Insurance Product Analyst IV, Product Intelligence - Remote

Requisition Number

R7956 Insurance Product Analyst IV, Product Intelligence - Remote (Open)

Location

Arizona - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for an Insurance Product Analyst IV, Product Intelligence!

Your Role:

As an Insurance Product Analyst IV, you'll play a key role in driving profitable growth and shaping the future of our personal lines insurance products and digital experiences. As a trusted thought partner to CSAA's Digital Experience team, you'll combine deep personal insurance knowledge with digital analytics and strategic problem solving to deliver insights, influence decisions, and improve customer and business outcomes.

Your Work:

  • Act as a thought partner to product managers and experience leaders, proactively identifying opportunities to optimize digital experiences through experimentation, behavioral analytics, and data-driven decision making.

  • Performs moderately complex analysis to develop actionable and innovative recommendations that support growth and profitability targets.

  • Understands, monitors and communicates overall performance, trends and strategic insights of digital products that support personal lines auto and property products.

  • Proactively assesses market risks and opportunities, evaluating multiple possible solutions, and using data-based insights to influence the decisions of executive leadership.

  • Uses analytical tools such as SQL, Microsoft Excel, Essbase, Snowflake and PowerBI to access and analyze large amounts of data.

  • Supports the development of business-cases for new initiatives by synthesizing data, modeling scenarios, and evaluating financial impacts.

  • Applies AI tools and techniques to increase analytical efficiency, automate routine work, and develop scalable solutions that extend the impact of analytics beyond reporting and into proactive business decision support.

  • Prepares and delivers clear, compelling presentations and reports tailored to diverse audiences, including leadership, regional partners, and external team members.

  • Finds opportunities to streamline processes and improve analytical efficiency through automation, enhanced tools, or data governance improvements.

  • Works cross-functionally across the organization, including with Actuarial, Finance, State Product Management, Operations and others, to support the development, design, and implementation of new products, programs, and processes.

  • This role may require occasional travel (<10%) to meet with internal teams or cross-functional team members.

Required Experience, Education and Skills:

  • Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience.

  • 6+ years of analytical experience in insurance or related industries required; experience across multiple functions is preferred.

  • Superior research, statistical, analytical, processing and mathematical skills with ability to structure and conduct analyses.

  • Adaptability and the capability of multitasking and strong time management.

  • Ability to make effective formal presentations.

  • Strong oral and written communication skills.

  • Proficiency in SQL, Excel and Business Intelligence/Data Visualization Tools (such as Power BI, Tableau, Looker etc.) required; experience in Snowflake, Python, or R strongly preferred.

  • Ability to work in a team environment.

  • Ability to coach and mentor co-workers and give feedback as required.

What would make us excited about you?

  • Master's degree preferred.

  • 5+ years of experience in product management, financial analysis, or a related insurance or data analytics role.

  • Experience analyzing digital customer behavior using tools such as Mixpanel, Pendo, or similar platforms to identify friction points, optimize conversion, and improve customer experience outcomes.

  • Proven ability to analyze and interpret complex data and translate findings into actionable business insights.

  • Strong business-acumen and understanding of personal line insurance products, with the ability to connect data insights to strategic objectives.

  • Excellent communication and presentation skills, with the ability to tailor messaging to a variety of audiences.

  • Demonstrated ability to work collaboratively across functions, manage multiple priorities, and deliver results in a fast-paced environment.

  • A continuous improvement mindset - proactive, curious, detail-oriented, and motivated to innovate.

  • Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).

  • Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).

  • Travels as needed for role, including divisional / team meetings and other in-person meetings.

  • Fulfills business needs, which may include investing extra time, helping other teams, etc.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Why Choose a Career at CSAA IG?

At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.

Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaainsurance.aaa.com/us/en/benefits.

Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support longterm success.

Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional inperson moments that deepen connection and collaboration.

Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.

CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact TalentAcquistion@csaa.com

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

CSAA Insurance Group is an equal opportunity employer.

#li-jh1

Knowledge, Skills and Abilities

Required:

  • Superior research, statistical, analytical, processing and mathematical skills with ability to structure and conduct analyses
  • Adaptability and the capability of multi-tasking and strong time management
  • Ability to make effective formal presentations
  • Strong oral and written communication skills
  • Ability to work in a team environment
  • Ability to coach and mentor co-workers and give feedback as required by using effective interpersonal skills
  • Superior knowledge of insurance, accounting and rate-making concepts
  • Extensive experience and advanced skills in Microsoft Office Suite, SAS, SQL, Visual Basic and various structured analysis and design techniques.

Education, Work Experience, Licenses & Certifications

Required:

  • High school diploma required. Related bachelor's degree or higher may be in lieu of 2 years experience.
  • 6+ years of analytical experience in related industry; multiple functions experience is preferred

Preferred:

  • Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience
  • Advanced degree in related field and/or CPCU designation
  • 0 - 2 years mentoring experience
The national average salary range for this position is $110,700.00-$123,000.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $110,700.00-$147,500.00. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay.This job posting will be unposted on Sat, 19 Sep 2026.

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