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Remote Computer Support Specialist Jobs in Arkansas

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$13

$22

$34

How much do remote computer support specialist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote computer support specialist in Arkansas is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $24.66 per hour, depending on experience, location, and employer.

What is a remote computer support specialist?

A Remote Computer Support Specialist provides technical assistance to users experiencing computer or software issues from a remote location. They troubleshoot problems, guide users through solutions, and may install or configure software remotely. This role requires strong problem-solving skills, technical knowledge, and excellent communication to assist customers effectively.

What are the key skills and qualifications needed to thrive as a remote computer support specialist?

To thrive as a Remote Computer Support Specialist, you need strong troubleshooting skills, in-depth knowledge of computer systems, and a relevant technical background such as an associate degree or industry certifications. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+, Microsoft Certified Professional (MCP), or similar are commonly expected. Excellent communication, patience, and problem-solving abilities are essential soft skills for clearly assisting users and managing technical issues remotely. These competencies are vital for quickly resolving user problems and maintaining smooth IT operations in a remote support environment.

What are some common challenges faced by remote computer support specialists and how are they addressed?

One common challenge for Remote Computer Support Specialists is diagnosing and resolving issues without being physically present, which can make troubleshooting more complex. Specialists often rely on clear communication, step-by-step instructions, and remote access tools to guide users and resolve technical problems efficiently. Collaboration with other IT team members through chat and ticketing systems is also crucial when escalating issues that require specialized expertise. Adapting to new systems or updates and staying organized in a fast-paced environment are ongoing parts of the job, but most employers support this with continuous training and knowledge-sharing. Addressing these challenges effectively is key to delivering high-quality support and maintaining user satisfaction.

What are the most commonly searched types of Computer Support Specialist jobs in Arkansas?

The most popular types of Computer Support Specialist jobs in Arkansas are:

What are popular job titles related to Remote Computer Support Specialist jobs in Arkansas?

For Remote Computer Support Specialist jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Remote Computer Support Specialist jobs in Arkansas look for?

The top searched job categories for Remote Computer Support Specialist jobs in Arkansas are:

What cities in Arkansas are hiring for Remote Computer Support Specialist jobs?

Cities in Arkansas with the most Remote Computer Support Specialist job openings:

Remote Computer Support Specialist jobs near you
Infographic showing various Remote Computer Support Specialist job openings in Arkansas as of August 2026, with employment types broken down into 63% Full Time, 28% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,825 per year, or $22 per hour.

Customer Support Specialist - REMOTE - Little Rock, Arkansas

Davies

Little Rock, AR • On-site, Remote

$17/hr

Full-time

Posted 18 days ago

Job description

Company:
ClaimsPro LP - International Programs Group
Customer Support Specialist - REMOTE - Little Rock, Arkansas
We are seeking a Full Time Customer Support Specialist to join our team in Little Rock, Arkansas! This is a remote based postiion.
Reporting to the Specialty Group Team Lead, the Customer Support Specialist is responsible for certain programs and the day-to-day upkeep of claims.
IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability.
Job Responsibilities:
  • Provides administrative support for client claims
  • Maintains Claim Databases
  • Sets up all new claims within the required time frame
  • Answer all phone calls for client programs
  • Provides follow up to all open claims in client systems and claim files
  • Fills in on other programs when needed
  • Attends monthly team meetings
  • Other duties as assigned

Qualifications, Education and/or Experience
  • 1-2 years relatable customer support experience
  • High School Diploma or Equivalent required
  • Bachelor's degree is preferred

Computer Skills
  • Proficient in Microsoft Office

Competencies
  • Strong writing skills and proper use of grammar to document claim file notes clearly with all communications and activities that occur during of handling the claim.
  • Excellent time management skills
  • Strong Communicator (verbal and written)
  • Ability to multi-task and handle high volume of concurrent tasks
  • Work collaboratively with others inside and outside the company

Environment/Working Conditions:
  • Only US residents will be considered
  • Dynamic environment with tight deadlines, number and changing priorities
  • All prospective employees must pass a background check
  • Office environment including prolonged periods of computer use
  • Remote working, but may be called into work in the office temporarily or permanently at any time
  • Hourly Rate of Pay: $17 USD per hour

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement - Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies do not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
#IPG

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