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Remote Control Room Operator Jobs in Rhode Island

PenBay Media LLC

Remote Pilot Operator

Warwick, RI · On-site +1

Experience as a computer operator, RPO, air traffic control specialist, or (student) pilot is ... The Remote Pilot Operator (RPO) operates a combination of Cathode Ray Tube (CRT)/keyboard/Voice ...

UNFI

Retail Pricing Specialist

Providence, RI · On-site +1

Research and resolve cost discrepancies and product issues with inventory control, Buyer, and ... Remote associates are welcome to work from the office but are not required to do so. While remote ...

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Remote Control Room Operator information

What is a remote control room operator?

Remote Control Room Operators are professionals responsible for monitoring and managing the operations of industrial facilities, such as power plants, manufacturing sites, or data centers, from a centralized control room, often located offsite. They use advanced computer systems and communication tools to observe equipment performance, respond to alarms, and coordinate with onsite staff to ensure safe and efficient processes. Their role helps maintain operational continuity, troubleshoot issues remotely, and optimize system performance, especially in environments where on-site presence is limited or hazardous.

What skills and qualifications are needed to be a remote control room operator?

To thrive as a Remote Control Room Operator, you need a solid understanding of process operations, troubleshooting, and safety protocols, often supported by a technical diploma or relevant certification. Familiarity with SCADA systems, distributed control systems (DCS), and other industrial monitoring software is typically required. Strong attention to detail, situational awareness, and effective communication are vital soft skills for this role. These skills ensure the safe and efficient monitoring and management of critical operations, minimizing downtime and preventing incidents.

What are common challenges faced by remote control room operators, and how can they be managed?

Remote Control Room Operators often face challenges such as responding quickly to system alerts, maintaining high situational awareness, and troubleshooting issues without being physically present at the site. Effective management of these challenges involves strong communication skills, proficiency with monitoring software, and the ability to follow detailed operational procedures. Collaborating closely with on-site teams and staying current with system updates also helps operators address issues promptly and ensures smooth operations.

What is the difference between Remote Control Room Operator vs Remote Dispatch Coordinator?

AspectRemote Control Room OperatorRemote Dispatch Coordinator
CertificationsTypically requires operational certifications, safety trainingOften requires dispatch or logistics certifications
Work EnvironmentMonitoring control systems, overseeing equipment remotelyCoordinating dispatch activities, communicating with field teams
Industry UsageUtilities, transportation, manufacturingLogistics, transportation, emergency services

The Remote Control Room Operator primarily monitors and controls equipment remotely within industrial or utility settings, focusing on safety and operational efficiency. In contrast, the Remote Dispatch Coordinator manages dispatch activities, coordinating personnel and resources remotely. While both roles require strong communication skills and industry-specific knowledge, their core responsibilities and certifications differ, making each role unique within their respective industries.

What are popular job titles related to Remote Control Room Operator jobs in Rhode Island?

For Remote Control Room Operator jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Remote Control Room Operator jobs in Rhode Island look for?

The top searched job categories for Remote Control Room Operator jobs in Rhode Island are:

What cities in Rhode Island are hiring for Remote Control Room Operator jobs?

Cities in Rhode Island with the most Remote Control Room Operator job openings:

Remote Control Room Operator jobs near you
Infographic showing various Remote Control Room Operator job openings in Rhode Island as of June 2026, with employment types broken down into 2% As Needed, 61% Full Time, 34% Part Time, 2% Temporary, and 1% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution.

Remote Pilot Operator

Warwick, RI • On-site, Remote

PenBay Media LLC
See more jobs at PenBay Media LLCexternal

Full-time

Posted 21 days ago

Job description

PenBay is looking for motivated, computer-savvy individuals to work as Remote Pilot Operators. No aviation experience is required, but helpful. Experience as a computer operator, RPO, air traffic control specialist, or (student) pilot is highly desirable. Candidates that have completed aviation studies coursework, are certified in the terminal radar lab or en route lab, or otherwise possess a working knowledge of the FAAO JO 7110.65 are preferred.
Position Summary:
The Remote Pilot Operator (RPO) operates a combination of Cathode Ray Tube (CRT)/keyboard/Voice Communication System (VCS) to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology.
PLEASE NOTE: This is NOT a UAS / UAV / RPV Pilot / Operator position
This is a Full-time position
Requirements
Qualifications:
High school diploma or equivalent and at least one (1) year of experience in a comparable position.
Demonstrated minimum keyboard speed of forty (40) wpm with ninety (90) percent accuracy rate
Ability to read and interpret materials such as diagrams and manuals
Ability to speak clearly and be understood
Proficiency with MS Office Suite (Word, Excel, etc), desirable
Basic familiarization of current technologic tools (tablets, notebooks, applications, etc.) a plus
Experience working in a multidisciplinary team, preferred
Candidates will be subject to FAA security screening
Competencies and Skills:
RPO must be laboratory certified within the first 120 days calendar days of reporting for duty at the facility.
Exceptional customer service orientation
Ability to work productively with a wide range of people and co-workers
Effective oral and written communication skills
Effective team building skills
Certification Requirements:
Each new RPO shall complete knowledge and skills tests for each area/sector to be supported.
Each knowledge test will be graded and must be passed with a score of at least 70%.
Upon successful completion of the knowledge tests, the RPO will begin training for the skills tests. The RPO shall observe a previously certified RPO, an FAA employee, or Contractor instructor performing RPO duties on a minimum of five (5) simulation scenarios. The RPO will receive on the job training on at least five (5) but no more than twenty (20) simulation scenarios on each control position to be supported, after which an FAA representative will observe their performance and determine if certification will be granted.
The RPO shall achieve simulation laboratory certification within one hundred twenty (120) days of reporting for duty at the facility.

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