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Remote Content Moderator Jobs in Mokena, IL (NOW HIRING)

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Remote Content Moderator information

See Mokena, IL salary details

$38.9K

$124.9K

How much do remote content moderator jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote content moderator in Mokena, IL is $118,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,000.00 and $124,000.00 per year, depending on experience, location, and employer.

What is a remote content moderator?

A Remote Content Moderator is responsible for reviewing and enforcing content guidelines on online platforms to ensure a safe and appropriate user experience. This involves monitoring user-generated content such as text, images, and videos for violations like hate speech, violence, or explicit material. Moderators may work with predefined policies to approve, reject, or escalate content as needed. The role requires strong attention to detail, adherence to community standards, and may involve exposure to sensitive material. Remote moderators typically work from home, often on a flexible or shift-based schedule.

What are the key skills and qualifications needed to thrive as a remote content moderator?

To thrive as a Remote Content Moderator, you need strong attention to detail, critical thinking, and a solid understanding of online guidelines or community standards, often supported by a high school diploma or relevant experience. Familiarity with content management systems, moderation platforms, and sometimes ticketing or workflow tools is commonly required. Excellent communication skills, resilience to repetitive tasks, and good judgment are standout soft skills for this role. These abilities ensure that user-generated content is reviewed efficiently, maintaining a safe and positive online environment.

What are the typical challenges faced by remote content moderators, and how can they be managed?

Remote content moderators often encounter challenges such as reviewing high volumes of content, making sensitive judgment calls, and occasionally handling distressing material. Effective time management, access to supportive team resources, and regular training in company policies help address these challenges. Many employers also offer mental health support and encourage regular breaks to maintain well-being. Collaborating with team leads and other moderators through chat or virtual meetings can provide additional guidance and a sense of community in the remote work setting.

How do you become a remote content moderator?

To become a remote content moderator, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to handle sensitive content. Relevant experience in customer service, familiarity with moderation tools, and the ability to work independently are also important; some employers may require training or certification in content moderation or online safety.

How much do remote content moderators get paid?

Remote content moderators typically earn between $12 and $20 per hour, depending on experience, employer, and location. Some positions offer additional benefits such as flexible schedules and training in content review tools, with pay rates varying by company and region.

What job categories do people searching Remote Content Moderator jobs in Mokena, IL look for?

The top searched job categories for Remote Content Moderator jobs in Mokena, IL are:

What cities near Mokena, IL are hiring for Remote Content Moderator jobs?

Cities near Mokena, IL with the most Remote Content Moderator job openings:

Remote Content Moderator jobs near you
Infographic showing various Remote Content Moderator job openings in Mokena, IL as of August 2026, with employment types broken down into 71% Full Time, 13% Part Time, and 16% Contract. Highlights an 100% Remote job distribution, with an average salary of $118,281 per year, or $56.9 per hour.

Sr. Support Content Strategist (Remote)

Inspira Financial

Oak Brook, IL • Remote

Full-time

Posted 22 days ago

Inspira Financial rating

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

The Sr. Support Content Strategist is responsible for developing, implementing, and maintaining the support content strategy for partner, administrator, and member-facing Help Centers across Inspira's white-label platform. This role leads the creation, governance, optimization, and delivery of self-service support content, ensuring information is accurate, accessible, scalable, and aligned with partner-specific requirements. This position collaborates closely with Support, Implementation, Product, UX Writing, Compliance, and other stakeholders to drive content effectiveness, support successful partner implementations, and improve the overall user experience through data-driven content strategies.


1.Develop, prioritize, and manage the support content backlog across Health Wallet, Health Wallet Manager, and related platforms.

2. Create, maintain, and optimize support content for multiple audiences, including members, organization administrators, and partner administrators.

3. Configure and launch Help Center libraries for new partners by adapting existing content to partner-specific branding, benefit plans, and program requirements.

4. Partner with Implementation teams to support partner onboarding and Help Center deployment activities in alignment with go-live timelines.

5. Develop and maintain content strategies that support white-label, single sign-on (SSO), API, and other platform configurations.

6. Establish and maintain governance standards to ensure content quality, consistency, accuracy, and scalability across multiple Help Center libraries.

7. Collaborate with UX Writers, Product teams, and subject matter experts to develop and update content supporting product enhancements and feature releases.

8. Monitor and analyze Help Center performance metrics, including search activity, self-service utilization, article effectiveness, support trends, and ticket deflection data.

9. Identify content gaps, improvement opportunities, and emerging support needs using customer and operational data.

10. Optimize content discoverability and usability across Help Centers, search functions, and AI-powered support tools.

11. Develop and maintain content standards, taxonomies, workflows, and best practices that support effective knowledge management.

12. Build and maintain collaborative relationships with Support, Implementation, Product, Compliance, Legal, and other stakeholders.

13. Provide guidance and expertise on support content strategy, governance, and knowledge management practices.

14. Perform other duties as assigned within the nature and level of work.

Bachelor's degree in Communications, English, Journalism, Technical Writing, Marketing, Information Science, User Experience, or a related field

Minimum of six (6) years of experience in help center management, knowledge management, content strategy, editorial operations, or technical content development, with atleast two (2) years in a senor or lead role

Experience managing content across multiple audiences, product configurations, brands, or regulatory requirements

Experience developing content governance frameworks, taxonomies, standards, and knowledge management processes

Experience analyzing content performance metrics and using data to drive content strategy and prioritization

Ability to develop scalable content frameworks and governance models across multiple content libraries

Experience writing and managing content for multiple audiences, preferably within a B2B2C environment

Excellent written, verbal, and interpersonal communication skills

Strong editorial judgment and ability to communicate complex topics in clear, user-friendly language

Ability to influence and collaborate effectively with cross-functional stakeholders

Strong project management and organizational skills with the ability to manage multiple priorities simultaneously

Ability to identify process improvements and drive operational consistency across content programs

Experience working in highly regulated industries or environments with compliance review processes preferred

Familiarity with health spending benefits, including HSA, FSA, HRA, LSA, and commuter programs.

What Inspira Financial employees say

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Hours and flexibility

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