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Remote Control Room Operator Jobs in Philadelphia, PA

Delphinus Engineering

Back-End Engineer

Philadelphia, PA · Remote

$75K - $125K/yr

Develop and enhance software for advanced Condition Assessment and Remote Monitoring systems in ... Proficiency with version control using Git. * Experience with API design and implementation using ...

Qualus

Relay Field Technician III

Philadelphia, PA · On-site +1

$20 - $27.25/hr

... relay", meter, Remote Terminal Unit (RTU), Digital Fault Recorder/Transient Recorder (DFR), or ... operating automated test sets (such as the Doble 6150, Omicron, Manta) for protection & control ...

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Remote Control Room Operator information

See Philadelphia, PA salary details

$13

$23

$43

How much do remote control room operator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote control room operator in Philadelphia, PA is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Remote Control Room Operator vs Remote Dispatch Coordinator?

AspectRemote Control Room OperatorRemote Dispatch Coordinator
CertificationsTypically requires operational certifications, safety trainingOften requires dispatch or logistics certifications
Work EnvironmentMonitoring control systems, overseeing equipment remotelyCoordinating dispatch activities, communicating with field teams
Industry UsageUtilities, transportation, manufacturingLogistics, transportation, emergency services

The Remote Control Room Operator primarily monitors and controls equipment remotely within industrial or utility settings, focusing on safety and operational efficiency. In contrast, the Remote Dispatch Coordinator manages dispatch activities, coordinating personnel and resources remotely. While both roles require strong communication skills and industry-specific knowledge, their core responsibilities and certifications differ, making each role unique within their respective industries.

What are common challenges faced by remote control room operators, and how can they be managed?

Remote Control Room Operators often face challenges such as responding quickly to system alerts, maintaining high situational awareness, and troubleshooting issues without being physically present at the site. Effective management of these challenges involves strong communication skills, proficiency with monitoring software, and the ability to follow detailed operational procedures. Collaborating closely with on-site teams and staying current with system updates also helps operators address issues promptly and ensures smooth operations.

What is a remote control room operator?

Remote Control Room Operators are professionals responsible for monitoring and managing the operations of industrial facilities, such as power plants, manufacturing sites, or data centers, from a centralized control room, often located offsite. They use advanced computer systems and communication tools to observe equipment performance, respond to alarms, and coordinate with onsite staff to ensure safe and efficient processes. Their role helps maintain operational continuity, troubleshoot issues remotely, and optimize system performance, especially in environments where on-site presence is limited or hazardous.

What skills and qualifications are needed to be a remote control room operator?

To thrive as a Remote Control Room Operator, you need a solid understanding of process operations, troubleshooting, and safety protocols, often supported by a technical diploma or relevant certification. Familiarity with SCADA systems, distributed control systems (DCS), and other industrial monitoring software is typically required. Strong attention to detail, situational awareness, and effective communication are vital soft skills for this role. These skills ensure the safe and efficient monitoring and management of critical operations, minimizing downtime and preventing incidents.
What are the most commonly searched types of Control Room Operator jobs in Philadelphia, PA? The most popular types of Control Room Operator jobs in Philadelphia, PA are:
What are popular job titles related to Remote Control Room Operator jobs in Philadelphia, PA? For Remote Control Room Operator jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Remote Control Room Operator jobs in Philadelphia, PA look for? The top searched job categories for Remote Control Room Operator jobs in Philadelphia, PA are:
Remote Control Room Operator jobs near you
Infographic showing various Remote Control Room Operator job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,592 per year, or $23.4 per hour.

Sr Enterprise Account Executive

ServiceNow

Philadelphia, PA • On-site, Remote

Full-time

Posted 4 days ago

ServiceNow rating

8.3

Company rating: 8.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

100th of 242 rated software companies

Job description

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

  • Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
  • Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
  • Identify the right specialist/ support resources to bring into a deal, at the right time
Qualifications

To be successful in this role you have:

  • 10+ years of sales experience within software OR solutions sales organization
  • Experience establishing trusted relationships with current and prospective clients and other teams
  • Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
  • Experience achieving sales targets
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • The ability to understand the "bigger picture" and our plans around IT
  • Experience promoting a customer success focus in a "win as a team" environment
  • Willingness to travel up to 50%

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.  

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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About ServiceNow

Sourced by ZipRecruiter

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Santa Clara, CA, US

Year founded

2004

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