Nashville, TN · Remote
$19.50/hr
The ability to exhibit excellent customer service skills will have a direct impact to the Inizio organization and to our client. This is your opportunity to join Inizio Engage and represent a top ...
New
Nashville, TN · Remote
$19.50/hr
The ability to exhibit excellent customer service skills will have a direct impact to the Inizio organization and to our client. This is your opportunity to join Inizio Engage and represent a top ...
New
Phoenix, AZ · Remote
$19.50/hr
The ability to exhibit excellent customer service skills will have a direct impact to the Inizio organization and to our client. This is your opportunity to join Inizio Engage and represent a top ...
New
Phoenix, AZ · Remote
$19.50/hr
The ability to exhibit excellent customer service skills will have a direct impact to the Inizio organization and to our client. This is your opportunity to join Inizio Engage and represent a top ...
New
Charlotte, NC · Remote
$19.50/hr
The ability to exhibit excellent customer service skills will have a direct impact to the Inizio organization and to our client. This is your opportunity to join Inizio Engage and represent a top ...
New
Charlotte, NC · Remote
$19.50/hr
The ability to exhibit excellent customer service skills will have a direct impact to the Inizio organization and to our client. This is your opportunity to join Inizio Engage and represent a top ...
New
Las Vegas, NV · Remote
$19.50/hr
The ability to exhibit excellent customer service skills will have a direct impact to the Inizio organization and to our client. This is your opportunity to join Inizio Engage and represent a top ...
New
Las Vegas, NV · Remote
$19.50/hr
The ability to exhibit excellent customer service skills will have a direct impact to the Inizio organization and to our client. This is your opportunity to join Inizio Engage and represent a top ...
New
Colorado Springs, CO · Remote
$19.50/hr
The ability to exhibit excellent customer service skills will have a direct impact to the Inizio organization and to our client. This is your opportunity to join Inizio Engage and represent a top ...
New
Colorado Springs, CO · Remote
$19.50/hr
The ability to exhibit excellent customer service skills will have a direct impact to the Inizio organization and to our client. This is your opportunity to join Inizio Engage and represent a top ...
New
Kansas City, MO · Remote
$19.50/hr
The ability to exhibit excellent customer service skills will have a direct impact to the Inizio organization and to our client. This is your opportunity to join Inizio Engage and represent a top ...
New
Kansas City, MO · Remote
$19.50/hr
The ability to exhibit excellent customer service skills will have a direct impact to the Inizio organization and to our client. This is your opportunity to join Inizio Engage and represent a top ...
New
$19.50/hr
The ability to exhibit excellent customer service skills will have a direct impact to the Inizio organization and to our client. This is your opportunity to join Inizio Engage and represent a top ...
$19.50/hr
The ability to exhibit excellent customer service skills will have a direct impact to the Inizio organization and to our client. This is your opportunity to join Inizio Engage and represent a top ...
Dallas, TX · Remote
$19.50/hr
The ability to exhibit excellent customer service skills will have a direct impact to the Inizio organization and to our client. This is your opportunity to join Inizio Engage and represent a top ...
New
Dallas, TX · Remote
$19.50/hr
The ability to exhibit excellent customer service skills will have a direct impact to the Inizio organization and to our client. This is your opportunity to join Inizio Engage and represent a top ...
New
... education and coaching. Expectations for Focus & Presence * To support patients and each other ... Comfort in a remote contact center setting with back-to-back calls, defined performance metrics ...
... education and coaching. Expectations for Focus & Presence * To support patients and each other ... Comfort in a remote contact center setting with back-to-back calls, defined performance metrics ...
As the remote Contact Center Specialist, you will play a vital role in the level of service our ... Other duties as assigned and directed by your supervisor Required Qualifications: * Excellent ...
New
Quick apply
As the remote Contact Center Specialist, you will play a vital role in the level of service our ... Other duties as assigned and directed by your supervisor Required Qualifications: * Excellent ...
New
As the remote Contact Center Specialist, you will play a vital role in the level of service our ... Other duties as assigned and directed by your supervisor Required Qualifications: * Excellent ...
