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Remote Computer Jobs in Irving, TX (NOW HIRING)

Substation CAD Designer (Remote)

Lewisville, TX · Remote

$25 - $34.25/hr

We are currently looking for a Substation CAD Designer to join the team! Performing drafting duties for medium/high voltage substation or transmission line projects. Assignments are closely ...

Substation CAD Designer (Remote)

Lewisville, TX · On-site +1

$25 - $34.25/hr

We are currently looking for a Substation CAD Designer to join the team! Performing drafting duties for medium/high voltage substation or transmission line projects. Assignments are closely ...

TEXAS The remote High School CTE Teacher in Computer Science is state certified teacher and/or alternatively certified CRE/CTE Teacher responsible for delivering specific course content in an on-line ...

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Database Manager - BIM / CAD-MEP Location ... Fort Worth, TX (remote, hybrid option) Company: Kodiak Recruiting / Pivot Workforce LLC. Client ...

As a CAD technician, you'll provide technical drafting support and assist in the preparation of ... and eligibility for hybrid and remote work options for some employees based on role ...

We are seeking a Remote Sales Professional to join our team in the Financial Services industry. The ... Computer Literate This is a 1099 position with a 100% commission pay structure. Benefits Life ...

We are seeking a Remote Sales Professional to join our team in the Financial Services industry. The ... Computer Literate This is a 1099 position with a 100% commission pay structure. Benefits Life ...

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Remote Computer information

See Irving, TX salary details

$12

$20

$30

How much do remote computer jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote computer in Irving, TX is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.40 per hour, depending on experience, location, and employer.

What is a Remote Computer job?

A Remote Computer job typically involves managing, troubleshooting, or operating computer systems from a remote location. This can include IT support, cybersecurity, cloud computing, software development, or network administration. Professionals in these roles use remote access tools to maintain systems, assist users, or develop software solutions. Many companies hire remote computer professionals to reduce overhead costs and access a global talent pool. Strong technical skills, communication abilities, and self-discipline are essential for success in this field.

What are the key skills and qualifications needed to thrive as a Remote Computer Support Specialist, and why are they important?

To thrive as a Remote Computer Support Specialist, you need a strong understanding of computer hardware, networking, troubleshooting, and typically a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools, ticketing systems, and diagnostic software is essential for efficiently resolving technical issues. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills ensure timely and accurate support, boosting productivity and user satisfaction in a remote work environment.

What are some common challenges faced by professionals working in a remote computer support role, and how can they be addressed?

One common challenge in a remote computer support role is troubleshooting technical issues without physical access to the user's device, which can make problem-solving more complex. Clear communication skills are essential for guiding users through solutions and accurately diagnosing issues remotely. Additionally, working from home may sometimes lead to feelings of isolation, so it's important to stay connected with teammates through regular virtual meetings and collaboration tools. Staying organized and following structured workflows also helps in tracking multiple support tickets efficiently.

What is the difference between Remote Computer vs Remote Network Technician?

AspectRemote ComputerRemote Network Technician
CredentialsCompTIA A+, Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentRemote support for individual users and small businessesRemote troubleshooting of network infrastructure and connectivity
Industry UsageIT support, help desk, tech servicesNetwork administration, infrastructure management

Remote Computer roles focus on supporting individual computers and software issues remotely, often requiring certifications like CompTIA A+ and working in help desk environments. Remote Network Technicians specialize in network systems, requiring certifications like Cisco CCNA, and handle network connectivity and infrastructure remotely. While both roles are IT-focused and often work remotely, their technical scope and certifications differ, aligning with their specific responsibilities.

More about Remote Computer jobs
What are the most commonly searched types of Computer jobs in Irving, TX? The most popular types of Computer jobs in Irving, TX are:
What job categories do people searching Remote Computer jobs in Irving, TX look for? The top searched job categories for Remote Computer jobs in Irving, TX are:
What cities near Irving, TX are hiring for Remote Computer jobs? Cities near Irving, TX with the most Remote Computer job openings:

Customer Service Technical Support Rep Part Time (Remote)

Carrier Sales & Distribution LLC

Carrollton, TX • On-site, Remote

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

Customer Service Technical Support Rep
Company Description:
Carrier Enterprise (CE) is a North American distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs.
Company website
www.carrierenterprise.com
Position Summary
This role is a customer-focused HVAC Technical Support Rep that provides comprehensive remote, computer-based assistance to customers and field technicians. In this role, you will leverage your HVAC expertise to diagnose and troubleshoot complex issues, provide accurate warranty guidance, and deliver exceptional support via phone, email, chat, and online systems. You will manage support tickets and warranty claims while maintaining data integrity, resolve customer escalations professionally, and proactively communicate status updates and claim resolutions.
Key Responsibilities
  • Provide comprehensive technical support and troubleshooting for HVAC products via phone, email, chat, and online systems, acting as the primary customer liaison to deliver best-in-class service across all channels.
  • Manage support tickets, warranty claims, and customer interactions using computer-based systems while ensuring data integrity through systematic verification; utilize reports to guarantee timely customer credits and claim resolution.
  • Provide clear, accurate warranty guidance including coverage information, claim procedures, and product support.
  • Resolve customer escalations in a courteous and efficient manner while maintaining proactive communication regarding delays, status updates, and required actions via CRM/Salesforce and other tools.
  • Collaborate with team members to identify common issues, improve support documentation, and enhance overall processes and customer experience.
  • Participate in remote training sessions and stay current on product changes, system updates, and emerging technologies to maintain technical expertise.
  • Embrace and support automation tools such as AI and RPA to increase accuracy, improve efficiency, and reduce operational expenses.

Required Qualifications
  • Associate degree in HVAC, Heating and Cooling, or related technical field; OR high school diploma/GED with 4 years of experience in HVAC technical support or field service roles with demonstrated knowledge of HVAC systems, components, and troubleshooting procedures.
  • Proficiency with computer-based support systems and troubleshooting via digital channels.
  • Strong verbal and written communication skills with the ability to explain complex technical concepts clearly to diverse audiences.
  • Ability to work independently in a remote environment with excellent time management and organizational skills.
  • Professional demeanor with the ability to remain calm and courteous when handling customer escalations and difficult situations.
  • Proficiency with email, chat, phone, and online communication tools.

Preferred Qualifications
  • 5 years of HVAC field experience (service or installation) with EPA 608, NATE, or equivalent certification; experience supporting customers in a technical support or help desk role.
  • Demonstrated ability to read schematics and perform HVAC diagnostics remotely with comfort using support ticketing systems and CRM tools.

Benefits:
Health Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance (Short-term and Long-term)
Employee Assistance Program (EAP)
Tuition Reimbursement & Professional Development
Paid Vacation & Sick time
Company Paid Holiday's
401(k) Plan with Employer Match
Employee Discount Program
Invitation to Apply:
Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.
Equal Opportunity Statement:
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence
Preferred Qualifications
  • 5 years of HVAC field experience (service or installation) with EPA 608, NATE, or equivalent certification; experience supporting customers in a technical support or help desk role.
  • Demonstrated ability to read schematics and perform HVAC diagnostics remotely with comfort using support ticketing systems and CRM tools.