Solid computer skills, especially with Microsoft Word, Excel, and Outlook * Strong time management ... This is a Remote (work from home) position. Company Overview Monroe Infrared is a Guidant Power ...
Quick apply
Solid computer skills, especially with Microsoft Word, Excel, and Outlook * Strong time management ... This is a Remote (work from home) position. Company Overview Monroe Infrared is a Guidant Power ...
The On-Site Technician repairs customers and Heath Field personnel's instruments and installs ... Must have strong computer skills. * Not afraid to learn new skills quickly. * Holds a legal driver ...
Quick apply
The On-Site Technician repairs customers and Heath Field personnel's instruments and installs ... Must have strong computer skills. * Not afraid to learn new skills quickly. * Holds a legal driver ...
Manager, EH&S Southwest
Farmington, CT · On-site +1
$120K - $140K/yr
... other remote work environments * Strong computer skills (Microsoft Word, Outlook, Excel, and ... technicians, all committed to meeting the diverse needs of our customers and passengers in more ...
Manager, EH&S Southwest
Farmington, CT · On-site +1
$120K - $140K/yr
... other remote work environments * Strong computer skills (Microsoft Word, Outlook, Excel, and ... technicians, all committed to meeting the diverse needs of our customers and passengers in more ...
Field Service Technician, Hartford, CT
Hartford, CT · On-site +1
$53K - $66K/yr
As a Field Service Technician, you get to work with an astonishing team that plays a vital role in ... Previous experience installing and troubleshooting industrial electronics, machines, or computer ...
Field Service Technician, Hartford, CT
Hartford, CT · On-site +1
$53K - $66K/yr
As a Field Service Technician, you get to work with an astonishing team that plays a vital role in ... Previous experience installing and troubleshooting industrial electronics, machines, or computer ...
Helpdesk Support
East Hartford, CT · Remote
$19.75 - $26.50/hr
Deliver remote support for trailer and vehicle setup and certification operations. * Troubleshoot remote camera systems and manage L1 responses, from power cycling to database changes. * Document ...
Helpdesk Support
East Hartford, CT · Remote
$19.75 - $26.50/hr
Deliver remote support for trailer and vehicle setup and certification operations. * Troubleshoot remote camera systems and manage L1 responses, from power cycling to database changes. * Document ...
Battery Energy Storage System Commercial Strategy Manager
Hartford, CT · Remote
$101K - $139K/yr
Remote - Travel Required - Up to 50% travel to customer sites, industry events, and EnerSys ... Guide and mentor Specialists, Sales Engineers, and Technicians on BESS best practices. * Partner ...
Battery Energy Storage System Commercial Strategy Manager
Hartford, CT · Remote
$101K - $139K/yr
Remote - Travel Required - Up to 50% travel to customer sites, industry events, and EnerSys ... Guide and mentor Specialists, Sales Engineers, and Technicians on BESS best practices. * Partner ...
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest ...
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest ...
Remote Computer Technician information
See Hebron, CT salary details
$13.13 - $14.92
1% of jobs
$14.92 - $16.71
11% of jobs
$16.71 - $18.50
13% of jobs
$18.53 is the 25th percentile. Wages below this are outliers.
$18.50 - $20.30
24% of jobs
The median wage is $20.46 / hr.
$20.30 - $22.09
17% of jobs
$23.39 is the 75th percentile. Wages above this are outliers.
$22.09 - $23.88
13% of jobs
$23.88 - $25.67
9% of jobs
$25.67 - $27.46
6% of jobs
$27.46 - $29.25
3% of jobs
$29.25 - $31.04
2% of jobs
$31.04 - $32.83
1% of jobs
$13
$21
$32
How much do remote computer technician jobs pay per hour?
As of Jul 26, 2026, the average hourly pay for remote computer technician in Hebron, CT is $21.91, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $24.52 per hour, depending on experience, location, and employer.
What is a Remote Computer Technician?
A Remote Computer Technician is an IT professional who diagnoses, troubleshoots, and resolves computer hardware and software issues from a remote location. They use specialized tools and software to access and repair clients' computers over the internet. This role often involves providing technical support, installing or updating software, removing malware, and assisting users with various technical problems without being physically present. Remote Computer Technicians are essential for businesses and individuals who need timely tech support without on-site visits.
What Does a Remote Computer Technician Do?
A remote computer technician handles all computer responsibilities related to hardware, software, and operating systems. As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties. You listen to the customer’s issues and work to resolve them in a timely manner. Computer technicians are found in any industry that relies on technology and may also work on printers, terminals, and personal computers.
What are the key skills and qualifications needed to thrive as a Remote Computer Technician, and why are they important?
To thrive as a Remote Computer Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for supporting users efficiently from a distance. Excellent communication, patience, and problem-solving skills help technicians effectively assist clients and explain complex issues in simple terms. These capabilities ensure timely, reliable technical support and high customer satisfaction in a remote work environment.
How does a Remote Computer Technician typically collaborate with on-site IT staff and end-users to resolve technical issues?
