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Remote Credit Card Customer Service Assistant Jobs

Sunbit

Director of Card Fraud

Los Angeles, CA · Remote

Remote - U.S. REPORTS TO: Chief Customer Officer The Company: Sunbit builds financial technology ... In stores, practices and service centers across the country, Sunbit provides a fast, fair pay ...

Sunbit

Director of Card Fraud

Remote - U.S. REPORTS TO: Chief Customer Officer The Company: Sunbit builds financial technology ... In stores, practices and service centers across the country, Sunbit provides a fast, fair pay ...

Premium Retail Services Inc

$33.66/hr

Represent a globally recognized credit card brand. * Competitive salary and comprehensive benefits ... Proven success in Merchant Services or related B2B sales roles. * ISO processing background ...

PNC Bank

Solution Architect

Strongsville, OH · On-site +1

$58.25 - $76.50/hr

... our Credit Card Servicing Applications and Customer Journeys ecosystem and its vendor and ... Assist in ensuring all relevant data assets are fully documented within Alation/BDH. Establish and ...

PNC Bank

Solution Architect

Dallas, TX · On-site +1

$62.25 - $82/hr

... our Credit Card Servicing Applications and Customer Journeys ecosystem and its vendor and ... Assist in ensuring all relevant data assets are fully documented within Alation/BDH. Establish and ...

PNC Bank

Solution Architect

Birmingham, AL · On-site +1

$59 - $77.75/hr

... our Credit Card Servicing Applications and Customer Journeys ecosystem and its vendor and ... Assist in ensuring all relevant data assets are fully documented within Alation/BDH. Establish and ...

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Remote Credit Card Customer Service Assistant information

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How much do remote credit card customer service assistant jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote credit card customer service assistant in the United States is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Remote Credit Card Customer Service Assistant vs Remote Bank Customer Service Representative?

AspectRemote Credit Card Customer Service AssistantRemote Bank Customer Service Representative
CredentialsBasic customer service skills, sometimes certifications in financial servicesSimilar credentials, often with additional banking certifications
Work EnvironmentHome-based, call center or online supportHome-based, call center or online support
Industry UsagePrimarily in credit card companies and financial institutionsIn banks and financial institutions offering various banking services
Search & Comparison IntentFocused on credit card support rolesBroader banking support roles

The main difference is that a Remote Credit Card Customer Service Assistant specializes in handling credit card-related inquiries, while a Remote Bank Customer Service Representative provides support for a wider range of banking services. Both roles require similar skills and work environments but serve different customer needs within the financial industry.

What cities are hiring for Remote Credit Card Customer Service Assistant jobs? Cities with the most Remote Credit Card Customer Service Assistant job openings:
What are the most commonly searched types of Remote Credit Card Customer Service jobs? The most popular types of Remote Credit Card Customer Service jobs are:
What states have the most Remote Credit Card Customer Service Assistant jobs? States with the most job openings for Remote Credit Card Customer Service Assistant jobs include:
Remote Credit Card Customer Service Assistant jobs near you
Customer Service Specialist

Customer Service Specialist

CRC (CriminalRecordCheck.com)

Wilmington, NC • On-site, Remote

$17/hr

Full-time

Posted yesterday

Job description

Customer Service Specialist
Pay Rate: $17.00 per hour
Location: Remote
About the Role
We are seeking a Customer Service Specialist who is passionate about delivering exceptional customer experiences. This role is ideal for a detail-oriented professional who enjoys problem-solving, thrives in a fast-paced environment, and takes pride in helping clients find solutions quickly and professionally.
You will be the front line of communication between our clients, customers, and internal teams, playing a critical role in maintaining trust, accuracy, and service excellence.
What You’ll Do
  • Handle inbound and outbound calls, chats, and emails with professionalism and empathy
  • Resolve customer inquiries and troubleshoot basic issues efficiently
  • Process orders and credit card payments securely and accurately
  • Follow up on orders and send timely updates to internal research teams
  • Maintain clear, accurate records in internal systems
  • Add and manage corporate users’ accounts as needed
  • Ensure compliance with data security and confidentiality standards (especially with sensitive personal information)
  • Consistently meet or exceed service level agreements (SLAs)
What We’re Looking For
Required Qualifications
  • High School diploma or GED
  • Strong computer and multitasking skills
  • Excellent written and verbal communication abilities
  • Ability to manage deadlines and prioritize tasks effectively
Preferred Qualifications
  • Experience in customer service, call center, or administrative support
  • Background in background investigations or compliance-related work
  • FCRA Certification (or willingness to obtain)
Key Skills for Success
  • Exceptional attention to detail and accuracy
  • Strong active listening and problem-solving abilities
  • Ability to work independently and collaboratively
  • High level of professionalism, discretion, and integrity
Work Environment
  • Hybrid/Remote eligible position with a private, secure home workstation
  • Reliable high-speed internet via Ethernet connection required
  • Must be able to work in a quiet, professional setting
  • If working from office: located in an indoor, climate-controlled environment
Why Join Us?
We offer a collaborative, supportive workplace where your work truly matters. You will have the opportunity to grow your career while making a meaningful impact on the clients and communities we serve.

Apply