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Remote Consumer Cellular Customer Service Jobs in Edison, NJ

Lingraphica

Customer Service Specialist (Remote)

Princeton, NJ · On-site +1

$18 - $23.75/hr

The Customer Service Specialist (CSS) successfully works with prospects and existing customers by offering a world-class experience throughout all points of contact. This role collaborates cross ...

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All JobsConsumer Cellular Customer Service JobsRemote Consumer Cellular Customer Service JobsRemote Consumer Cellular Customer Service Jobs in Edison, NJ

Remote Consumer Cellular Customer Service information

See Edison, NJ salary details

$13

$23

$36

How much do remote consumer cellular customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote consumer cellular customer service in Edison, NJ is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $24.38 per hour, depending on experience, location, and employer.

What does a remote Consumer Cellular customer service representative do?

A Remote Consumer Cellular Customer Service Representative assists customers by answering questions, resolving issues, and providing support over the phone or online from a remote location. Their duties often include helping customers with account management, billing inquiries, technical support, and troubleshooting device problems. Representatives are trained to deliver excellent service and ensure customer satisfaction, all while working from home or another remote setting. This role requires strong communication skills, patience, and the ability to work independently using provided technology.

What are the key skills and qualifications needed to thrive as a remote Consumer Cellular customer service representative?

To excel as a Remote Consumer Cellular Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with CRM software, call center platforms, and basic computer applications is typically required. Patience, active listening, and adaptability help you effectively address diverse customer inquiries and build rapport. These competencies ensure efficient issue resolution and contribute to high customer satisfaction in a remote environment.

How does working remotely as a Consumer Cellular customer service representative impact collaboration and support from team members?

As a remote Consumer Cellular Customer Service representative, you’ll typically collaborate with your team through digital channels like chat, video meetings, and shared platforms. While you won’t have face-to-face interactions, most companies facilitate regular virtual meetings and provide direct access to supervisors for support. You’ll likely use ticketing systems and internal knowledge bases to resolve customer issues and share information with colleagues. This structure helps maintain strong communication and ensures you never feel isolated, even when working from home.

What is the difference between Remote Consumer Cellular Customer Service vs Remote Verizon Customer Service?

AspectRemote Consumer Cellular Customer ServiceRemote Verizon Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Employer & IndustryConsumer cellular provider, telecommunicationsTelecommunications provider, wireless services

Both roles involve remote customer service within the telecommunications industry, requiring similar credentials and work environments. The main difference lies in the specific employer and customer base, with Consumer Cellular focusing on senior-friendly plans and Verizon serving a broader wireless market.

What are popular job titles related to Remote Consumer Cellular Customer Service jobs in Edison, NJ?

For Remote Consumer Cellular Customer Service jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Consumer Cellular Customer Service jobs in Edison, NJ look for?

The top searched job categories for Remote Consumer Cellular Customer Service jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Remote Consumer Cellular Customer Service jobs?

Cities near Edison, NJ with the most Remote Consumer Cellular Customer Service job openings:

Remote Consumer Cellular Customer Service jobs near you
Infographic showing various Remote Consumer Cellular Customer Service job openings in Edison, NJ as of June 2026, with employment types broken down into 4% As Needed, 66% Full Time, 10% Part Time, 14% Contract, and 6% Nights. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $47,842 per year, or $23 per hour.

Senior Client Service Manager-Consumer Goods (Remote)

TELUS Agriculture & Consumer Goods

New York, NY • Remote

Full-time

Posted 3 days ago

New

Job description

Are you ready to join a team transforming the global food system?

TELUS Agriculture and Consumer Goods (TAC) is on a mission to create the most trusted food system worldwide by delivering digital insights that improve food safety, supply chain efficiency, and environmental sustainability. We're building state-of-the-art solutions that empower farmers, advisors, retailers, and CPG manufacturers to make smarter decisions from the fields to your plate. If you're passionate about solving real-world challenges and driving meaningful impact, we want to hear from you.

Our team and what we'll accomplish together

Join our Customer Success team at TELUS Agriculture & Consumer Goods as a Senior Client Service Manager and become the trusted voice of the customer for CPG manufacturers and retailers. 

You'll partner with customers post-implementation to unlock the full value of TELUS Trade Promotion Management and Revenue Growth Management Analytics helping them drive measurable ROI, strengthen competitive advantage, and achieve their business goals. Working closely with Product, and Engineering, you'll translate customer needs into actionable insights that shape our product roadmap and support how brands and retailers thrive in an increasingly digital marketplace. This is a role where your customer relationships directly influence our product strategy and business direction. 

What you'll do

  • Partner with customers to understand their business goals, define success metrics, and develop tailored success strategies that drive measurable ROI and sustained platform value
  • Serve as the primary point of contact for assigned accounts, building trusted relationships with CPG brand managers, retailers, and key stakeholders across customer organizations
  • Proactively identify expansion opportunities within existing accounts by analyzing usage data, customer feedback, and market trends, then collaborate to develop and execute growth plans
  • Gather customer insights, feedback, and pain points, then translate these learnings to Product and Engineering teams to inform roadmap decisions and drive continuous innovation
  • Monitor account health metrics and develop retention strategies for at-risk customers, implementing proactive interventions to maximize lifetime value and reduce churn.

What you bring

  • 10+ years of experience in the Consumer Packaged Goods (CPG) industry, with strong knowledge of Trade Promotion Management (TPM) and/or Revenue Growth Management (RGM) principles
  • Proven customer success or client-facing experience within SaaS, consulting, CPG, technology, or related service industries
  • Demonstrated track record of building trusted customer relationships and driving measurable business outcomes through strategic account management
  • Strong executive presence and ability to engage, influence, and build trust with stakeholders at all levels, including C-suite, operations, finance, and sales teams
  • Proven ability to identify, develop, and execute growth strategies that expand customer value and increase lifetime value
  • Exceptional analytical and problem-solving skills, with the ability to interpret data, identify trends, and guide customers toward data-driven decisions
  • Strong communication and negotiation skills, with the ability to convey complex concepts clearly and build rapport across diverse customer organizations
  • Highly organized and detail-oriented, with strong time-management skills and the ability to manage multiple priorities and competing deadlines
  • Proactive, customer-centric mindset with a bias toward action and accountability
  • Demonstrated ability to learn quickly, adapt to new processes and systems, and thrive in a fast-paced, collaborative environment
  • Familiarity with retail or supply chain operations and dynamics

Great-to-haves

  • Bachelor's degree in Business, Marketing, Finance, or related field, or equivalent professional experience
  • Experience supporting post-implementation customer success, account management, or other large-scale customer change initiatives
  • Familiarity with retail or supply chain operations and dynamics

At TELUS Agriculture and Consumer Goods, we are dedicated to fostering an inclusive and supportive environment where all individuals can thrive. We value the unique perspectives and experiences that each person brings to our team and invite you to join us on our journey of growth and learning. Together, we aim to create a respectful and welcoming global community.

#LI-Remote or #HybridWork