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Remote Concert Tour Security Jobs (NOW HIRING)

Fresh Prints

Customer Support Associate

$18 - $24.50/hr

Remote - Philippines Expected Start date: October 19, 2026 Working hours: 8AM - 5PM EST Working ... Follow all customer-data, account-security, confidentiality, and information-security requirements

Vivid Seats

Creator in Residence

Chicago, IL · Remote

$300/wk

... concert. The next, you're cheering at a Yankees game, catching a Knicks playoff matchup, or ... Remote, US-based * Rate: $300 per video What You'll Do * Attend major concerts, sporting events ...

Vivid Seats

Creator in Residence

$300/wk

... concert. The next, you're cheering at a Yankees game, catching a Knicks playoff matchup, or ... Remote, US-based * Rate: $300 per video What You'll Do * Attend major concerts, sporting events ...

EOS USA

Remote Central Reservations Agent

$25K/mo

Communicates with travel partners such as Online Travel Agencies, Tour Operators, Airbnb, VRBO, etc ... Complies with all reservation related safety, security and financial procedures, hotel policies and ...

Fidelity Life

(Remote) DevOps Team Lead

Des Plaines, IL · Remote

$51.50 - $70.50/hr

In concert with Fidelity Life, eFinancial is an online and call-center-based insurance agency with ... Enforce enterprise standards, security best practices, and compliance, including the Environment ...

eFinancial

(Remote) DevOps Team Lead

Des Plaines, IL · On-site +1

$138K - $178K/yr

In concert with Fidelity Life, eFinancial is an online and call-center-based insurance agency with ... Enforce enterprise standards, security best practices, and compliance, including the Environment ...

One Identity

Software Sales Account Manager

MN · Remote

We believe that an IT security strategy, aligned to the needs of business, is essential to future ... This is a remote based role with territory travel to new, or existing, client sites in the ...

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Remote Concert Tour Security information

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$11K

$35.5K

How much do remote concert tour security jobs pay per year?

As of Sep 14, 2026, the average yearly pay for remote concert tour security in the United States is $35,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $35,000.00 per year, depending on experience, location, and employer.

What is a remote concert tour security?

A Remote Concert Tour Security job involves overseeing and managing the safety and security of a concert tour from a remote location, often using digital tools and communication platforms. These professionals monitor live security feeds, coordinate with on-site security teams, and handle emergency responses or security planning virtually. The role may include risk assessment, incident reporting, and ensuring all security protocols are followed throughout the tour. Remote Concert Tour Security staff are essential for providing additional support and oversight, especially for large-scale or multi-venue events.

What are the key skills and qualifications needed to thrive as a remote concert tour security?

To thrive as a Remote Concert Tour Security professional, you need expertise in risk assessment, crowd management, and incident response, often backed by security or law enforcement training. Familiarity with surveillance technology, communication systems, and security protocols is commonly required. Strong situational awareness, quick decision-making, and effective interpersonal skills help manage dynamic environments and interact with diverse groups. These competencies are vital to ensuring the safety of performers, crew, and attendees while maintaining order during touring events.

What are the unique challenges remote concert tour security professionals face when coordinating with on-site teams?

Remote Concert Tour Security professionals often encounter challenges in maintaining real-time communication and situational awareness with on-site teams, especially when managing multiple venues or time zones. Building trust and clear protocols is key, as much of the coordination relies on digital tools, surveillance feeds, and regular briefings. Effective remote security staff must be proactive in establishing strong relationships with local personnel, ensuring that security plans are well understood and adaptable to on-the-ground changes. Leveraging technology and strong documentation practices helps bridge the distance, but flexibility and quick decision-making remain crucial.

What is the difference between Remote Concert Tour Security vs On-site Concert Security?

AspectRemote Concert Tour SecurityOn-site Concert Security
Work EnvironmentRemote monitoring, communication with on-site teams, digital security measuresPhysical presence at concert venues, crowd control, access checks
Required CredentialsSecurity certifications, communication skills, technical knowledgeSecurity certifications, crowd management training, physical fitness
Industry UsageUsed by event organizers for remote oversight and coordinationDirectly managing security at live events

Remote Concert Tour Security involves overseeing security operations remotely through digital tools, ensuring safety from a distance. On-site Concert Security requires physical presence at venues to manage crowds and access. Both roles require security certifications, but remote roles emphasize communication and technical skills, while on-site roles focus on physical security and crowd control.

What cities are hiring for Remote Concert Tour Security jobs?

