Atlanta, GA · On-site +1
$40.50 - $52.75/hr
... Support Specialist Direct Hire Atlanta, GA - hybrid onsite/remote Job Summary: We are seeking a ... Qualifications: · Bachelor's degree in Computer Science, Information Technology, or a related ...
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Atlanta, GA · On-site +1
$40.50 - $52.75/hr
... Support Specialist Direct Hire Atlanta, GA - hybrid onsite/remote Job Summary: We are seeking a ... Qualifications: · Bachelor's degree in Computer Science, Information Technology, or a related ...
Atlanta, GA · On-site +1
$2.0K/day
The Position CallRail is looking for a Technical Support Specialist (Tier II) to join our team ... remote.
Atlanta, GA · On-site +1
$2.0K/day
The Position CallRail is looking for a Technical Support Specialist (Tier II) to join our team ... remote.
Atlanta, GA · On-site +1
$17.25 - $23.25/hr
As a Client Support Specialist you will be an integral part of a fast-paced, team oriented ... This transition does not apply to fully remote roles. Certifications: Series 07 - FINRA, Series 63 ...
Atlanta, GA · On-site +1
$17.25 - $23.25/hr
As a Client Support Specialist you will be an integral part of a fast-paced, team oriented ... This transition does not apply to fully remote roles. Certifications: Series 07 - FINRA, Series 63 ...
Conyers, GA · On-site +1
Working general computer skills, including but not limited to e-mail, spread sheet, word processing ... This is a remote role with 90% travel from Monday to Friday, allowing weekends at home * Ideally ...
Conyers, GA · On-site +1
Working general computer skills, including but not limited to e-mail, spread sheet, word processing ... This is a remote role with 90% travel from Monday to Friday, allowing weekends at home * Ideally ...
Conyers, GA · On-site +1
Working general computer skills, including but not limited to e-mail, spread sheet, word processing ... This is a remote role with 90% travel from Monday to Friday, allowing weekends at home * Ideally ...
Conyers, GA · On-site +1
Working general computer skills, including but not limited to e-mail, spread sheet, word processing ... This is a remote role with 90% travel from Monday to Friday, allowing weekends at home * Ideally ...
Conyers, GA · On-site +1
General computer skills, including email, spreadsheets, word processing, and data entry * Strong ... Remote role with 90% travel Monday through Friday, with weekends at home * Candidates should ...
Conyers, GA · On-site +1
General computer skills, including email, spreadsheets, word processing, and data entry * Strong ... Remote role with 90% travel Monday through Friday, with weekends at home * Candidates should ...
Conyers, GA · On-site +1
General computer skills, including email, spreadsheets, word processing, and data entry * Strong ... Remote role with 90% travel Monday through Friday, with weekends at home * Candidates should ...
Conyers, GA · On-site +1
General computer skills, including email, spreadsheets, word processing, and data entry * Strong ... Remote role with 90% travel Monday through Friday, with weekends at home * Candidates should ...
... supporting clients throughout their entire planning process ... As a Travel Experience Specialist, you will work remotely while helping clients transform their ...
... supporting clients throughout their entire planning process ... As a Travel Experience Specialist, you will work remotely while helping clients transform their ...
An essential aspect of this position is to support our clients by addressing their inquiries ... Remote Type: Full Time Experience Level: 3 years or more Responsibilities Proactive and reactive ...
An essential aspect of this position is to support our clients by addressing their inquiries ... Remote Type: Full Time Experience Level: 3 years or more Responsibilities Proactive and reactive ...
Alpharetta, GA · On-site +1
$22 - $29.75/hr
The Sales Support Project Specialist plays an important role in supporting strategic sales pursuits ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...
Alpharetta, GA · On-site +1
$22 - $29.75/hr
The Sales Support Project Specialist plays an important role in supporting strategic sales pursuits ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...
Atlanta, GA · On-site +1
$21.75 - $29.25/hr
The Sales Support Project Specialist plays an important role in supporting strategic sales pursuits ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...
Atlanta, GA · On-site +1
$21.75 - $29.25/hr
The Sales Support Project Specialist plays an important role in supporting strategic sales pursuits ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...
Atlanta, GA · Remote
$20/hr
A reliable Internet connection and computer * The ability to focus for extended periods and follow ... Gain hands-on experience supporting real-world AI training projects * Be part of a growing remote ...