As a Remote Computer Technician, collaboration is often managed through a combination of remote desktop tools, ticketing systems, and regular communication channels such as email or instant messaging. Technicians work closely with on-site IT staff by providing guidance, escalating complex issues, and coordinating troubleshooting steps that require physical intervention. With end-users, clear communication is key; technicians must explain technical solutions in an accessible way and may follow up to ensure problems are fully resolved. This role requires strong interpersonal skills and adaptability, as each day may bring new challenges and team dynamics.
What is the difference between Remote Computer Technician vs Help Desk Technician?
| Aspect | Remote Computer Technician | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Microsoft Certified |
| Work Environment | Remote, client sites, support centers | Help desk, call centers, remote support |
| Industry Usage | IT support, technical services | Customer support, IT support |
| Common Search Intent | Remote troubleshooting, technical repair | Customer assistance, issue resolution |
Remote Computer Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. The main difference lies in their work environment and scope: Remote Computer Technicians typically handle more complex issues remotely and may work directly with clients or in support centers, while Help Desk Technicians often focus on initial customer contact and troubleshooting via phone or chat. Both roles are essential in IT support and frequently searched for by those seeking technical careers or support services.
More about Remote Computer Technician jobs
What cities near Hebron, CT are hiring for Remote Computer Technician jobs? Cities near Hebron, CT with the most Remote Computer Technician job openings:
Full-time
Medical, Retirement
Posted 7 days ago
Job description
We’re hiring an experienced infrared thermographer to perform inspections at
commercial and industrial sites, helping our customers improve safety, reliability, and
energy efficiency. You’ll work with facility teams in a variety of environments—such as
manufacturing plants, hospitals, data centers, and commercial buildings—to identify
issues before they lead to equipment failure or safety incidents.
If you have experience performing infrared thermography inspections at
commercial and industrial locations, we want to talk with you!
Responsibilities
What we offer:
into the premier partner for electrical safety, reliability, and safety services. Even if you
don’t check all the boxes above, but you bring a unique ability to help us fill this
important role, we’d love to hear from you.
Pay: $50,000.00 - $70,000.00 per year
Benefits:
Monroe Infrared is a Guidant Power subsidiary. Guidant Power is a Chicago-based
company specializing in electrical safety, reliability, and training services. Guidant offers
comprehensive solutions to help organizations comply with OSHA and NFPA 70E/70B
standards while minimizing operational risks. Their core services include nationwide arc
flash hazard analyses, infrared thermography inspections, and a range of hands-on
electrical safety, electrical skills and infrared training programs tailored for various
voltage levels and workforce roles. With over 4,000 arc flash evaluations completed,
25,000 infrared inspections and 5,000 professionals trained, Guidant is the preferred
partner for your electrical safety, reliability and training needs
commercial and industrial sites, helping our customers improve safety, reliability, and
energy efficiency. You’ll work with facility teams in a variety of environments—such as
manufacturing plants, hospitals, data centers, and commercial buildings—to identify
issues before they lead to equipment failure or safety incidents.
If you have experience performing infrared thermography inspections at
commercial and industrial locations, we want to talk with you!
Responsibilities
- Perform infrared thermographic inspections of electrical systems, mechanical equipment, and/or roofing at commercial and industrial job sites
- Analyze thermal images to identify anomalies or potential failures
- Prepare detailed inspection reports using company templates, clearly documenting findings and recommendations for corrective action
- Represent the company professionally on-site as the primary customer interface
- Communicate effectively with internal teams and customer personnel to ensure clarity and accuracy of inspection results
- Complete administrative duties in a timely manner, including time tracking, expense reporting, and travel arrangements
- May also support building energy audits and assist with cataloging customers’ electrical and mechanical assets
- Basic electrical knowledge and strong mechanical aptitude
- Thermography certification and experience as an infrared thermographer
- Excellent communication skills with individuals at all levels, including maintenance staff, facility managers, and engineers
- Solid computer skills, especially with Microsoft Word, Excel, and Outlook
- Strong time management, organization, and attention to detail
- Willing and able to travel regularly (includes air travel); valid driver’s license required
- Reside within one hour of a major airport for efficient travel to customer sites
- You must reside in the USA
- We are not currently providing employment visa sponsorship
- This is an 80-100% travel position
What we offer:
- Compensation package commensurate with experience and skills
- Health insurance
- 401(k)
- Flexible working policy
into the premier partner for electrical safety, reliability, and safety services. Even if you
don’t check all the boxes above, but you bring a unique ability to help us fill this
important role, we’d love to hear from you.
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Competitive benefit package
- 8 hour shift
- Monday to Friday
- Year round work
- Work Location: On the road
- This is a Remote (work from home) position.
Monroe Infrared is a Guidant Power subsidiary. Guidant Power is a Chicago-based
company specializing in electrical safety, reliability, and training services. Guidant offers
comprehensive solutions to help organizations comply with OSHA and NFPA 70E/70B
standards while minimizing operational risks. Their core services include nationwide arc
flash hazard analyses, infrared thermography inspections, and a range of hands-on
electrical safety, electrical skills and infrared training programs tailored for various
voltage levels and workforce roles. With over 4,000 arc flash evaluations completed,
25,000 infrared inspections and 5,000 professionals trained, Guidant is the preferred
partner for your electrical safety, reliability and training needs
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