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Remote Costco Service Operations Advisor Jobs in Appleton, WI

Ability to work independently and collaboratively in a remote environment. * Understanding of ... service programs. Preferred * Familiarity with GIS or digital ag mapping tools. Preferred

Ability to work independently and collaboratively in a remote environment. * Understanding of ... service programs. Preferred * Familiarity with GIS or digital ag mapping tools. Preferred

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Showing results 1-20

Remote Costco Service Operations Advisor information

See Appleton, WI salary details

$29.8K

$76.5K

$143.4K

How much do remote costco service operations advisor jobs pay per year?

As of Jul 17, 2026, the average yearly pay for remote costco service operations advisor in Appleton, WI is $76,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $108,800.00 per year, depending on experience, location, and employer.

What does a Remote Costco Service Operations Advisor do?

A Remote Costco Service Operations Advisor provides customer support and assistance to Costco members, handling inquiries, issues, and service requests via phone, email, or chat. They work from a remote location, ensuring customers receive prompt and accurate information about products, services, and membership benefits. Advisors may also resolve complaints, process orders or returns, and escalate complex cases to specialized teams. Their role is essential in maintaining Costco’s high standards for customer satisfaction while working outside a traditional office environment.

How does a Remote Costco Service Operations Advisor typically collaborate with in-store teams and other departments?

As a Remote Costco Service Operations Advisor, you’ll regularly coordinate with in-store staff, management, and other remote teams to resolve member issues and ensure seamless service delivery. This collaboration often happens through scheduled virtual meetings, shared digital platforms, and real-time messaging tools. Building strong communication skills is key, as you’ll need to relay member feedback, troubleshoot operational challenges, and support process improvements. Your ability to work effectively across departments directly impacts both member satisfaction and operational efficiency.

What are the key skills and qualifications needed to thrive as a Remote Costco Service Operations Advisor, and why are they important?

To thrive as a Remote Costco Service Operations Advisor, you generally need strong customer service skills, problem-solving abilities, and experience in a call center or service environment, often supported by a high school diploma or equivalent. Familiarity with CRM systems, call management software, and Costco's internal platforms is typically required. Excellent communication, patience, and multitasking are key soft skills that help build rapport and efficiently resolve member issues. These skills and qualifications ensure high-quality support for Costco members, leading to stronger customer satisfaction and operational efficiency.

What is the difference between Remote Costco Service Operations Advisor vs Remote Costco Customer Service Representative?

AspectRemote Costco Service Operations AdvisorRemote Costco Customer Service Representative
CredentialsHigh school diploma or equivalent; experience in operations or customer serviceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, focused on operational support and issue resolutionRemote, primarily handling customer inquiries and account assistance
Employer & Industry UsageCostco's operations and customer service departmentsCostco's customer service and support teams

The Remote Costco Service Operations Advisor typically handles operational issues, process improvements, and support tasks, requiring a focus on logistics and problem-solving. In contrast, the Remote Costco Customer Service Representative primarily manages customer inquiries, account questions, and service requests. Both roles are remote, require similar credentials, and serve Costco's customer base, but they differ in their core responsibilities and focus areas.

What job categories do people searching Remote Costco Service Operations Advisor jobs in Appleton, WI look for? The top searched job categories for Remote Costco Service Operations Advisor jobs in Appleton, WI are:
Infographic showing various Remote Costco Service Operations Advisor job openings in Appleton, WI as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $76,510 per year, or $36.8 per hour.
Industry Business Advisor - OSHA General Industry

Industry Business Advisor - OSHA General Industry

J. J. Keller & Associates, Inc.

Neenah, WI • Remote

Other

Medical, Dental, Vision, Retirement

Re-posted 26 days ago


Job description

 Requisition #: 20692
Functional Area:  Editorial/Writing/Research
Employment Type:  Full-Time
Work Options:  Remote / Work from Home in the US #LI-Remote
Work Hours:  Standard Business Hours

Position Summary

J. J. Keller is seeking an Industry Business Advisor with deep expertise in OSHA General Industry (29 CFR 1910)-and ideally Construction (29 CFR 1926) and NFPA 70E-to help shape the future of our Workplace Safety/EHS Compliance solutions. In this influential role, you'll create and update regulatory content, advise internal teams and customers, and represent J. J. Keller as a subject matter expert at events, webinars, and training sessions.