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Atlanta, GA · Remote
$20/hr
A reliable Internet connection and computer * The ability to focus for extended periods and follow ... Gain hands-on experience supporting real-world AI training projects * Be part of a growing remote ...
Atlanta, GA · Remote
$20/hr
A reliable Internet connection and computer * The ability to focus for extended periods and follow ... Gain hands-on experience supporting real-world AI training projects * Be part of a growing remote ...
Atlanta, GA · Remote
$20/hr
A reliable Internet connection and computer * The ability to focus for extended periods and follow ... Gain hands-on experience supporting real-world AI training projects * Be part of a growing remote ...
Atlanta, GA · Remote
Purpose The Operations Support Specialist II will be responsible for processing SCRA/BK checks and ... This position is fully remote and the hours are 11:00AM-8:00PM EST. Specific Duties, Activities and ...
Atlanta, GA · Remote
Purpose The Operations Support Specialist II will be responsible for processing SCRA/BK checks and ... This position is fully remote and the hours are 11:00AM-8:00PM EST. Specific Duties, Activities and ...
Atlanta, GA · On-site +1
$17 - $21.75/hr
Remote - US - Southeast (Atlanta, GA) The Inventory Support Specialist (ISS) is the operational owner and field liaison for Guardian equipment management within assigned customer accounts. The ISS ...
Atlanta, GA · On-site +1
$17 - $21.75/hr
Remote - US - Southeast (Atlanta, GA) The Inventory Support Specialist (ISS) is the operational owner and field liaison for Guardian equipment management within assigned customer accounts. The ISS ...
Atlanta, GA · On-site +1
$45K - $75K/yr
... as Remote Hotel Booking Specialists . In this role, you'll assist clients with researching ... Reliable internet and basic computer skills * Positive attitude and willingness to learn * Travel ...
Atlanta, GA · On-site +1
$45K - $75K/yr
... as Remote Hotel Booking Specialists . In this role, you'll assist clients with researching ... Reliable internet and basic computer skills * Positive attitude and willingness to learn * Travel ...
Atlanta, GA · Remote
$45K - $75K/yr
... as Remote Hotel Booking Specialists . In this role, you'll assist clients with researching ... Reliable internet and basic computer skills * Positive attitude and willingness to learn * Travel ...
Atlanta, GA · Remote
$45K - $75K/yr
... as Remote Hotel Booking Specialists . In this role, you'll assist clients with researching ... Reliable internet and basic computer skills * Positive attitude and willingness to learn * Travel ...
Atlanta, GA · On-site +1
$2.0K/day
Degree in Computer Science, Information Technology, or equivalent practical experience. If you do ... remote.
Quick apply
Atlanta, GA · On-site +1
$2.0K/day
Degree in Computer Science, Information Technology, or equivalent practical experience. If you do ... remote.
Atlanta, GA · On-site +1
$2.0K/day
Degree in Computer Science, Information Technology, or equivalent practical experience. If you do ... remote.
Atlanta, GA · On-site +1
$2.0K/day
Degree in Computer Science, Information Technology, or equivalent practical experience. If you do ... remote.
Atlanta, GA · On-site +1
$2.0K/day
Degree in Computer Science, Information Technology, or equivalent practical experience. If you do ... remote.
Atlanta, GA · On-site +1
$2.0K/day
Degree in Computer Science, Information Technology, or equivalent practical experience. If you do ... remote.
$15.26 - $17.55
4% of jobs
$17.55 - $19.84
16% of jobs
$20.45 is the 25th percentile. Wages below this are outliers.
$19.84 - $22.13
17% of jobs
The median wage is $23.52 / hr.
$22.13 - $24.42
20% of jobs
$24.42 - $26.71
13% of jobs
$27.67 is the 75th percentile. Wages above this are outliers.
$26.71 - $29
10% of jobs
$29 - $31.29
6% of jobs
$31.29 - $33.58
4% of jobs
$33.58 - $35.87
4% of jobs
$35.87 - $38.16
3% of jobs
$38.16 - $40.45
1% of jobs
$15
$25
$40
A Remote Computer Support Specialist provides technical assistance to users experiencing computer or software issues from a remote location. They troubleshoot problems, guide users through solutions, and may install or configure software remotely. This role requires strong problem-solving skills, technical knowledge, and excellent communication to assist customers effectively.
