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Remote Consumer Cellular Customer Service Jobs in Racine, WI

Jockey

DTC Operations & Fulfillment Analyst

Kenosha, WI · On-site +1

Partner with consumer relations and warehouses to resolve order issues and customer service issues ... Must be open to either working onsite at Jockey's corporate office (Kenosha, WI) or offsite remote ...

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All JobsConsumer Cellular Customer Service JobsRemote Consumer Cellular Customer Service JobsRemote Consumer Cellular Customer Service Jobs in Racine, WI

Remote Consumer Cellular Customer Service information

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$11

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$32

How much do remote consumer cellular customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote consumer cellular customer service in Racine, WI is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $22.07 per hour, depending on experience, location, and employer.

What does a Remote Consumer Cellular Customer Service Representative do?

A Remote Consumer Cellular Customer Service Representative assists customers by answering questions, resolving issues, and providing support over the phone or online from a remote location. Their duties often include helping customers with account management, billing inquiries, technical support, and troubleshooting device problems. Representatives are trained to deliver excellent service and ensure customer satisfaction, all while working from home or another remote setting. This role requires strong communication skills, patience, and the ability to work independently using provided technology.

How does working remotely as a Consumer Cellular Customer Service representative impact collaboration and support from team members?

As a remote Consumer Cellular Customer Service representative, you’ll typically collaborate with your team through digital channels like chat, video meetings, and shared platforms. While you won’t have face-to-face interactions, most companies facilitate regular virtual meetings and provide direct access to supervisors for support. You’ll likely use ticketing systems and internal knowledge bases to resolve customer issues and share information with colleagues. This structure helps maintain strong communication and ensures you never feel isolated, even when working from home.

How much does Consumer Cellular pay per hour?

Consumer Cellular customer service representatives typically earn around $10 to $15 per hour, depending on experience and location. The role often involves remote work, requiring good communication skills and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as a Remote Consumer Cellular Customer Service Representative, and why are they important?

To excel as a Remote Consumer Cellular Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with CRM software, call center platforms, and basic computer applications is typically required. Patience, active listening, and adaptability help you effectively address diverse customer inquiries and build rapport. These competencies ensure efficient issue resolution and contribute to high customer satisfaction in a remote environment.

Does Consumer Cellular work in remote areas?

Consumer Cellular customer service representatives working remotely typically provide support regardless of their physical location, but the company's cellular service coverage depends on the network providers they partner with. Remote workers need a reliable internet connection and a compatible device to perform their duties effectively. Service availability in remote areas is determined by the cellular network coverage, not the remote work arrangement itself.

How to make $1000 a week remotely?

Remote Consumer Cellular Customer Service representatives can increase earnings by working full-time hours, handling a high volume of customer inquiries, and developing strong communication skills. Earning $1000 weekly typically requires consistent work, possibly including overtime or multiple shifts, depending on the pay rate and hours worked per week.

Does Consumer Cellular offer remote work?

Consumer Cellular customer service positions, including remote roles, are available and often involve working from home with flexible schedules. Candidates typically need a reliable internet connection and a quiet environment to perform their duties effectively.

What is the difference between Remote Consumer Cellular Customer Service vs Remote Verizon Customer Service?

AspectRemote Consumer Cellular Customer ServiceRemote Verizon Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Employer & IndustryConsumer cellular provider, telecommunicationsTelecommunications provider, wireless services

Both roles involve remote customer service within the telecommunications industry, requiring similar credentials and work environments. The main difference lies in the specific employer and customer base, with Consumer Cellular focusing on senior-friendly plans and Verizon serving a broader wireless market.

What are popular job titles related to Remote Consumer Cellular Customer Service jobs in Racine, WI? For Remote Consumer Cellular Customer Service jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Remote Consumer Cellular Customer Service jobs in Racine, WI look for? The top searched job categories for Remote Consumer Cellular Customer Service jobs in Racine, WI are:
What cities near Racine, WI are hiring for Remote Consumer Cellular Customer Service jobs? Cities near Racine, WI with the most Remote Consumer Cellular Customer Service job openings:
Remote Consumer Cellular Customer Service jobs near you
Licensed Crisis Counselor - Fully Remote in Waukegan, IL

Licensed Crisis Counselor - Fully Remote in Waukegan, IL

Protocall Services

Waukegan, IL • On-site, Remote

$28.55 - $32.55/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Education (one of the following required):
  • MSW, PsyD, or PhD in a behavioral health field, OR
  • M.A./M.S. in a behavioral health field with a clinical practice emphasis from a COAMFTE, CACREP, or CORE-accredited program

Licensure (must reside in IL and hold one of the following):
  • LSW
  • LPC
  • LCPC
  • LCSW

Experience Requirement: Minimum of 1 year direct experience in behavioral health, counseling, or social services
Location Requirement: Fully Remote, Illinois residency required
Benefits
  • Comprehensive medical, dental, and life insurance
  • 401(k) program with company match
  • Company-matched student loan repayment program
  • Short- and long-term disability (STD/LTD)
  • Employee Assistance Program (EAP)
  • Accrued PTO (earn up to 4 weeks in your first year)
  • Opportunities for professional growth and advancement

Compensation & Incentives
In addition to base hourly pay, our crisis counselors are eligible for the following incentives:
  • + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training.
  • + $1.00/hour - for working a full 40-hour schedule in the workweek post-training
  • Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.

Who We Are
Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being.
We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
About the Role
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Primary Responsibilities
  • Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
  • Build rapport, actively listen, and foster client engagement.
  • Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
  • Provide resources, coping strategies, referrals, and safety planning.
  • Intervene appropriately in emergent situations.
  • Maintain accurate, timely, and clinically sound documentation.
  • Multitask effectively while navigating multiple software systems.
  • While working from home, to maintain HIPAA compliance and ensure focus, we ask our crisis counselors to have a distraction-free, private office space with a door that locks. Along with hard-wired broadband or fiber internet with speeds of at least 10 Mbps that is not susceptible to frequent outages; satellite and cellular-based services (including Starlink, Viasat, Verizon 5G Cellular, T-Mobile 5G Cellular, etc.) are not permitted.

What You Can Expect
  • Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST
    A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
  • Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.

Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

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