ZipRecruiter

Log In

2

Remote Control Room Operator Jobs in Utah (NOW HIRING)

Romex Pest Control

Customer Service Manager

Pleasant Grove, UT · Remote

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is more than a management role; it's a chance to shape how a growing pest control company ... Ensure remote team members feel connected, supported, and included as valued members of the team ...

New

Fox Pest Control

Route Dispatch Team Lead

Logan, UT · On-site +1

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is an in office position and not remote. Who is Fox? Founded in 2012, Fox Pest Control has ... Strong potential and room for growth with an Individualized Leadership Plan for every team member

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Paid vacation * Schedule flexibility * Remote work opportunities TELEPHONE OPERATOR ... Other adults, children, or pets may not be present in the room with you while you are working.

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Paid vacation * Schedule flexibility * Remote work opportunities TELEPHONE OPERATOR ... Other adults, children, or pets may not be present in the room with you while you are working.

Imh

Manager Utilization and Care Management

Murray, UT · On-site +1

$44.99 - $69.44/hr

Lead, supervise, and mentor a team of RN or Behavioral Health Care Managers and RN or Behavioral ... If applying for a remote or hybrid role, this includes remote work expectations related to ...

BambooHR

Staff Software Engineer

Draper, UT · Remote

This is a remote position available in the state listed on this job. Additionally, employment with ... Partner with product and platform teams to translate domain-specific access control requirements ...

IPL (Indiana)

Senior Controls Engineer

Salt Lake City, UT · On-site +1

$93K - $123K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

S. remote-based candidates, preferably located in the Pacific (PST) time zone. Key Responsibilities ... operating conditions. * Develop control logic in IEC-61131-3 environments such asCodesys ...

next page

Showing results 1-20

All JobsControl Room Operator JobsRemote Control Room Operator JobsRemote Control Room Operator Jobs in Utah

Remote Control Room Operator information

What is the difference between Remote Control Room Operator vs Remote Dispatch Coordinator?

AspectRemote Control Room OperatorRemote Dispatch Coordinator
CertificationsTypically requires operational certifications, safety trainingOften requires dispatch or logistics certifications
Work EnvironmentMonitoring control systems, overseeing equipment remotelyCoordinating dispatch activities, communicating with field teams
Industry UsageUtilities, transportation, manufacturingLogistics, transportation, emergency services

The Remote Control Room Operator primarily monitors and controls equipment remotely within industrial or utility settings, focusing on safety and operational efficiency. In contrast, the Remote Dispatch Coordinator manages dispatch activities, coordinating personnel and resources remotely. While both roles require strong communication skills and industry-specific knowledge, their core responsibilities and certifications differ, making each role unique within their respective industries.

What are common challenges faced by remote control room operators, and how can they be managed?

Remote Control Room Operators often face challenges such as responding quickly to system alerts, maintaining high situational awareness, and troubleshooting issues without being physically present at the site. Effective management of these challenges involves strong communication skills, proficiency with monitoring software, and the ability to follow detailed operational procedures. Collaborating closely with on-site teams and staying current with system updates also helps operators address issues promptly and ensures smooth operations.

What is a remote control room operator?

Remote Control Room Operators are professionals responsible for monitoring and managing the operations of industrial facilities, such as power plants, manufacturing sites, or data centers, from a centralized control room, often located offsite. They use advanced computer systems and communication tools to observe equipment performance, respond to alarms, and coordinate with onsite staff to ensure safe and efficient processes. Their role helps maintain operational continuity, troubleshoot issues remotely, and optimize system performance, especially in environments where on-site presence is limited or hazardous.

What skills and qualifications are needed to be a remote control room operator?

To thrive as a Remote Control Room Operator, you need a solid understanding of process operations, troubleshooting, and safety protocols, often supported by a technical diploma or relevant certification. Familiarity with SCADA systems, distributed control systems (DCS), and other industrial monitoring software is typically required. Strong attention to detail, situational awareness, and effective communication are vital soft skills for this role. These skills ensure the safe and efficient monitoring and management of critical operations, minimizing downtime and preventing incidents.

What are the most commonly searched types of Control Room Operator jobs in Utah?

The most popular types of Control Room Operator jobs in Utah are:

What are popular job titles related to Remote Control Room Operator jobs in Utah?

For Remote Control Room Operator jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Control Room Operator jobs in Utah look for?

The top searched job categories for Remote Control Room Operator jobs in Utah are:

What cities in Utah are hiring for Remote Control Room Operator jobs?

Cities in Utah with the most Remote Control Room Operator job openings:

Remote Control Room Operator jobs near you

Customer Service Manager

Romex Pest Control

Pleasant Grove, UT • Remote

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

CUSTOMER SERVICE MANAGER

At Romex, exceptional customer care is at the heart of everything we do and that starts with the people who lead our Customer Service team. We're looking for a Customer Service Manager who's ready to guide a talented CSR team, sharpen their performance, and build a service experience customers genuinely trust.

This is more than a management role; it's a chance to shape how a growing pest control company shows up for its customers every single day. You'll coach and develop your team, drive the KPIs and quality standards that keep operations running at their best, and act as the connective tissue between Customer Service, Sales, and our technicians in the field. You'll have real influence on department strategy, real autonomy to build the team culture you want to see, and real support to bring both your in-office and remote CSRs together as one team.

If you're looking for a role where your leadership is seen, your ideas are heard, and your impact is measurable, Romex is where you build that career.
COMPENSATION amp; BENEFITS
  • Base Salary: $60,000 – $70,000 (DOE)
  • Performance bonus opportunities
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) with generous company match
  • Employee Stock Purchase Program

KEY RESPONSIBILITIES
Team Leadership amp; Culture
  • Support and lead the CSR team in day-to-day operations, serving as a reliable point of guidance and support
  • Conduct regular one-on-one meetings with team members to provide constructive feedback and encourage ongoing professional growth
  • Foster a positive, inclusive team environment through recognition programs, friendly competitions, and consistent communication
  • Ensure remote team members feel connected, supported, and included as valued members of the team
Performance amp; Quality Management
  • Monitor weekly performance metrics, including call volume, missed calls, alerts, and availability
  • Partner with team members to set individual goals and support them in achieving performance benchmarks
  • Conduct regular quality checks on calls, alerts, and scheduling accuracy to uphold high service standards
  • Deliver constructive feedback and coordinate retraining as needed to maintain consistent service quality
Development amp; Collaboration
  • Onboard and train new hires, and develop clear, useful guides and resources for the CSR team
  • Provide ongoing learning opportunities and coaching to support continuous improvement across the team
  • Communicate proactively and effectively with departments such as Sales and Technicians to ensure alignment on service delivery and timely issue resolution
Strategy amp; Customer Escalations
  • Collaborate with upper management to align on department goals and objectives
  • Meet regularly with the team lead to provide guidance, share updates, and ensure overall departmental success
  • Handle escalated customer concerns with professionalism, empathy, and efficiency, ensuring timely resolution and customer satisfaction
QUALIFICATIONS
  • 2+ years of leadership experience
  • Pest control industry knowledge
  • FieldRoutes CRM proficiency (Required)
  • Proven track record of meeting or exceeding department objectives
  • Excellent communication, leadership, and problem-solving skills
WHY JOIN US?
  • Lead and develop a CSR team, with the autonomy to shape coaching, training, and quality standards your way
  • Work alongside supportive upper management that values your input on department goals and strategy
  • See the direct impact of your leadership on customer satisfaction, team performance, and company growth
  • Grow your career in a stable, expanding industry with clear room for advancement as Romex scales

Apply