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Remote Conduit Call Center Jobs in Trenton, NJ (NOW HIRING)

Ascensus

Plan Administrator

Philadelphia, PA · Remote

$55/hr

Serve as initial escalation point for participant call center inquires, and has responsibility for ... For all virtual remote positions, in order to ensure associates can effectively perform their job ...

Ascensus

Actuarial Analyst

Dresher, PA · Remote

For all virtual remote positions, in order to ensure associates can effectively perform their job ... Note: For call center roles specifically, it is a requirement to either hardwire your equipment ...

CSS Tec

Cloud Engineer III

Mount Laurel, NJ · Remote

$55.25 - $73.75/hr

Overview We are seeking a skilled and innovative Cloud Engineer III to join our client in a remote ... Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human ...

Ascensus

Senior Contact Center Engineer

Philadelphia, PA · On-site +1

$130/hr

Design, develop, and maintain NICE inContact or CXone Studio scripts and call flows. * Develop ... For all virtual remote positions, in order to ensure associates can effectively perform their job ...

Ascensus

Senior Staff Accountant, FuturePlan

Dresher, PA · Remote

$69K - $84.80K/yr

For virtual remote positions, we require an uninterrupted workspace during business hours and an ... Note: For call center roles specifically, it is a requirement to either hardwire your equipment ...

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Remote Conduit Call Center information

See Trenton, NJ salary details

$10

$17

$25

How much do remote conduit call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote conduit call center in Trenton, NJ is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.28 per hour, depending on experience, location, and employer.

What is the difference between Remote Conduit Call Center vs Remote Customer Service Representative?

AspectRemote Conduit Call CenterRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, often with multiple agentsHome office or remote setup, individual work
Industry UsageCustomer support, sales, technical supportCustomer support, order processing, inquiries
Common Search/ComparisonOften compared for remote customer support rolesFrequently searched as alternative customer service job

The Remote Conduit Call Center and Remote Customer Service Representative roles both involve customer support tasks, often requiring similar credentials and training. The main difference lies in the work environment: the call center role is typically in a shared facility, while the customer service representative often works remotely from home. Both roles serve similar industries and are frequently compared by job seekers seeking remote customer support opportunities.

What are popular job titles related to Remote Conduit Call Center jobs in Trenton, NJ? For Remote Conduit Call Center jobs in Trenton, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Conduit Call Center jobs in Trenton, NJ look for? The top searched job categories for Remote Conduit Call Center jobs in Trenton, NJ are:
What cities near Trenton, NJ are hiring for Remote Conduit Call Center jobs? Cities near Trenton, NJ with the most Remote Conduit Call Center job openings:
Remote Conduit Call Center jobs near you
Customer Service Rep (Level Care)

Customer Service Rep (Level Care)

Independence Blue Cross

Philadelphia, PA • On-site, Remote

$16.25 - $22/hr

Other

Posted 19 days ago

Independence Blue Cross rating

8.1

Company rating: 8.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

131st of 258 rated insurance

Job description

Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve.
Customer Service Representative Responsibilities:
• Attains and keeps current with the knowledge and skills required to provide information, service, and assistance in response to all inquiries.
• Available as assigned to accept calls in a professional and courteous manner.
• Determines the nature of the call and takes all possible action, including research, completing forms, or any follow-up, to expeditiously ensure the provision of accurate information, service, and assistance upon first contact.
• Acquire knowledge of all claims systems applications and member service systems.
• Prepares and forwards appropriate requests to operating areas to accomplish action required as a result of the inquiry.
• Checks internal system inboxes to ensure completion and follow-up action. Obtains required information and makes a callback when necessary to complete action on inquiries.
• Meets quality performance standards and works within established time frames.
• Acknowledges each piece of mail and responds to written inquiries either by telephone or letter as required in a professional manner.
• Advises the Supervisor when any of the above accountabilities cannot be performed because of matters beyond the control of the Representatives, such as system, procedural, or administrative errors that indicate a trend.
• Ability to ask effective probing questions and deescalate challenging member inquiries and concerns.
• Supports the area in the ongoing use of TQM principles in a continuous quality improvement process.
• Performs other duties as assigned.
• The Call Center is open from 8:00am-11:00pm EST-we ask for flexibility with these hours as business needs dictate our business hours. We do offer an 8% Shift differential for those working the later shifts.
Fully Remote:
This role is designated by Independence as fully remote. The incumbent will not be required to report to one of Independence's physical office locations to perform the work. Work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.
To ensure an engaging learning experience, our training program will include an onsite component. All participants are expected to be physically present at our 1900 Market Street, Philadelphia office location for a total of Nine (9) days, distributed across Three (3) separate weeks during the 12-week training period. Specific onsite training weeks will be communicated in advance to allow for proper planning.
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

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