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Remote Consumer Cellular Customer Service Jobs in Rochester, MN

MDS Solutions

REMOTE MDS Coordinator

Rochester, MN · On-site +1

$33.50 - $42.75/hr

The role of the Remote MDS Coordinator is to work with our contract partners to plan, organize, and ... Promotes and demonstrates excellence in customer service

MDS Solutions

REMOTE MDS Coordinator

Rochester, MN · Remote

$33.50 - $42.75/hr

The role of the Remote MDS Coordinator is to work with our contract partners to plan, organize, and ... Promotes and demonstrates excellence in customer service

HMG Careers

Remote Life Insurance Agent

Rochester, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Business Development

Rochester, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Consumer Cellular Customer Service information

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How much do remote consumer cellular customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote consumer cellular customer service in Rochester, MN is $22.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $23.94 per hour, depending on experience, location, and employer.

What does a Remote Consumer Cellular Customer Service Representative do?

A Remote Consumer Cellular Customer Service Representative assists customers by answering questions, resolving issues, and providing support over the phone or online from a remote location. Their duties often include helping customers with account management, billing inquiries, technical support, and troubleshooting device problems. Representatives are trained to deliver excellent service and ensure customer satisfaction, all while working from home or another remote setting. This role requires strong communication skills, patience, and the ability to work independently using provided technology.

How does working remotely as a Consumer Cellular Customer Service representative impact collaboration and support from team members?

As a remote Consumer Cellular Customer Service representative, you’ll typically collaborate with your team through digital channels like chat, video meetings, and shared platforms. While you won’t have face-to-face interactions, most companies facilitate regular virtual meetings and provide direct access to supervisors for support. You’ll likely use ticketing systems and internal knowledge bases to resolve customer issues and share information with colleagues. This structure helps maintain strong communication and ensures you never feel isolated, even when working from home.

How much does Consumer Cellular pay per hour?

Consumer Cellular customer service representatives typically earn around $10 to $15 per hour, depending on experience and location. The role often involves remote work, requiring good communication skills and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as a Remote Consumer Cellular Customer Service Representative, and why are they important?

To excel as a Remote Consumer Cellular Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with CRM software, call center platforms, and basic computer applications is typically required. Patience, active listening, and adaptability help you effectively address diverse customer inquiries and build rapport. These competencies ensure efficient issue resolution and contribute to high customer satisfaction in a remote environment.

Does Consumer Cellular work in remote areas?

Consumer Cellular customer service representatives working remotely typically provide support regardless of their physical location, but the company's cellular service coverage depends on the network providers they partner with. Remote workers need a reliable internet connection and a compatible device to perform their duties effectively. Service availability in remote areas is determined by the cellular network coverage, not the remote work arrangement itself.

How to make $1000 a week remotely?

Remote Consumer Cellular Customer Service representatives can increase earnings by working full-time hours, handling a high volume of customer inquiries, and developing strong communication skills. Earning $1000 weekly typically requires consistent work, possibly including overtime or multiple shifts, depending on the pay rate and hours worked per week.

Does Consumer Cellular offer remote work?

Consumer Cellular customer service positions, including remote roles, are available and often involve working from home with flexible schedules. Candidates typically need a reliable internet connection and a quiet environment to perform their duties effectively.

What is the difference between Remote Consumer Cellular Customer Service vs Remote Verizon Customer Service?

AspectRemote Consumer Cellular Customer ServiceRemote Verizon Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Employer & IndustryConsumer cellular provider, telecommunicationsTelecommunications provider, wireless services

Both roles involve remote customer service within the telecommunications industry, requiring similar credentials and work environments. The main difference lies in the specific employer and customer base, with Consumer Cellular focusing on senior-friendly plans and Verizon serving a broader wireless market.

What are popular job titles related to Remote Consumer Cellular Customer Service jobs in Rochester, MN? For Remote Consumer Cellular Customer Service jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote Consumer Cellular Customer Service jobs in Rochester, MN look for? The top searched job categories for Remote Consumer Cellular Customer Service jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Consumer Cellular Customer Service jobs? Cities near Rochester, MN with the most Remote Consumer Cellular Customer Service job openings:
Remote Consumer Cellular Customer Service jobs near you

REMOTE MDS Coordinator

MDS Solutions

Rochester, MN • On-site, Remote

$33.50 - $42.75/hr

Other

Medical, Life, Retirement, PTO

Posted 14 days ago

Job description

Overview
MDS Solutions, a division of Key Rehabilitation, is looking for fun, energetic, and self-driven team members to join our remote MDS consulting group. The role of the Remote MDS Coordinator is to work with our contract partners to plan, organize, and coordinate the completion of the Minimum Data Set (MDS) in accordance with current Federal and State Regulations. If you are looking for something that is flexible and collaborative, come join us! We thrive on Quality Resident Care.
What do we offer you?
  • Creative, fun, and flexible working environment
  • The following benefits:
  • Competitive salaries and bonuses.
  • Comprehensive health and life insurance.
  • 401K with discretionary match
  • Mileage and licensure reimbursements.
  • Flexible Spending Account and HSA
  • Reasonable working hours.
  • CE opportunities.
  • Paid sick, holiday, and vacation leave.
  • Promotion/Transfer/Advancement opportunities.
  • Meaningful work and job satisfaction.

Responsibilities
  • MDS scheduling and coordinating to ensure timeliness of assigned sections of MDS per RAI guidelines, including coordinating care plan development and completion with the interdisciplinary team.
  • Provide Medicare, Medicaid (case mix), and Managed Care oversight to ensure appropriate clinical services are provided and appropriate reimbursement is received for each resident.
  • Develop an individualized, comprehensive resident care plan in collaboration with the interdisciplinary team to ensure care area triggers are addressed.
  • Ensure care plans are reviewed quarterly and updated as needed to reflect current resident status with individualized problems, goals, and interventions.
  • Review and verify MDS documentation and charting requirements to support the clinical services provided for each resident.
  • Ensure timely submission of all Minimum Data Sets to the state data base and ensures that the necessary follow-up action is taken.
  • Promote highest degree of quality care through QI/QM data with facility team and identify trends to assist facility in advancing facility processes, improve resident outcomes, and optimize reimbursement.

Qualifications
  • Nursing Experience in MDS Assessment: 3+ year
  • RN required
  • RAC-CT preferred
  • Thorough understanding of PDPM requirements
  • Able to negotiate through EMR and possess strong computer skills
  • Promotes and demonstrates excellence in customer service

Apply