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Remote Contingent Workforce Management Jobs in Jackson, NJ

Resource Planning Analyst

New York, NY · Remote

$43K - $102K/yr

Job Location Remote - open to all US states Schedule/Hours Monday through Friday between 12:30 PM-9 ... Continue development of workforce management and analytics skills to grow within the function ...

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Remote Customer Service Reps | NJ | $18-$19/hr Start date 9/21/2026 Ready for a remote opportunity ... workforce management services, has successfully delivered strategic solutions to large and small ...

Proven experience in strategic planning, workforce management, and executive presentation ... For most roles, flexible hours and/or an element of remote working are usually possible. Please ...

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Remote Contingent Workforce Management information

See Jackson, NJ salary details

$25K

$76.5K

$162.2K

How much do remote contingent workforce management jobs pay per year?

As of Aug 26, 2026, the average yearly pay for remote contingent workforce management in Jackson, NJ is $76,531.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $92,100.00 per year, depending on experience, location, and employer.

What is remote contingent workforce management?

Remote Contingent Workforce Management refers to the oversight, coordination, and administration of temporary, contract, or freelance workers who perform their roles offsite, often from various locations. This process involves sourcing, onboarding, managing, and paying contingent workers who are not full-time employees and do not work in a traditional office setting. Effective remote contingent workforce management ensures compliance, productivity, and communication among distributed teams while controlling labor costs. It often leverages technology platforms to track performance, manage contracts, and facilitate collaboration. This approach is increasingly popular as organizations seek flexible staffing solutions and access to a wider talent pool.

What are common challenges faced in remote contingent workforce management, and how can they be addressed?

Remote contingent workforce management often involves overcoming challenges such as ensuring consistent communication, maintaining compliance with varying labor laws, and integrating contingent workers into existing teams. To address these issues, many organizations implement centralized digital platforms for onboarding, project tracking, and communication. Regular check-ins, clear documentation of processes, and strong collaboration with HR and legal teams help ensure both productivity and compliance. Building a sense of inclusion among remote contingent workers is also crucial, which can be fostered through virtual team meetings and recognition programs.

What are the key skills and qualifications needed to thrive as a remote contingent workforce manager, and why are they important?

To excel as a Remote Contingent Workforce Manager, you typically need expertise in workforce planning, talent acquisition, contract negotiation, and a background in human resources or business administration. Familiarity with vendor management systems (VMS), applicant tracking systems (ATS), and relevant certifications like SIA's Certified Contingent Workforce Professional (CCWP) are highly valuable. Excellent communication, problem-solving, and relationship-building skills set top performers apart in managing distributed teams and stakeholders. These skills ensure effective oversight, compliance, and optimization of a flexible workforce in a remote environment.

What is the difference between Remote Contingent Workforce Management vs Remote Workforce Coordinator?

AspectRemote Contingent Workforce ManagementRemote Workforce Coordinator
Primary FocusOverseeing and managing external contingent workers and vendorsCoordinating internal remote employees and scheduling
ResponsibilitiesVendor relations, compliance, onboarding, and performance managementScheduling, communication, and supporting remote team members
CredentialsHR, procurement, or workforce management experienceAdministrative or HR background
Work EnvironmentVendor management platforms, HR systems, remote collaboration toolsCommunication tools, scheduling software, internal platforms

Remote Contingent Workforce Management focuses on managing external contractors and vendors, ensuring compliance and performance. In contrast, Remote Workforce Coordinators handle internal remote staff, focusing on scheduling and communication. Both roles require strong organizational skills but serve different aspects of remote workforce management.

What cities near Jackson, NJ are hiring for Remote Contingent Workforce Management jobs?

Cities near Jackson, NJ with the most Remote Contingent Workforce Management job openings:

Workforce Management Manager

New Brunswick, NJ • Remote


Renewal by Andersen Metro & Midwest
Construction • 501 - 1,000 employees

8.2

Company rating: 8.2 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

1st of 39 rated national retailers

Great coworkers

People enjoy working here

Good employer


$90K - $110K/yr

Full-time

Posted 20 days ago


Job description

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world's largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.