You'll translate complex regulations into clear, practical guidance; support product development with expert insights; and bring customer perspectives back to the business. This role blends expertise, writing, and highvisibility presenting, with 40-50% travel to industry and customer-facing events. If you're a seasoned safety professional looking to broaden your impact and elevate your voice in the industry, this role offers a unique platform to do so!

Job Responsibilities
  • Presents at Live Events, tradeshows, webinars, and other customer-facing events, including taking the lead role on writing and delivering these presentations.
  • Establishes and develops agency, industry and other relevant contacts through correspondence, phone, and direct personal contact.  Capitalizes on contacts to bring unique and informed perspectives back to the business.
  • Actively seeks to stay current with OSHA regulations, enforcement trends, and emerging developments in EHS.
  • Provides consultation to product/service line managers, development resources, executives, sales and others on strategic or high-profile initiatives.
  • Assists management with developing the knowledge and skills of team members through coaching, mentoring, and training. 
  • Attends and presents at industry relevant events and represents the company on relevant boards. Provides regulatory knowlege, product knowledge and training support to customers via phone and email, webinars, presentations at outside events, and written content.
  • Researches, writes, reviews and/or edits material for guides/manuals, handbooks, newsletters and on-line services.
  • Suggests new products/services and revisions of existing products/services.
     
Qualifications

Experience

  • 5+ years of experience in an EHS compliance-related role which requires regulatory expertise in OSHA General Industry.
  • Experience in Construction environments, and/or electrical safety programs (including NFPA 70E) a plus.
  • Experience developing written materials.

Education

  • Bachelor's Degree in a field related to Occupational Safety, Industrial Hygiene, Engineering, Construction Management, or a closely related field, with coursework or experience related to workplace safety, OSHA compliance, or electrical safety.
    • In lieu of a bachelor's degree, two years of additional related experience may be considered.
  • Relevant EHS or safety certifications preferred, such as CSP, CIH, CHST, OHST, or demonstrated experience in OSHA compliance.
  • Knowledge of construction safety and/or electrical safety standards (NFPA 70E) a plus.

Computer Skills

  • Must be proficient in the use of a PC and MS Office Suite.
  • Experience with Adobe InCopy and Content Management Systems preferred.

Other Requirements

  • Broad-level knowledge/expertise across EHS disciplines, with strong emphasis on OSHA General Industry requirements and practical application.
  • Professional communication skills - written, verbal and presentation.
  • Ability to research, analyze and interpret information from a variety of sources.
  • Ability to plan projects and meet deadlines, working both independently and in a team environment.
  • Ability to effectively utilize technology/tools to communicate/deliver training in multiple formats.
  • Ability to assess audience's engagement and understanding of material and to adjust content and presentation style as appropriate.

Internal J. J. Keller experience requirements may vary from those for external candidates, with consideration given to demonstrated performance, institutional knowledge, and career progression within the organization.

Physical Requirements

Work is performed primarily in an office environment. Work involves operation of personal computer equipment for extended periods of time.  Frequent travel to industry and training events.

Travel Expectation: 40% - 50% 

We Protect People & The Businesses They Run

Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.

J. J. Keller History:  November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business - from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run.

J. J. Keller Career Stories:  Click HERE to hear from our associates about what they have to say about life as an associate at J. J. Keller.

J. J. Keller Earns 8th Great Place to Work Certification:  Click HERE to find out what makes J. J. Keller great.

J. J. Keller Certified as a Top 100 Most Loved Workplace in America:  Click HERE to find out why our associates LOVE working at J. J. Keller.

2024 Top Company for Women to Work for in Transportation:  Click HERE to learn more about this prestigious recognition.


J. J. Keller provides a competitive benefit package which includes the following (eligibility requirements apply):  Medical, Dental, and Vision Insurance, 401(k) and Profit Sharing Plan, etc. The compensation range for this role is $75,000.00 to $85,000.00 which varies depending on factors including, but not limited to, a candidate's overall experience and geographic location. Note that J. J. Keller is not currently recruiting employees to work in California.

If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

Professional Referral Program:  Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired.

J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.