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Remote Control Room Operator Jobs in North Carolina

ACT Power Services

The Onboarding and Training Specialist will be responsible for the development, coordination, and delivery of training programs for ACT Remote Control Center (ARCC) Operators and Engineers. This role ...

SAIC

CLT Remote Pilot Operator

Charlotte, NC · Remote

We are looking for Full-time, Remote Pilot Operator (RPO) candidates to join the SAIC Controller ... A well-trained Air Traffic Control (ATC) workforce plays an essential role in fulfilling this ...

SAIC

CLT Remote Pilot Operator

Charlotte, NC · On-site +1

We are looking for Full-time, Remote Pilot Operator (RPO) candidates to join the SAIC Controller ... A well-trained Air Traffic Control (ATC) workforce plays an essential role in fulfilling this ...

Hitachi

Research Scientist - Power Systems

Raleigh, NC · On-site +1

Engineering & Science Job Schedule: Full time Remote: No Research Scientist - Power Systems The ... Knowledge of transmission or distribution control room operations * Techno-economic analysis and ...

NinjaOne

$108K - $143K/yr

... room helping define the architecture, conventions, and component patterns that the rest of the team ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...

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Remote Control Room Operator information

What is a remote control room operator?

Remote Control Room Operators are professionals responsible for monitoring and managing the operations of industrial facilities, such as power plants, manufacturing sites, or data centers, from a centralized control room, often located offsite. They use advanced computer systems and communication tools to observe equipment performance, respond to alarms, and coordinate with onsite staff to ensure safe and efficient processes. Their role helps maintain operational continuity, troubleshoot issues remotely, and optimize system performance, especially in environments where on-site presence is limited or hazardous.

What skills and qualifications are needed to be a remote control room operator?

To thrive as a Remote Control Room Operator, you need a solid understanding of process operations, troubleshooting, and safety protocols, often supported by a technical diploma or relevant certification. Familiarity with SCADA systems, distributed control systems (DCS), and other industrial monitoring software is typically required. Strong attention to detail, situational awareness, and effective communication are vital soft skills for this role. These skills ensure the safe and efficient monitoring and management of critical operations, minimizing downtime and preventing incidents.

What are common challenges faced by remote control room operators, and how can they be managed?

Remote Control Room Operators often face challenges such as responding quickly to system alerts, maintaining high situational awareness, and troubleshooting issues without being physically present at the site. Effective management of these challenges involves strong communication skills, proficiency with monitoring software, and the ability to follow detailed operational procedures. Collaborating closely with on-site teams and staying current with system updates also helps operators address issues promptly and ensures smooth operations.

What is the difference between Remote Control Room Operator vs Remote Dispatch Coordinator?

AspectRemote Control Room OperatorRemote Dispatch Coordinator
CertificationsTypically requires operational certifications, safety trainingOften requires dispatch or logistics certifications
Work EnvironmentMonitoring control systems, overseeing equipment remotelyCoordinating dispatch activities, communicating with field teams
Industry UsageUtilities, transportation, manufacturingLogistics, transportation, emergency services

The Remote Control Room Operator primarily monitors and controls equipment remotely within industrial or utility settings, focusing on safety and operational efficiency. In contrast, the Remote Dispatch Coordinator manages dispatch activities, coordinating personnel and resources remotely. While both roles require strong communication skills and industry-specific knowledge, their core responsibilities and certifications differ, making each role unique within their respective industries.

What are the most commonly searched types of Control Room Operator jobs in North Carolina?

The most popular types of Control Room Operator jobs in North Carolina are:

What are popular job titles related to Remote Control Room Operator jobs in North Carolina?

For Remote Control Room Operator jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Remote Control Room Operator jobs in North Carolina look for?

The top searched job categories for Remote Control Room Operator jobs in North Carolina are:

What cities in North Carolina are hiring for Remote Control Room Operator jobs?

Cities in North Carolina with the most Remote Control Room Operator job openings:

Remote Control Room Operator jobs near you

Training & Onboarding Specialist

ACT Power Services

Raleigh, NC • On-site, Remote

Full-time

Posted 29 days ago

Job description

Job Location:

Morrisville, NC 27560 (Hybrid)

ACT Power Services was created to provide industry leading services for our clients. As an independent service provider for solar and storage technologies, we avoid conflicts of interest and maintain a complete focus on our clients' needs. We have taken a no-frills approach to developing our organization to ensure our clients are only paying for services that add value. ACT then leverages a world-class team, state of the art technology, and best-in-class operating practices to ensure every facility is operated in a manner that maximizes production, preserves compliance, and ensures the safety of our personnel and communities. Our vision is to reshape the industry's benchmark for renewable operations and create the next generation of O&M provider.

The Onboarding and Training Specialist will be responsible for the development, coordination, and delivery of training programs for ACT Remote Control Center (ARCC) Operators and Engineers. This role will also support onboarding activities for new sites, ensuring seamless integration into ACT's operational standards and procedures.

Responsibilities

  • Support new site onboarding by coordinating with internal teams and external stakeholders to ensure readiness of systems, documentation, and personnel
  • Assist with SCADA validation and testing for sites in commissioning phases
  • Create and update training materials including manuals, standard operating procedures (SOPs), quick reference guides, and LMS content
  • Develop, maintain, and deliver comprehensive training programs for ARCC Operators and Engineers, covering operational procedures, SCADA systems, DAS platforms, electrical technical knowledge and relevant internal processes
  • Track and maintain training records for all ARCC Operators and Engineers, ensuring compliance with training requirements and certifications
  • Conduct periodic training audits and site readiness assessments to ensure adherence to ACT operational standards
  • Stay current with industry best practices, NERC/FERC requirements, and emerging technologies relevant to remote control center operations

Requirements

  • Excellent verbal and written communication skills, with the ability to present technical information clearly to both technical and non-technical audiences
  • Strong interpersonal and facilitation skills
  • Solid understanding of SCADA systems, DAS platforms, relay functional diagrams, and single-line diagrams (SLDs)
  • Strong analytical and problem-solving skills with attention to detail
  • Excellent organizational and project management skills, with the ability to manage multiple onboarding and training initiatives simultaneously
  • Proficient with Microsoft Office Suite and related software; experience with Learning Management Systems (LMS) is a plus
  • Self-starter capable of working independently and collaboratively across teams without continuous oversight

Education and Experience

  • Bachelor's degree in Engineering, Education, Instructional Design, Physics., Environmental Science, Technology, or a related field, or an additional 2+ years of industry-related experience in lieu of degree
  • Prior experience with ARCC or similar remote control center operations strongly preferred
  • Experience supporting site onboarding or commissioning activities is a plus

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times

Benefits

  • 401(k) with employer match
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Account
  • Health Savings Account
  • Short-term and Long-term disability
  • Critical illness
  • Paid Time Off
  • Parental Leave
  • Paid Holidays
  • Employee assistance program
  • Life insurance
  • Opportunities for advancement
  • Training and Development
  • Legal and Identity Theft
  • Pet Insurance

Act Power Services does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies.