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Remote Computer Technician Jobs in Monroe, NY (NOW HIRING)

... computer systems. * Responds to situations where first-line product support has failed to isolate ... The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ...

We are seeking a Field Calibration Technician to join our growing remote team. In this role, you'll perform precise, high-quality calibrations at customer sites across diverse industries and ...

Who We Are Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi ...

Remote Computer Technician information

See Monroe, NY salary details

$12

$21

$31

How much do remote computer technician jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote computer technician in Monroe, NY is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $23.80 per hour, depending on experience, location, and employer.

What is a remote computer technician?

A Remote Computer Technician is an IT professional who diagnoses, troubleshoots, and resolves computer hardware and software issues from a remote location. They use specialized tools and software to access and repair clients' computers over the internet. This role often involves providing technical support, installing or updating software, removing malware, and assisting users with various technical problems without being physically present. Remote Computer Technicians are essential for businesses and individuals who need timely tech support without on-site visits.

What does a remote computer technician do?

A remote computer technician handles all computer responsibilities related to hardware, software, and operating systems. As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties. You listen to the customer’s issues and work to resolve them in a timely manner. Computer technicians are found in any industry that relies on technology and may also work on printers, terminals, and personal computers.

What are the key skills and qualifications needed to thrive as a remote computer technician, and why are they important?

To thrive as a Remote Computer Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for supporting users efficiently from a distance. Excellent communication, patience, and problem-solving skills help technicians effectively assist clients and explain complex issues in simple terms. These capabilities ensure timely, reliable technical support and high customer satisfaction in a remote work environment.

How does a remote computer technician typically collaborate with on-site IT staff and end-users to resolve technical issues?

As a Remote Computer Technician, collaboration is often managed through a combination of remote desktop tools, ticketing systems, and regular communication channels such as email or instant messaging. Technicians work closely with on-site IT staff by providing guidance, escalating complex issues, and coordinating troubleshooting steps that require physical intervention. With end-users, clear communication is key; technicians must explain technical solutions in an accessible way and may follow up to ensure problems are fully resolved. This role requires strong interpersonal skills and adaptability, as each day may bring new challenges and team dynamics.

What is the difference between Remote Computer Technician vs Help Desk Technician?

AspectRemote Computer TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, support centersHelp desk, call centers, remote support
Industry UsageIT support, technical servicesCustomer support, IT support
Common Search IntentRemote troubleshooting, technical repairCustomer assistance, issue resolution

Remote Computer Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. The main difference lies in their work environment and scope: Remote Computer Technicians typically handle more complex issues remotely and may work directly with clients or in support centers, while Help Desk Technicians often focus on initial customer contact and troubleshooting via phone or chat. Both roles are essential in IT support and frequently searched for by those seeking technical careers or support services.

What cities near Monroe, NY are hiring for Remote Computer Technician jobs?

Cities near Monroe, NY with the most Remote Computer Technician job openings:

Senior Drafting Technician (Remote)

First American

Florida, NY • On-site, Remote

$26.88 - $35.82/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Key responsibilities

  • Draft surveying drawings using AutoCAD Civil 3D or Carlson Survey.

  • Support field crews by preparing stakeout calculations.

  • Produce CADD drawings for commercial surveys and align work with project scopes and deadlines.


Job description

Who We AreJoin a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoWork with our licensed surveyors to prepare staking calculations, boundary and topographic surveys, ALTA surveys and legal descriptions. Projects vary in size from small commercial sites to large acreage and heavily improved properties. Understanding of surveying principals is not essential but is a plus. This role requires regular interaction with the entire surveying team including research, field personnel and project managers. Excellent verbal and written communications skills are required.

What You'll Do:

  • Drafting using AutoCAD Civil 3D or Carlson Survey
  • Field crew support with the preparation of stakeout calculations
  • CADD production of commercial surveys
  • Align daily work with differing project scopes and critical deadlines


What You'll Bring:

  • Highly proficient in mathematics and measurements
  • Excellent written and verbal communication skills.
  • MS Software skills
  • Analytical review skills
  • Strong project planning skills
  • Working knowledge of AutoCAD Civil 3D and or Carlson - survey drafting experience
  • High School Diploma or equivalent
  • Land survey field or office experience is a plus
  • Ability to read and organize field notes
  • Ability and willingness to learn and accept new responsibilities as experience is gained
  • Generally, requires AA Degree in a CAD or other engineering program
  • Preferably 4 years of related experience


***This position can be in office in Norman, OK or fully remote***

Pay Range: $26.88 - $35.82 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.