The Role

You'll own workforce management for an inside sales center of roughly 200 agents across two sites and a predominantly remote team. The operation is straightforward, but it runs seven days a week and needs someone keeping a close eye on the data, the staffing, and the leads. Our Verint platform is live — we need someone to tune it and own it, not learn it from scratch.

You'll lead two WFM analysts, own forecasting and scheduling, and make sure we're staffing to work our daily leads smartly. It's hands-on work with a clear path to grow as the function and team grow.

What You'll Own

  • Forecasting contact volume across inbound, outbound, and text by interval, day, and week
  • Building and publishing schedules that match the forecast, including remote and flexible shifts
  • Managing schedules, adherence, and coverage for a predominantly remote workforce across multiple states
  • Staffing outbound strategically against the daily lead flow (~1,000 leads/day) — pacing calls to work leads smart, not just dialing to hit activity numbers
  • Keeping eyes on service level, abandon, and adherence, and making the staffing call when volume shifts
  • Tracking agent activity and productive time, and owning that monitoring so coaches can coach
  • Managing PTO, shift changes, and coverage against staffing needs
  • Producing weekly adherence and exception reporting, and handing clean data to payroll
  • Tuning Verint so we use what we're paying for
  • Building a sensible coverage model for 98 weekly operating hours: live eyes where it matters, alerts and simple floor playbooks on the rest
  • Baking shrinkage (coaching, training, meetings, QA) into the staffing math
  • Capacity planning for hiring classes, ramp, and seasonal pushes
  • Leading, developing, and setting clear numbers for the two WFM analysts

What You Need

  • Hands-on Verint experience at a tuning level, not just as a user. You refine it, you don't need to be taught it.
  • Proven WFM experience managing a predominantly remote team. You know how adherence, coverage, and real-time management work differently when the floor is distributed.
  • Contact-center forecasting and scheduling experience
  • Comfort keeping an eye on intraday staffing and making adjustments as the day shifts
  • Ability to explain complex WFM concepts in plain language to non-WFM leaders
  • Experience leading or directing a small team, formally or informally
Pay Range
$90,000—$110,000 USD
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
SMS terms: Windows, LLC offers you the option to engage in SMS text conversations about your job application. By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel and HELP for help.
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Working at Renewal By Andersen

Perks for frontline workers

From Renewal By Andersen, via Breakroom

  • Flexible Scheduling

  • Career Growth

  • Paid Training

  • Friendly Environment

  • Employee Recognition

  • Strong Team-Building

About Renewal By Andersen, in their own words

From Renewal By Andersen

Renewal by Andersen’s Signature Service is committed to giving you the best customer experience possible, through the perfect combination of the best people in the industry, a superior process, and an exclusive product.

Learn more about the benefits of Renewal by Andersen’s Signature Service:

Professional Installation. With Renewal by Andersen, you get the product reputation of Andersen Windows with the master work of passionate installers.

Superior Performance. Andersen’s exclusive Fibrex® composite material lasts longer, performs better, and is stronger than vinyl.*

Energy Efficiency. Renewal by Andersen’s energy efficient windows are ENERGY STAR® certified and can reduce heating and cooling costs.

Hassle-Free Process. Renewal by Andersen eliminates the need to work with multiple companies. We are responsible for all aspects of your window replacement and installation.

Long-term value. Our comprehensive, hands-on approach ensures your window and installation quality, beauty, and energy savings last for many years.

Unrivaled Beauty. Renewal by Andersen offers a wealth of styles, colors, grilles and more for our replacement windows, patio doors, and entry doors to fit any home.

Company values

From Renewal By Andersen

Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We’re committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work.

Diversity and inclusion statement

From Renewal By Andersen

Be Renewal. Be You.

We are committed to demonstrating mutual respect and appreciation for our similarities and differences (for example, race, color, culture, gender, sexual orientation, gender identity or expression, religion, education, military service, ethnicity, age, language, physical ability, and thought) so that each employee can realize their potential and we exceed our customers’ expectations.


What Renewal By Andersen employees say

Pay

Benefits

Hours and flexibility

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