To thrive as a Remote Computer Support Specialist, you need strong troubleshooting skills, in-depth knowledge of computer systems, and a relevant technical background such as an associate degree or industry certifications. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+, Microsoft Certified Professional (MCP), or similar are commonly expected. Excellent communication, patience, and problem-solving abilities are essential soft skills for clearly assisting users and managing technical issues remotely. These competencies are vital for quickly resolving user problems and maintaining smooth IT operations in a remote support environment.
One common challenge for Remote Computer Support Specialists is diagnosing and resolving issues without being physically present, which can make troubleshooting more complex. Specialists often rely on clear communication, step-by-step instructions, and remote access tools to guide users and resolve technical problems efficiently. Collaboration with other IT team members through chat and ticketing systems is also crucial when escalating issues that require specialized expertise. Adapting to new systems or updates and staying organized in a fast-paced environment are ongoing parts of the job, but most employers support this with continuous training and knowledge-sharing. Addressing these challenges effectively is key to delivering high-quality support and maintaining user satisfaction.
The most popular types of Computer Support Specialist jobs in Atlanta, GA are:
For Remote Computer Support Specialist jobs in Atlanta, GA, the most frequently searched job titles are:
The top searched job categories for Remote Computer Support Specialist jobs in Atlanta, GA are:
Cities near Atlanta, GA with the most Remote Computer Support Specialist job openings:
$40.50 - $52.75/hr
Full-time
Re-posted 9 days ago
Production Support Analyst / Application Support Specialist
Direct Hire
Atlanta, GA - hybrid onsite/remote
Job Summary:
We are seeking a dedicated and detail-oriented Production Support Analyst/Application Support Specialist to join our team. In this role, you will be responsible for ensuring the stability, availability, and performance of critical software applications or systems in a production environment. You will work closely with cross-functional teams to resolve issues, troubleshoot problems, and implement improvements to enhance system reliability.
Overall, a Production Support Analyst plays a critical role in ensuring the smooth operation of the application and production systems, resolving issues as quickly as possible, and improving overall efficiency and performance.
Responsibilities:
· Incident Resolution: Respond to and resolve production issues, incidents, and service requests in a timely manner to minimize downtime and impact on business operations.
· Monitoring and Alerting: Monitor system health and performance using monitoring tools and proactively address issues before they escalate.
· Troubleshooting: Investigate and diagnose complex technical problems, identify root causes, and implement solutions to prevent recurrence.
· Change Management: Coordinate and implement changes to production systems, following established change management processes and best practices.
· Documentation: Maintain accurate documentation of system configurations, procedures, and troubleshooting steps.
· Communication: Provide clear and timely communication to stakeholders, including management and end-users, regarding incident status and resolutions.
· Collaboration: Collaborate with cross-functional teams, including developers, QA, and infrastructure teams, to address production issues and improve system performance.
· Performance Optimization: Identify opportunities for performance optimization and work on tuning and enhancing system performance.
· Scripting and Automation: Develop and maintain scripts or automation tools to streamline support tasks and processes.
· 24/7 Support: Participate in an on-call rotation to provide 24/7 support coverage for critical systems.
· Mentoring: Mentor and provide guidance to junior support staff.
Qualifications:
· Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
· Proven experience in a Production Support or Application Support role, preferably in a fast-paced and dynamic environment.
· Strong knowledge of the software development life cycle (SDLC) and ITIL processes.
· Proficiency in scripting languages (e.g., Shell, Python, Perl) for automation tasks.
· Experience with monitoring and alerting tools (e.g., Nagios, Zabbix, Splunk).
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills.
· Ability to work independently and collaboratively as part of a team.
· IT certifications (e.g., ITIL, CompTIA A+, etc.) are a plus.
· Familiarity with specific technologies or applications relevant to the organization (e.g., specific databases, ERP systems, CRM systems, etc.).
Preferred Skills:
· Experience with cloud computing platforms (e.g., AWS, Azure, GCP)
· Familiarity with DevOps practices and tools
· Understanding of network and server infrastructure.
Sourced by ZipRecruiter
It services
51 - 200 Employees
Alpharetta, GA, US
2014
