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Remote Credit Card Customer Service Jobs in Michigan

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Showing results 41-60

Remote Credit Card Customer Service information

See Michigan salary details

$11

$20

$28

How much do remote credit card customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote credit card customer service in Michigan is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.64 per hour, depending on experience, location, and employer.

What is a remote credit card customer service?

A Remote Credit Card Customer Service job involves assisting customers with inquiries about their credit cards, such as billing issues, transactions, payments, and account management. Representatives typically work from home, using online systems and phone support to address customer concerns efficiently. Strong communication skills, problem-solving abilities, and knowledge of credit card policies are essential. This role may also involve handling disputes, fraud concerns, and providing guidance on card benefits.

What are the key skills and qualifications needed to thrive in remote credit card customer service?

To thrive as a Remote Credit Card Customer Service professional, you need strong communication skills, attention to detail, and experience with customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with CRM tools, secure data entry systems, and sometimes specific training in financial compliance or privacy standards are common requirements. High levels of patience, problem-solving abilities, and resilience under pressure are valuable soft skills. These qualities are essential for providing accurate assistance, maintaining customer satisfaction, and upholding security standards in a virtual setting.

What are some typical challenges faced by remote credit card customer service representatives?

Remote Credit Card Customer Service representatives often handle high call volumes, resolve complex billing or fraud issues, and must maintain compliance with strict privacy regulations, all while working independently. Staying focused and self-motivated without in-person supervision can also be challenging. Representatives frequently encounter customers who may be upset or anxious about their accounts, requiring strong patience and de-escalation skills. However, most companies provide thorough training and ongoing support to help you succeed in these situations and build confidence over time.

What are the most commonly searched types of Credit Card Customer Service jobs in Michigan?

The most popular types of Credit Card Customer Service jobs in Michigan are:

What are popular job titles related to Remote Credit Card Customer Service jobs in Michigan?

For Remote Credit Card Customer Service jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Remote Credit Card Customer Service jobs?

Cities in Michigan with the most Remote Credit Card Customer Service job openings:

Infographic showing various Remote Credit Card Customer Service job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,045 per year, or $20.2 per hour.

Credit Analyst

GreenStone Farm Credit Services

Grand Rapids, MI • On-site, Remote

$150/day

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Job description

We are seeking an experienced Credit Analyst to join our capital markets team in one of the following locations: Grand Rapids-MI, East Lansing-MI or Little Chute-WI. Remote work arrangements would be considered, depending on qualifications. In this role, you will be at the forefront of the credit approval process, offering your expertise on high impact loan requests. Your contributions will directly impact the soundness and comprehensiveness of our credit decisions, ensuring the financial well-being of the communities we serve.

 

What can we offer you?

 

GreenStone trusts the people we hire. We empower employees to make the best decisions for the customer and the company.

 

GreenStone has an outstanding Total Rewards package, which includes, but is not limited to:

  • 15 vacation days, 12 sick days, and 12 paid holidays per year
  • 401(k) plan - up to a 9% employer contribution/match
  • Medical, Dental, Vision, STD, LTD, Life/AD&D benefits, etc.
  • Paid Parental leave
  • $150/year Logo Wear allowance
  • $400/year Wellness Subsidy/Reimbursement & wellness programs
  • $6,000 lifetime maximum Student Debt repayment program or tuition assistance
  • Yearly bonus/incentive opportunity available to all employees

 

Get to know GreenStone

Our $16 billion portfolio of customers, ranging from rural homeowners to global agriculture and food businesses, provides our employees with a unique opportunity to maintain a local presence while working for a top workplace. Our diverse business structure provides exciting opportunities for passionate, talented professionals in many areas. Additionally, many of our team members are highly respected in their area of expertise at both the state and national level making GreenStone one of the top Farm Credit associations in the country.

 

Culture

 

Core Four values steer everything we do at GreenStone. Customer First, Delivery Quality, Get involved, Do the right thing. Employees work as a team to create a company fueled by the desire to best serve each other and our customers every day. Greenstone culture promotes innovative thinking, professional development, health and wellness, and a relaxed work environment with flexible schedules.

 

Day in the life of a Credit Analyst

 

  • Detailed Analysis: Examine loan requests with meticulous attention to detail, producing accurate and thorough assessments.
  • Financial Analysis: Conduct comprehensive financial analysis, evaluate GAAP financial statements, review and sensitize projected financial models, and compile comparative data using market comps or credit standards. Utilize the five C's of credit to assess creditworthiness.
  • Loan Narratives: Prepare and present detailed loan narratives that provide a comprehensive view of the applicant's capital, capacity, collateral, conditions, key risks, mitigants, and recommendations for approvals.
  • Portfolio Management: Assist in portfolio management by monitoring company performance and specific loan covenants, ensuring borrowers meet their financial obligations. Your role is critical to safeguarding the organization's interests.
  • Legal Documentation: Review legal documentation associated with loan requests to ensure that credit terms align with our risk appetite and credit policies, reducing risks and maintaining consistency.
  • Market Insights: Stay updated on industry trends, regulatory changes, and market conditions to make informed underwriting decisions. Your knowledge will be invaluable in adapting to evolving financial landscapes.
  • Collaboration: Work closely with cross-functional teams to ensure that customer requests are processed efficiently through closing. Your collaboration will help ensure that our customers receive the support and financial solutions they need in a timely manner.

 

What Experience do you bring?

  • Bachelor's degree in business, accounting, agriculture business management or related field.
  • Knowledge of GAAP accounting principles
  • 1+ years in credit analysis/underwriting, financial services, or agricultural lending experience
  • Deep understanding of credit analysis underwriting, risk assessment and financial modeling on larger, more complex requests.
  • Strong analytical and problem-solving skills.
  • Exceptional attention to detail and accuracy.
  • Excellent communication and teamwork abilities.

GreenStone Farm Credit Services is an equal opportunity employer. It is our policy to provide equal employment opportunity to all persons regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, or any other characteristic protected by law. We comply with all federal, state and local equal employment opportunity regulations. We conduct all personnel decisions and processes relating to our employees and job applicants in an environment free of discrimination and harassment.