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Remote Contact Tracing Jobs in Ridgewood, NJ (NOW HIRING)

MMC Group LP

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Remote Customer Service Representative - NJ only - BYOD

Jersey City, NJ · Remote

$18 - $19/day

00% Remote - New Jersey Residents Only | $18 We're hiring Customer Service Representatives to support individuals and families with health insurance Marketplace questions, applications, eligibility ...

AppleOne

Customer Service Representative

Newark, NJ · On-site +1

$19/hr

Customer Service Representative REMOTE - CANDIDATE RESIDING IN NJ CAN ONLY APPLY Start Date: Sep ... If you need a reasonable accommodation for any part of the employment process, please contact your ...

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All JobsContact Tracing JobsRemote Contact Tracing JobsRemote Contact Tracing Jobs in Ridgewood, NJ

Remote Contact Tracing information

See Ridgewood, NJ salary details

$13

$19

$25

How much do remote contact tracing jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote contact tracing in Ridgewood, NJ is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $23.85 per hour, depending on experience, location, and employer.

What is a remote contact tracing?

A Remote Contact Tracing job involves calling individuals who have been exposed to a contagious disease to provide guidance, assess symptoms, and offer resources. Contact tracers collect relevant information, educate contacts on quarantine procedures, and help prevent further spread. This role typically requires strong communication skills, attention to detail, and the ability to handle sensitive information confidentially. Remote contact tracers work from home but collaborate with public health teams to ensure effective case management.

What does a remote contact tracer do?

A typical day for a Remote Contact Tracer involves reaching out to individuals who have been identified as contacts of someone diagnosed with an infectious disease, mainly via phone or secure online platforms. You will collect relevant information, provide guidance on quarantine protocols, and answer questions about the disease or public health resources. Collaboration with supervisors and other team members is common, especially for complex cases or follow-ups. The remote nature of the job means you'll be working from home, following a structured schedule, and adhering to privacy and data security protocols at all times.

What are the key skills and qualifications needed for remote contact tracing?

To succeed as a Remote Contact Tracing professional, you need a background in public health, strong communication abilities, and data entry proficiency, often supported by training in epidemiology or a related field. Familiarity with contact tracing software platforms, electronic databases, and sometimes HIPAA certification is typically required. Attention to detail, active listening, and cultural sensitivity are valuable soft skills that enhance effectiveness in this position. These competencies are crucial for accurately gathering sensitive information, maintaining confidentiality, and providing support to affected individuals during public health investigations.

What are popular job titles related to Remote Contact Tracing jobs in Ridgewood, NJ?

For Remote Contact Tracing jobs in Ridgewood, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Contact Tracing jobs in Ridgewood, NJ look for?

The top searched job categories for Remote Contact Tracing jobs in Ridgewood, NJ are:

What cities near Ridgewood, NJ are hiring for Remote Contact Tracing jobs?

Cities near Ridgewood, NJ with the most Remote Contact Tracing job openings:

Remote Contact Tracing jobs near you
Infographic showing various Remote Contact Tracing job openings in Ridgewood, NJ as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% Remote job distribution, with an average salary of $41,455 per year, or $19.9 per hour.

Remote Customer Service Representative - NJ only - BYOD

MMC Group LP

Jersey City, NJ • Remote

$18 - $19/day

Full-time

Medical, Dental, Vision

Posted 4 days ago

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Job description

00% Remote – New Jersey Residents Only | $18

We're hiring Customer Service Representatives to support individuals and families with health insurance Marketplace questions, applications, eligibility, and enrollment.

This is a work-from-home opportunity exclusively for New Jersey residents.

Position Details

Position: Customer Service Representative
Location: 100% Remote – New Jersey Residents Only
Pay Rate:

  • $18.00/hr – English
  • $19.00/hr- Bilingual /Spanish

Education: High School Diploma, GED, or equivalent required. Associate degree or higher preferred.

What You'll Do

  • Handle inbound and outbound customer calls.
  • Assist individuals and families with health insurance Marketplace applications.
  • Help customers understand eligibility determinations and enrollment options.
  • Process applications, household information, income information, and health plan enrollment.
  • Assist with life-event changes, demographic updates, disenrollment requests, and Special Enrollment Periods.
  • Accurately document customer interactions in required systems.
  • Provide requested information and materials through mail, email, or download.
  • Transfer or escalate complex customer issues when necessary.
  • Follow confidentiality, privacy, quality, and performance standards.
  • Participate in required training, meetings, and program updates.

Training

Monday–Friday | 8:00 AM–4:30 PM ET
Duration: 3 weeks

Candidates must be available for the entire training and nesting period. No prescheduled appointments or planned absences should occur during training.

Camera participation is required throughout training and nesting.

Work Schedule

During Open Enrollment (November 1–January 31), candidates must have flexibility to work within extended operating hours, including:

  • Monday–Friday: 8:00 AM–8:00 PM ET
  • Saturday: 8:00 AM–5:00 PM ET
  • Select Sundays: 8:00 AM–5:00 PM ET
  • Extended hours up to 10:00 PM ET during the final days of Open Enrollment.

Outside Open Enrollment, operating hours are generally Monday–Friday, 8:00 AM–5:00 PM ET.

Work-From-Home Requirements

This is a Bring Your Own Device (BYOD) position. Candidates must have:

  • A computer that meets required technical specifications.
  • A second monitor.
  • Reliable traditional wired home internet — cellular-based internet is not permitted.
  • A smartphone capable of using a required authentication application.
  • A private, quiet, distraction-free workspace.
  • Reliable attendance and the ability to work independently from home.

What We're Looking For

  • Strong customer service and communication skills.
  • Ability to handle a high volume of customer interactions.
  • Good computer and data-entry skills.
  • Ability to learn and navigate multiple systems.
  • Strong attention to detail and documentation skills.
  • Professional and dependable work habits.
  • Excellent attendance and punctuality.
  • Ability to maintain customer confidentiality.
  • Flexibility to work required Open Enrollment hours.

Apply Today!

If you're a New Jersey resident looking for a 100% remote customer service opportunity, apply today!


Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job.

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.