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Remote Computer Technician Jobs in Redlands, CA (NOW HIRING)

Field Service Technician

Riverside, CA · On-site +1

$27 - $45/hr

Level II Field Service Technician Business Description At Renewance we envision a world where every home, business, and vehicle is powered by clean, renewable energy. Our mission is to help society ...

Level II Field Service Technician Business Description At Renewance we envision a world where every home, business, and vehicle is powered by clean, renewable energy. Our mission is to help society ...

Field Service Technician

Riverside, CA · On-site +1

$27 - $45/hr

The Renewance Field Service Technician will provide customers with technical support for industrial batteries used in stationary energy storage systems, EV applications, and other battery related ...

Level II Field Service Technician Business Description At Renewance we envision a world where every home, business, and vehicle is powered by clean, renewable energy. Our mission is to help society ...

Remote Computer Technician information

See Redlands, CA salary details

$12

$20

$31

How much do remote computer technician jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote computer technician in Redlands, CA is $20.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.46 per hour, depending on experience, location, and employer.

What is a remote computer technician?

A Remote Computer Technician is an IT professional who diagnoses, troubleshoots, and resolves computer hardware and software issues from a remote location. They use specialized tools and software to access and repair clients' computers over the internet. This role often involves providing technical support, installing or updating software, removing malware, and assisting users with various technical problems without being physically present. Remote Computer Technicians are essential for businesses and individuals who need timely tech support without on-site visits.

What does a remote computer technician do?

A remote computer technician handles all computer responsibilities related to hardware, software, and operating systems. As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties. You listen to the customer’s issues and work to resolve them in a timely manner. Computer technicians are found in any industry that relies on technology and may also work on printers, terminals, and personal computers.

What are the key skills and qualifications needed to thrive as a remote computer technician, and why are they important?

To thrive as a Remote Computer Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for supporting users efficiently from a distance. Excellent communication, patience, and problem-solving skills help technicians effectively assist clients and explain complex issues in simple terms. These capabilities ensure timely, reliable technical support and high customer satisfaction in a remote work environment.

How does a remote computer technician typically collaborate with on-site IT staff and end-users to resolve technical issues?

As a Remote Computer Technician, collaboration is often managed through a combination of remote desktop tools, ticketing systems, and regular communication channels such as email or instant messaging. Technicians work closely with on-site IT staff by providing guidance, escalating complex issues, and coordinating troubleshooting steps that require physical intervention. With end-users, clear communication is key; technicians must explain technical solutions in an accessible way and may follow up to ensure problems are fully resolved. This role requires strong interpersonal skills and adaptability, as each day may bring new challenges and team dynamics.

What is the difference between Remote Computer Technician vs Help Desk Technician?

AspectRemote Computer TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, support centersHelp desk, call centers, remote support
Industry UsageIT support, technical servicesCustomer support, IT support
Common Search IntentRemote troubleshooting, technical repairCustomer assistance, issue resolution

Remote Computer Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. The main difference lies in their work environment and scope: Remote Computer Technicians typically handle more complex issues remotely and may work directly with clients or in support centers, while Help Desk Technicians often focus on initial customer contact and troubleshooting via phone or chat. Both roles are essential in IT support and frequently searched for by those seeking technical careers or support services.

What job categories do people searching Remote Computer Technician jobs in Redlands, CA look for?

The top searched job categories for Remote Computer Technician jobs in Redlands, CA are:

What cities near Redlands, CA are hiring for Remote Computer Technician jobs?

Cities near Redlands, CA with the most Remote Computer Technician job openings:

Infographic showing various Remote Computer Technician job openings in Redlands, CA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $43,635 per year, or $21 per hour.

Field Service Technician (Remote)

Renewance, Inc

Riverside, CA • Remote

$27 - $45/hr

Full-time

Posted 11 days ago


Job description

Level II Field Service Technician Business Description

At Renewance we envision a world where every home, business, and vehicle is powered by clean, renewable energy. Our mission is to help society transition to greener energy and mobility solutions through supporting the sustainable use of industrial batteries. Since its inception in 2015, Renewance has evolved into a leading provider of industrial battery lifecycle services and asset management solutions for efficient and responsible battery energy storage and EV battery deployments, operations, and end-of-life management. Renewance is a vibrant SME that is well poised for an ambitious growth journey in a high growth industry.

Job Description

The Renewance Field Service Technician will provide customers with technical support for industrial batteries used in stationary energy storage systems, EV applications, and other battery related assignments. This includes hands on installation, commissioning, maintenance, and repair of batteries and associated hardware. The Level II Field Service Technician must be able to diagnose and resolve most technical issues to ensure complete customer satisfaction through all stages of the product life. They can identify, troubleshoot, and resolve complex issues with limited supervision, while knowing when and how to escalate challenges appropriately. The selected candidate can expect a fast paced, exciting learning environment through the rapid growth of the business.

This role requires 75%+ regional & national travel to customer sites.

The pay range for this role is $27.00-$45.00 based on previous experience and applicable certifications. Offered pay is determined through the interview process.

Responsibilities
  • Provide on-site technical support for customer projects, ensuring efficient execution of day-to-day activities.
  • Support cold' commissioning (electrical checks using auxiliary power) and hot' commissioning of battery systems (energized electrical checks) and correct battery related performance issues including performing cell and module charging/balancing, and/or other site related equipment.
  • Support the decommissioning of battery systems and sites, which can include site maintenance, cleanup, and disassembly and removal of equipment.
  • Act as direct EHS representative for the field, ensuring OSHA and all other regulatory requirements are being met daily.
  • Serve as an escalation point for field service-related issues, working with customers to resolve concerns in a timely manner, striving to provide excellent customer service.
  • Promote a collaborative and solutions-oriented team culture.
  • Understand and collaborate with others to ensure field teams are tracking toward positive operational metrics***.***
  • Gather and report on customer feedback to improve service processes.
  • Support the execution and continuous improvement of standard operating procedures (SOPs) for all service activities.
  • Collaborate with team members to adopt new tools and technologies for field operations.
  • Ensure compliance with safety regulations, company policies, quality guidelines and industry standards to deliver best in class service.
  • Ensure all project related administrative tasks are completed on time per schedule, including daily reports and expense reports.
  • Travel to and remain at assigned jobsites until assigned tasks are completed.
  • Manage field tools for field assignments/projects.
  • Ensure excellence in all operational areas.
Requirements
  • Technical or Trade degree, High School diploma, GED, or equivalent work experience.
  • 1+ experience as a field service technician in the electrical power generation, renewable energy spaces, or similar and possess related safety certifications.
  • Experience with computers and installation of controls related firmware and software.
  • Fluent with Microsoft Office applications (Word, Excel, Powerpoint, etc.)
  • Strong communication and interpersonal skills.
  • Ability to effectively work as an individual but also coordinate and work with a team.
  • Continuous learner and capable of executing multiple projects and objectives.
  • Ability to follow directions and complete tasks per commitment.
  • Self-directed, highly detail-oriented, organized, and flexible.
  • Accomplishments that reflect leadership, teamwork, integrity, and accountability
  • Willingness to travel and work with customers
  • Requires ability to regularly lift objects 50+ lbs, stand sit or kneel for extended periods, and work outside in broad range of weather conditions.
Travel & Location
  • Requires 75% or more travel to customer sites.