New
As the remote Contact Center Specialist, you will play a vital role in the level of service our ... Other duties as assigned and directed by your supervisor Required Qualifications: * Excellent ...
New
Hauppauge, NY · On-site +1
$19/hr
As the remote Contact Center Specialist, you will play a vital role in the level of service our ... Other duties as assigned and directed by your supervisor Required Qualifications: * Excellent ...
Hauppauge, NY · On-site +1
$19/hr
As the remote Contact Center Specialist, you will play a vital role in the level of service our ... Other duties as assigned and directed by your supervisor Required Qualifications: * Excellent ...
Manhattan, NY · On-site +1
... CX, contact center, or customer operations leadership experience, with direct people management responsibility * Demonstrated experience leading remote or distributed teams of 50 or more across ...
Manhattan, NY · On-site +1
... CX, contact center, or customer operations leadership experience, with direct people management responsibility * Demonstrated experience leading remote or distributed teams of 50 or more across ...
... CX, contact center, or customer operations leadership experience, with direct people management responsibility * Demonstrated experience leading remote or distributed teams of 50 or more across ...
Quick apply
... CX, contact center, or customer operations leadership experience, with direct people management responsibility * Demonstrated experience leading remote or distributed teams of 50 or more across ...
... CX, contact center, or customer operations leadership experience, with direct people management responsibility * Demonstrated experience leading remote or distributed teams of 50 or more across ...
... CX, contact center, or customer operations leadership experience, with direct people management responsibility * Demonstrated experience leading remote or distributed teams of 50 or more across ...
What You'll Do * Own the contact center end-to-end, including: Intake (inbound, outbound, sms ... A leadership role with visibility and direct interaction with executive leadership * The ...
What You'll Do * Own the contact center end-to-end, including: Intake (inbound, outbound, sms ... A leadership role with visibility and direct interaction with executive leadership * The ...
The Director of Customer Contact Center is a high-impact leadership role responsible for the ... Standardize SOPs across all physical hubs and remote tiers to ensure a "one-brand" experience ...
The Director of Customer Contact Center is a high-impact leadership role responsible for the ... Standardize SOPs across all physical hubs and remote tiers to ensure a "one-brand" experience ...
Buffalo, NY · Remote
$53.75 - $71.25/hr
Remote Contact Email : bfesmire@imaginestaffing.net No C2C, C2H, 1099 or Visa Sponsorship/Transfer ... Direct and monitor less experienced resources and coordinate development tasks on small to large ...
Quick apply
Buffalo, NY · Remote
$53.75 - $71.25/hr
Remote Contact Email : bfesmire@imaginestaffing.net No C2C, C2H, 1099 or Visa Sponsorship/Transfer ... Direct and monitor less experienced resources and coordinate development tasks on small to large ...
$111K - $133K/yr
As a Five9 Contact Center Solutions Integrator at Inoria, a Calltower company, you will be bringing ... directed and self-motivated environment • Ability to manage multiple projects at the same time ...
$111K - $133K/yr
As a Five9 Contact Center Solutions Integrator at Inoria, a Calltower company, you will be bringing ... directed and self-motivated environment • Ability to manage multiple projects at the same time ...
Henderson, NV · On-site +1
$16 - $17/hr
DESCRIPTION As the Contact Center Agent, you are responsible for directing potential student ... Dedicated to helping others achieve their education goals. * The duties outlined above are not ...
New
Henderson, NV · On-site +1
$16 - $17/hr
DESCRIPTION As the Contact Center Agent, you are responsible for directing potential student ... Dedicated to helping others achieve their education goals. * The duties outlined above are not ...
New
$11K - $16.7K
0% of jobs
$20.7K is the 25th percentile. Wages below this are outliers.
$16.7K - $22.5K
36% of jobs
$22.5K - $28.2K
0% of jobs
$28.2K - $33.9K
0% of jobs
$33.9K - $39.6K
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$39.6K - $45.4K
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$45.4K - $51.1K
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$51.1K - $56.8K
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$56.8K - $62.5K
12% of jobs
The median wage is $62.8K / yr.