Cities with the most Remote Concert Tour Security job openings:

What are the most commonly searched types of Concert Tour Security jobs?

The most popular types of Concert Tour Security jobs are:

What states have the most Remote Concert Tour Security jobs?

States with the most job openings for Remote Concert Tour Security jobs include:

What are popular job titles related to Remote Concert Tour Security jobs?

For Remote Concert Tour Security jobs, the most frequently searched job titles are:

Remote Concert Tour Security jobs near you
Infographic showing various Remote Concert Tour Security job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $35,000 per year, or $16.8 per hour.

Customer Support Associate

Remote

Fresh Prints
Apparel and Accessories Stores • 11 - 50 employees
Learn more about Fresh Printsexternal

$18 - $24.50/hr

Other

Posted 9 days ago

Job description

Customer Support Associate

Philippines (Remote)

Customer Support Associate – SeatGeek Job Description

Location: Remote – Philippines Expected Start date: October 19, 2026 Working hours: 8AM - 5PM EST Working days: 5 working days in a week with 2 days off in a row Compensation: $700 per month

About SeatGeek

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude, we're simplifying and modernizing the ticketing industry.

As a Customer Support Representative supporting SeatGeek through Frontier, you'll help fans navigate every stage of their live-event experience. From accessing tickets before a major game to resolving an unexpected issue close to event time, you'll provide clear, empathetic, and dependable support when customers need it most.

You'll assist customers through phone, email, and live chat while developing a strong understanding of SeatGeek's platform, policies, and customer experience standards. This is a great opportunity for someone who enjoys solving problems, communicating with people, and creating positive experiences in a fast-moving environment.

What You'll Do
  • Support SeatGeek customers through phone, email, and live chat
  • Help customers with questions related to ticket purchases, ticket delivery, transfers, account access, payments, refunds, and event changes
  • Investigate customer concerns using SeatGeek's systems, policies, and internal resources
  • Communicate clearly and empathetically, particularly when customers are dealing with urgent or frustrating situations
  • Take ownership of customer issues and work toward accurate, timely, and practical resolutions
  • Document customer interactions and resolutions accurately
  • Identify situations that require additional support and escalate them through the appropriate channels
  • Meet expectations related to customer satisfaction, quality, productivity, attendance, and schedule adherence
  • Participate in regular coaching, quality reviews, training, and team meetings
  • Follow all customer-data, account-security, confidentiality, and information-security requirements
  • Share recurring customer concerns and process gaps with the Team Lead to help improve the overall fan experience
  • Collaborate closely with teammates and internal partners to create a consistent and reliable customer experience
What You Have
  • At least two years of experience in customer support, customer service, contact-center operations, or another customer-facing role
  • Strong spoken and written English
  • Experience assisting customers through phone, email, or live chat; experience working across multiple channels is preferred
  • A customer-first mindset and the ability to remain calm and helpful during difficult conversations
  • Strong problem-solving skills and the judgment to determine when an issue should be resolved independently or escalated
  • High attention to detail and the ability to document information accurately
  • Comfort learning new systems, policies, and workflows
  • Ability to manage multiple priorities in a fast-paced environment
  • A track record of reliability, punctuality, and ownership
  • Openness to feedback and the ability to apply coaching quickly
  • A collaborative, "one team" approach to working with colleagues
Remote-Work Requirements
  • A reliable computer that meets the required technical specifications
  • A stable high-speed internet connection suitable for voice and video calls
  • A dependable backup internet connection
  • A quiet and professional workspace
  • A reliable headset with a microphone
  • Ability to meet SeatGeek and Frontier's information-security and workspace requirements
Training

You'll complete a full-time, two-week training program beginning October 19, 2026. The program will introduce you to SeatGeek's platform, customer experience standards, support systems, policies, and phone, email, and chat workflows.

To move into the live customer support team, you'll need to successfully meet the program's attendance, knowledge, quality, security, and customer-simulation standards. The expected production start date is November 2, 2026.

Why You'll Love This Role
  • You'll help fans enjoy memorable sports, concert, theater, and live entertainment experiences
  • You'll solve meaningful customer problems rather than simply provide scripted responses
  • You'll be part of a new team and have the opportunity to help shape how it grows
  • You'll gain experience supporting a leading technology platform in the live-events industry
  • You'll work with a collaborative team that values ownership, transparency, and continuous improvement
Compensation and Benefits
  • Monthly compensation: $700 per month
  • Full-time, remote working arrangement

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