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Remote Computer Terminal Operator Jobs in Illinois

Bannerhealth

BMS Technician

Banner, IL · On-site +1

Working from our Remote Operations Center (ROC), you'll support plant operations both remotely and ... Creates and adjusts computer programs, graphics, and parameters in alignment with the ROC energy ...

CEI Services

Electrical Engineering Manager

Rockford, IL · On-site +1

$110K - $141K/yr

This position can be remote with travel or hybrid based in our Rockford, IL office with up to 50 ... Our General Building expertise includes airports, seaport terminals, sports and entertainment, pre ...

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Remote Computer Terminal Operator information

What are the key skills and qualifications needed to thrive as a Remote Computer Terminal Operator, and why are they important?

To thrive as a Remote Computer Terminal Operator, you need strong keyboarding skills, attention to detail, and proficiency in data entry, often supported by a high school diploma or equivalent. Familiarity with database management systems, remote access software, and office productivity tools is typically required. Excellent time management, reliability, and clear written communication are important soft skills in this role. These abilities ensure accurate data processing, efficient workflow, and effective remote collaboration, all of which are crucial for success in a virtual work environment.

What is the difference between Remote Computer Terminal Operator vs Data Entry Clerk?

AspectRemote Computer Terminal OperatorData Entry Clerk
CredentialsBasic computer skills, possibly certifications in computer operationsTyping speed, basic computer skills, sometimes data management certifications
Work EnvironmentRemote, using computer terminals to monitor or control systemsRemote or office, entering data into systems or databases
Industry UsageIT, telecommunications, security monitoringAdministrative, healthcare, finance
Common Search IntentMonitoring, system control, remote operationsData input, record keeping, database management

The Remote Computer Terminal Operator and Data Entry Clerk roles both involve computer work, but the operator focuses on monitoring and controlling systems remotely, often in technical or security environments. The data entry clerk primarily inputs and manages data. While credentials and work environments overlap, their core responsibilities differ significantly.

What are Remote Computer Terminal Operators?

Remote Computer Terminal Operators are professionals who manage and monitor computer systems, networks, or databases from a remote location. They are responsible for entering data, executing commands, troubleshooting issues, and ensuring the smooth operation of computer terminals or mainframes. By working remotely, they can access systems over secure connections, allowing organizations to maintain 24/7 operations without needing on-site staff. This role requires technical proficiency, attention to detail, and good communication skills.

What are some common challenges faced by Remote Computer Terminal Operators and how can they be managed?

Remote Computer Terminal Operators often encounter challenges such as maintaining consistent communication with their team, managing time effectively without direct supervision, and troubleshooting technical issues independently. To manage these challenges, it's important to establish clear communication channels, set a structured daily routine, and familiarize yourself with common software and hardware troubleshooting steps. Many employers also provide technical support resources and encourage regular check-ins to help remote operators stay connected and productive.
What are popular job titles related to Remote Computer Terminal Operator jobs in Illinois? For Remote Computer Terminal Operator jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Remote Computer Terminal Operator jobs in Illinois look for? The top searched job categories for Remote Computer Terminal Operator jobs in Illinois are:
What cities in Illinois are hiring for Remote Computer Terminal Operator jobs? Cities in Illinois with the most Remote Computer Terminal Operator job openings:
Remote Computer Terminal Operator jobs near you
Claims Call Center Representative (Remote)

Claims Call Center Representative (Remote)

Zurich Insurance Company Ltd.

Peoria, IL • Remote

$17.79 - $21.64/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.

We are seeking confident, outgoing, and self-motivated Customer Care Professionals to join our dedicated Claims Call Center team in early August 2026. If you are passionate about customer service and want to help people, we want to talk to you. This role offers an in depth, 6-week training that covers everything you’ll need to get started.

***All candidates hired must live in the United States. The preferred time zones are CST, PST, and MST.***

Your Day to Day Responsibilities:

  • Process clients’ first notice of loss claim reports received through Zurich’s phone & non-phone reporting options in a timely and accurate manner.
  • Resolve complex claims inquiries and problems, judging when to pass complex queries on to or involve others to provide an effective service and clear advice to colleagues and customers.
  • Liaise with internal and external clients to exchange information, clarify facts, and resolve queries and/or problems efficiently.
  • Provide feedback and recommendations to the team to improve the quality of customer care.
  • Follow procedures to ensure adherence to the company’s risk and compliance policies.

Highlights:

  • 8-hour shift between the operating hours of 7:00 AM to 7:00 PM M-F (Central Standard Time)
  • The position is fully remote, including training
  • Annual Merit Increase & Bonus Opportunity
  • Opportunity Potential for Overtime Pay
  • Amazing PTO
  • 401K Match
  • Career mobility
  • Medical, Vision & Dental

Basic Qualifications: 

  • High School Diploma or Equivalent
  • +6 months Customer Service experience
  • Data entry experience

Work from home office requirements:

  • Designated workspace free from noise and other distractions
  • Minimum internet connection via stable, high-speed internet connection of at least 5 Mbps up and 10 Mbps down

Preferred Qualifications: 

  • 6 months call center experience
  • Strong data entry skills and the ability to type 32 WPM or more
  • Demonstrated proficiency in Windows based operating systems and Microsoft office
  • Ability to navigate multiple computer screens and browsers quickly and accurately
  • Strong comprehension skills, professional demeanor
  • Solid oral & written communication skills
  • Demonstrated strong attention to detail and solid problem-solving skills 
  • Insurance knowledge preferred

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

 

The pay range shown is a national average and may vary by location. The proposed Hourly rate range for this position is $17.79-$21.64, with short-term incentive bonus eligibility set at 5%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

 

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

 

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Illinois Virtual Office, AM - Arizona Virtual Office, AM - Arkansas Virtual Office, AM - Colorado Virtual Office, AM - Idaho Virtual Office, AM - Iowa Virtual Office, AM - Kansas Virtual Office, AM - Michigan Virtual Office, AM - Minnesota Virtual Office, AM - Missouri Virtual Office, AM - Montana Virtual Office, AM - Nebraska Virtual Office, AM - Nevada Virtual Office, AM - New Mexico Virtual Office, AM - North Dakota Virtual Office, AM - Oklahoma Virtual Office, AM - Oregon Virtual Office, AM - South Dakota Virtual Office, AM - Texas Virtual Office, AM - Utah Virtual Office, AM - Washington St Virt. Office, AM - Wyoming Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No 
Linkedin Recruiter Tag: #LI-MM1 #LI-REMOTE 

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