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Remote Cpht Jobs in Chicago, IL (NOW HIRING)

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Remote Summary: The Customer Care Frontline Specialist serves as the primary point of contact for ... Required licensed and certified Pharmacy Technician (CPhT) 2 Years of Customer Service or Call ...

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Certified Pharmacy Technician (CPhT) certification. * College coursework or degree progress. * Bilingual skills, particularly Spanish. * Prior remote/work-from-home experience. Physical Requirements

Remote Cpht information

See Chicago, IL salary details

$14

$20

$29

How much do remote cpht jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote cpht in Chicago, IL is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $21.78 per hour, depending on experience, location, and employer.

What is a remote CPhT?

A remote CPhT is a Certified Pharmacy Technician who works from a location outside of a traditional pharmacy, often from home. Their duties typically include processing prescriptions, communicating with patients and healthcare providers, managing medication inventories, and assisting pharmacists—all through digital platforms or phone systems. Remote CPhTs leverage technology to perform many of the same tasks as in-person pharmacy technicians, offering flexibility to both employees and employers. This role is increasingly popular in mail-order pharmacies, telepharmacy services, and pharmacy benefit management companies. Remote CPhTs must still hold valid certification and licensure in their state and comply with all relevant regulations.

What are the key skills and qualifications needed to thrive as a remote Certified Pharmacy Technician (CPhT), and why are they important?

To thrive as a Remote Certified Pharmacy Technician (CPhT), you need a solid understanding of pharmacy operations, medication safety, and must hold an active CPhT certification. Familiarity with pharmacy management systems, e-prescribing platforms, and HIPAA-compliant communication tools is crucial. Strong attention to detail, time management, and effective remote communication skills help set top performers apart. These abilities ensure accurate medication processing, patient safety, and efficient collaboration in a virtual work environment.

What are some unique challenges of working as a remote Certified Pharmacy Technician (CPhT), and how can I prepare for them?

As a Remote Certified Pharmacy Technician, one of the main challenges is maintaining effective communication with pharmacists and healthcare providers without in-person interactions. You’ll need to be adept at using digital communication tools and managing your time independently to meet prescription deadlines. Additionally, adapting to various pharmacy software systems remotely and ensuring patient confidentiality in a home environment are essential. Preparing by familiarizing yourself with common pharmacy management platforms and setting up a private, secure workspace can help you succeed in this role.

What is the difference between Remote Cpht vs Remote Medical Assistant?

AspectRemote CphtRemote Medical Assistant
Required CredentialsCPHT certification, pharmacy technician licenseMedical assisting certification or CMA, phlebotomy skills
Work EnvironmentPharmacy settings, telepharmacy rolesClinics, hospitals, telehealth support
Industry UsagePharmaceuticals, retail pharmaciesHealthcare, outpatient clinics
Common Search/ComparisonYesNo

Remote Cpht and Remote Medical Assistant roles share some healthcare industry overlap but differ mainly in credentials and work environment. Remote Cpht positions focus on pharmacy-related tasks requiring specific pharmacy technician certifications, often within pharmacy or pharmaceutical settings. Remote Medical Assistants support clinical tasks in healthcare facilities, requiring medical assisting credentials. Understanding these differences helps job seekers find roles aligned with their skills and certifications.

What are the most commonly searched types of Cpht jobs in Chicago, IL?

The most popular types of Cpht jobs in Chicago, IL are:

Infographic showing various Remote Cpht job openings in Chicago, IL as of August 2026, with employment types broken down into 3% As Needed, 78% Full Time, 16% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,183 per year, or $20.8 per hour.

Pharmacy Technician (Remote in Florida, Wisconsin, Indiana, Illinois)

Chicago, IL • Remote

$18 - $20.20/hr

Contractor

Posted 10 days ago

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Job description

Job Description:


Title: Pharmacy Technician

Duration: 6 Months

Location: Remote



Summary:

The Customer Care Frontline Specialist serves as the primary point of contact for home dialysis customers, delivering exceptional service and support, ensuring a positive customer experience.


This role is primarily responsible for order placement, resolving customer inquiries, and prescription management. The specialist collaborates with internal teams to address customer needs while maintaining quality of service, efficiency, and achievement of department goals.


Must Have:

Required licensed and certified Pharmacy Technician (CPhT)

2 Years of Customer Service or Call Center Experience


Essential Duties and Responsibilities:

Process customer orders via telephone accurately and efficiently while ensuring compliance within pharmacy regulations.

Obtain and verify customer information to include quantities and usage of products on the customers prescription.

Ensure all patient-related interactions are adherent to HIPAA regulations.

Resolve customer questions, complaints, and service issues by identifying root causes and recommending appropriate solutions.

Investigate and track product shipments, utilizing UPS website and connecting with our transportation team.

Coordinate with internal departments to expedite shipments, release, and/or alternate ship back-ordered items to ensure timely deliveries.

Process customer returns and request customer credit in accordance with company policies and procedures.

Collaborate with other departments (Routing, Transportation, Sales, Credit & Collections) to resolve customer issues to provide a cohesive customer experience.

Meet established performance expectations related to quality, adherence, order accuracy, and service level standards.

Maintain the ability to adapt to the changing business needs and customer requirements.

Maintain the ability to work remotely utilizing a reliable high-speed wired internet connection.

Support business operations by working a flexible schedule within the Customer Care operating hours of 7:00am to 6:00pm CST.

Closing shift required to remain available until all customer calls have been answered.


Qualifications:

Strong Customer (Patient) Engagement

Excellent written and verbal communication skills

Ability to work effectively under pressure while maintaining a professional and empathetic demeanor

Attention to detail, problem solving, conflict resolution and organization

Ability to work independently in a remote environment

Proficiency with Microsoft 365, SharePoint, TEAMS


Education and/or Experience:

Minimum of 2-4 years of customer service and/or call center experience in a clinical setting

Required licensed and certified Pharmacy Technician (CPhT)

High School diploma or equivalent GED required

Associates / bachelor’s degree preferred