$62.5K - $68.3K
33% of jobs
$68.3K - $74K
19% of jobs
$11K
$50.8K
$74K
| Aspect | Remote Contact Direct Education | Remote Contact Customer Support |
|---|---|---|
| Required Credentials | High school diploma or equivalent; teaching certifications may be preferred | High school diploma or equivalent; customer service experience beneficial |
| Work Environment | Online educational platforms, virtual classrooms | Call centers, online chat, email support |
| Employer & Industry Usage | Educational institutions, e-learning companies | Retail, tech companies, service providers |
| Common Search & Comparison Intent | Jobs involving online teaching or tutoring | Customer service roles in remote settings |
Remote Contact Direct Education focuses on online teaching and educational support, often requiring teaching credentials. In contrast, Remote Contact Customer Support involves assisting customers via calls or chats, emphasizing communication skills. Both roles are remote but serve different industries and skill sets.
$19.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 3 days ago
New
Inizio has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.
Primary responsibilities will be to Represent clients on a variety of projects via inbound/outbound telecommunication with consumers and providers as well as pull through coaching of a team of Healthcare Communicators. The ability to exhibit excellent customer service skills will have a direct impact to the Inizio organization and to our client.
This is your opportunity to join Inizio Engage and represent a top biotechnology company!
Shift: Monday-Friday 11:30am EST-8:00pm EST
Salary: $19.50/hr
Why You'll Love Working Here
We believe great people deserve great support-at work and beyond. That's why we offer a rewards experience designed to help you thrive personally, professionally, and financially:
Competitive pay that recognizes your experience, expertise, and impact
Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
Company-paid holidays so you can rest, recharge, and focus on what matters most
Recognition programs, contests, and awards that celebrate your contributions
Continuous growth opportunities through learning, leadership development, and career advancement support
A collaborative culture where your ideas are valued and your work makes a difference
We're also proud to be recognized for creating an exceptional employee experience:
Best Place to Work in BioPharma - 2022, 2023, 2025
Certified Great Place to Work - 2021, 2023, 2025, 2026
Learn more: https://www.greatplacetowork.com/certified-company/7003732
What will you be doing?
Maintain excellent quality standards for all client programs; adhere to program scripts and guidelines. Accurately collect information required by individual programs and correctly capture in specific program databases.
Exhibit effective communication and tele-management skills.
Converse with callers in an empathetic manner and facilitate the callers in their ability to understand medical terminology, as needed.
Possess effective organizational skills, including working with multiple projects simultaneously.
Adhere to all company policies and Standard Operating Procedures.
Display flexibility within department to maximize utilization, including performing administrative and non-telecommunication duties as needed.
Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA).
What do you need for this position?
High School Diploma, or equivalent work-related experience required.
Excellent verbal, written and listening communication skills.
Competency with a computer keyboard and mouse.
Pleasant telephone manner.
Must have stable, reliable, high speed home internet.
Must have a designated separate home office space that is quiet and away from distractions
The base pay range for this position is $19.50hr. The final compensation offered to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs.
About Inizio Engage
Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.
We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.
To learn more about Inizio Engage, visit us at: https://inizio.com/
Equal Opportunity & Inclusion
Inizio Engage is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
Inizio Engage is committed to providing reasonable accommodations in accordance with applicable law.
Inizio Engage complies with applicable fair chance hiring laws and will consider qualified applicants regardless of criminal history. Where permitted by applicable law, employment offers may be contingent upon the successful completion of a background check. Any information obtained from a background check will be considered in relation to the requirements of the relevant position, consistent with applicable law.
Candidate Use of Artificial Intelligence in Interviews
As part of our commitment to a fair and equitable hiring process, candidates are expected to complete all interview activities without the use of artificial intelligence tools or external assistance unless such assistance is authorized in advance by Inizio Engage or otherwise required in accordance with applicable law. This includes, but is not limited to, using generative artificial intelligence platforms to produce, edit, or guide responses in real time. Candidates may be asked to confirm compliance with this policy. Any violation of this policy may result in disqualification from consideration of employment. Candidates may submit requests for reasonable accommodation in accordance with applicable law to the Inizio Engage Talent Acquisition team.
